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Receptionist
2 months ago
9am – 4pm Monday to Friday
£23,500
Maidenhead
We have an exciting opportunity for an experience and efficient corporate receptionist who is ready to move into a role will additional facility management responsibilities. You will relish a challenge and be highly organised, managing contractors and providing admin support to the off-site Building Manager. You should be well presented with proven experience and confident to take ownership of this busy and varied role.
The role is based at a modern office building, located near the A404(M), J8/9 of the M4 motorway and Maidenhead town centre.
Salary - £23,500Hours - 9am to 4pm Monday to Friday (35 hours per week)
Key ResponsibilitiesReception
- Manage and take ownership of the reception area to ensure the ambiance reflects the clients’ and tenants’ expectations
- Meeting, greeting and registering all visitors to the building, providing exceptional customer service to all
- Efficiently managing deliveries, including couriers and post
- General administration, as required
- You will quickly establish yourself as ‘the face of the building’ and the go to person for questions / queries
- Work closely with the off-site Building Manager – confidently reporting building issues and helping manage to resolution
- Manage contractors visiting the building to undertake regular maintenance, issuing keys as required and updating the progress / maintenance log
- Work closely with security and contractors to ensure perfect
synergy to maintain both the Front of House standards and procedures - Produce and submit a weekly report on activity
- Research and produce a monthly e-newsletter to update tenants on initiatives to encourage uptake and participation, ensuring content is always on brand (as and when required)
Skills, Knowledge and Expertise
- Proven experience in a front of house reception role and ready for a new challenge
- You have facilities management experience (desirable)
- Personable and proactive with a confident manner and able to deliver impeccable customer service
- Self-motivated and thrive in an environment where you are required to multitask
- Excellent problem resolution skills along with outstanding communication and active
listening skills - Competent Microsoft Office / App / Social Media user and willing to learn in house systems and processes
Benefits
- Contributory Pension Scheme/Life assurance
- LAH Training Academy
- Company Events
- Wellness scheme, including a 24-hour confidential helpline, virtual / telephone GP
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