Part-time Receptionist

2 weeks ago


Swindon, United Kingdom UHY Ross Brooke Limited Full time

If your aspiration as a part time receptionist is to provide an exceptional service to clients, directors and other colleagues in a client facing role, we have the perfect opportunity and would love to hear from you.

UHY Ross Brooke is a top 20 firm of chartered accountants with offices in Swindon, Hungerford, Abingdon and Newbury. We are looking for an organised and experienced part-time receptionist to assist our Office Manager in our Swindon office based in Dorcan Business Village. Working 20 hours per week, Monday to Friday. Your working day must span 12pm until 2pm to ensure our reception area and switchboard is covered during lunch breaks.

In return for your commitment and professional work ethic you can expect a friendly team, an industry level salary, highly competitive benefits package including subsidised gym memberships, private health care and other rewards, social events, salary sacrifice options and free on-site parking.

**Responsibilities**:
To assist the Office Manager with the day to day running of the reception area and administration tasks in the Swindon office. To provide a professional and harmonious environment for visitors and employees of the company on the phone and face to face, ensuring reception duties are carried out to a high standard. You will undertake the following tasks:

- Meet, greet and announce visitors to the Swindon office
- Provide refreshments
- Answer, screen and redirect calls and forward messages
- Deal with daily post in and out
- Maintaining client Customer Relationship Management (CRM) system - adding, updating and removing clients
- Sending documents for signature and return via Virtual Cabinet Portal
- Typing correspondence when required
- Printing, photocopying and scanning as required
- Assist with deliveries to and from the office
- Assist with monitoring and topping up stationery
- Office housekeeping duties e.g. ensure refreshments area is stocked, clean and tidy
- Ad hoc admin duties as required
- Be mindful of and adhere to health and safety requirements
- Be mindful of and adhere to GDPR requirements

**Person specification**:

- Previous experience in a similar role is preferred
- Experience of using Microsoft Office package in particular Outlook, Word and Excel
- Be well researched, enthusiastic and knowledgeable on the requirements of this role and UHY Ross Brooke
- Excellent attention to detail
- Proactive and solutions focused
- Excellent communication skills at all levels
- Excellent customer service skills
- Able to maintain confidentiality at all times
- Empathic and willing to support others
- Good organisation skills and ability to multi task
- Excellent time management
- Reliable and trustworthy
- Capacity to learn new skills
- Flexible approach to the demands of the working day

**Employee benefits**:

- 22 days holiday plus usual public holidays FTE
- Opportunity to purchase additional leave
- Private health care and wellbeing programme
- Enhanced pension options
- Life assurance x 4
- Enhanced maternity and paternity pay
- Enhanced sick pay
- Cycle to work scheme
- Standard optical test expenses
- Free on-site parking
- Company social events

**Job Types**: Permanent, Part-time

Expected hours: 20 per week

**Benefits**:

- Additional leave
- Cycle to work scheme
- Enhanced maternity leave
- Enhanced paternity leave
- Free parking
- Health & wellbeing programme
- On-site parking
- Private medical insurance
- Sick pay

Schedule:

- Monday to Friday

COVID-19 considerations:
Government guidance is followed in relation to COVID-19

**Experience**:

- Administrative Assistants & Receptionists: 1 year (preferred)

Work Location: In person

Reference ID: RECSWIN11/23



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