Medical Secretary

2 weeks ago

London, United Kingdom St George's Healthcare NHS Foundation Trust Full time

Job summary

PLEASE NOTE: At the very start of your supporting information, can you please answer the following question in no more than 100 words: What unique skill set do you bring to this role within the Neurosciences directorate? (If not answered, your application will not put through).

Overall: We are looking for an enthusiastic Medical Secretary to provide secretarial and administrative support for our Neurology and Stroke Consultants in the busy and friendly Neurosciences department.

The post-holder must be able to demonstrate the ability to communicate well with all levels of staff and as well as patients and their careers. You will be a part of the administrative team within the department, as such; the post holder will be expected to work as part of this team, and to provide cover for other members of the team when necessary.

Main duties of the job

We are looking for an enthusiastic Medical Secretary to provide secretarial and administrative support for our Neurology and Stroke Consultants in the busy and friendly Neurosciences department. This is an exciting time to join the nationally renowned St Georges University Hospitals NHS Foundation Trust. You will need to be able to work well under pressure and cope with conflicting demands. You will possess excellent organisational, communication and IT skills. A good working knowledge of Microsoft Word, Excel, Outlook and PowerPoint is essential. Good accurate typing and a proven track record of secretarial experience will be necessary. The job is varied and will include typing clinic letters, answering telephone enquiries, keeping diaries, booking meetings and taking minutes, etc. We are looking for a true team player with the necessary skills to provide a high standard of secretarial support to this busy, high profile department. If you enjoy working as part of a team and have a flexible approach and professional attitude we would like to hear from you.

Please note that this vacancy will close once a certain number of applications are received.

About us

e are one of the country's largest and busiest acute NHS Trusts, serving a diverse population of more than million people across south London and beyond.

Our main hospital site in Tooting and other healthcare locations provide a modern, dynamic, caring environment for excellent clinical care, education and research.

We employ around 9,000 dedicated staff across more than 40 different services and specialties. Every day, more than 2,000 patients attend our sites, mainly for outpatient appointments, elective surgery, and in our Emergency Department, made famous as the home of '24 Hours in A&E'.

You can find opportunities in a wide range of occupations and professions, from front-line doctors and nurses through to other health professionals, and essential support and corporate services - all working together to provide outstanding care every time for patients, and the communities we serve.

Whatever role you work in, we are committed to offering excellent learning and development opportunities and to supporting you in your careers.

Job description

Job responsibilities

Please see our job description with more important and key details relevant to the role.

It will be in attached form.

Person Specification

Qualifications and Training

Essential

Good general education with English and Maths to GCSE standard or equivalent Educated to diploma level or NVQ 3, City and Guilds certificate level in business administration or equivalent Evidence of some formal further training in short courses, experience of a range of admin practices and with significant experience of hospital administration

Desirable

IT package qualification/training, Customer services qualification/training

Experience

Essential

Significant proven experience of delivering to high standards in a fast paced high volume customer care environment. Ability to deal with a range of issues independently and efficiently Proven administrative experience

Desirable

Experience of an administrative role within the NHS

Skills

Essential

Ability to deal with difficult service users and challenging situations Demonstrable experience of data collection, presentation, report writing and handling of data quality issues Organisational and time management skills to meet deadlines

Desirable

Ability to use iClip or any other NHS software.

Knowledge

Essential

Knowledge of medical terminology Knowledge and experience of office management Knowledge of requirements of confidentiality and the Data Protection Act

Desirable

Knowledge of NHS priorities Knowledge of NHS complaints procedure

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