Mental Health Recovery Worker

3 weeks ago

West Midlands, United Kingdom Rethink Mental Illness Full time

We are looking for a an experienced and passionate BANK Mental Health Support Worker

Walsall Sanctuary Hub is a safe place to turn to for people and their carers who are in need of mental health support or in emotional distress during the evening and weekends. 

Our dedicated team are friendly, warm, enthusiastic, reliable, and responsive to individual needs. We are all experienced and trained mental health recovery workers who provide person-centred support. Providing a person centred, holistic and non-stigmatising environment. We take a strength based, focusing on assets, independence, recovery, and social inclusion with no wrong door approach.

The service provides out of hours mental health support to people over the age of 18+ who live and have a registered GP in Walsall.

Bank – 0 hour as and when required

The hub is open 365 days of the year, Monday – Friday 6pm-11pm, Saturday & Sunday 12 noon – 11pm.

  • We provide out of hours support to those who are in crisis or in need of support outside of usual mental health service hours
  • Our aim is to de-escalate and prevent crisis.
  • We provide emotional support to anyone who finds themselves in distress, in need of reassurance or at times when you just want to be listened.
  • We provide support by helping clients to identity coping strategies, so they are better able to cope.
  • We will signpost and refer clients to other services to get additional support.

*Appointments will be at the minimum of the band.

We do reserve the right to close this advertisement early if we receive a high volume of suitable applications. 

Please see further details on our website

You can also follow us on Facebook / Twitter / Instagram and LinkedIn to find out more about the work we do

Don’t meet all requirements?

If the role sounds exciting to you but your experience, skills or qualifications don’t exactly match every single requirement, we still encourage you to apply, you may be just the right person for our position

Caring for our people. 

We offer a wide range of support. Some of our benefits include: 

  • PULSE: our recognition, rewards, wellbeing, and benefits platform. Providing access to thousands of discounts and benefits including cashback; reloadable cards; savings etc. As well as being able to thank colleagues and nominate them for awards. 
  • Wagestream: gives you instant access to up to 50% of your pay. Also provides a library of expert tools, tips and articles plus, helps you start building a rainy-day pot straight from your salary.
  • Wellbeing support: our Wellbeing hub gives physical, emotional, and mental health support. We also have a BUPA Employee Assistance Programme with access to appointments. 
  • Taking time for you: we work flexibly –you get to choose where you work, managing your own diary. We have generous annual leave, starting at 25 rising to 30 days, plus bank holidays, as well as your birthday off. We also offer the opportunity to buy and sell annual leave. 
  • Planning for the future: We have a contributory pension scheme. 
  • Structured Corporate Induction: Onboarding you into the Charity supporting your wellbeing along the way. 
  • £300 when you introduce a Friend: receive up to £300 when you introduce a friend or family member. 

Who are we? 

We’re Rethink Mental Illness, a leading charity provider of mental health services in England. We support thousands of people through our groups, services, policy, campaigns and advice and information. Our work supports us in delivering on our mission: “A better life for everyone severely affected by mental illness.” 

It is an exciting time to join our growing charity. We are on a transformation journey, one that supports the delivery of the organisation strategy – delivering Communities that Care. Supporting employees, managers and leaders through this change is a key priority for the People function. Just like its key that we attract diverse people to come and work for us. 

Diversity, Equity, Inclusion

Diversity is important to us and we appreciate difference through difference, inclusiveness and belonging. It gives us a deeper understanding of the world, our society and the diverse communities we’re working with. By including everyone, we are able to draw on the unique experiences and expertise of our people to help shape and enrich our workplace and improve our services. One way we are doing is through our valued staff networks which play a critical and highly valued role in keeping us focused on creating a diverse, inclusive and engaged employer.  We recognise and support staff networks for our Black, Asian and minority ethnic and our LGBTQIA+ colleagues. We are also proud to have been awarded Disability Confident Employer status and are a signatory to the Business in the Community Race at Work Charter.

Becoming a truly anti-racist organisation

We have an ambition of become a truly anti-racist employer, campaigning organisation and service provider - and in our efforts to influence policy and wider societal factors impacting on mental health set out in our anti-racist statement . We have designed a multi-year anti-racist programme of work contained in our Race Equality Action Plan which demonstrate our intention to hold ourselves accountable and be judged on our progress on becoming a truly anti-racist organisation.

We therefore actively encourage and welcome applications from everyone, including applicants with lived experience, those who are Lesbian, Gay, Bisexual, Transgender, Queer (or questioning), Intersex and (asexual) (LGBTQIA+), people with a disability, and people from Black, Asian and Minority Ethnic (BAME) backgrounds.

If you have any questions about the position, please contact - 


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