Senior Administrator

5 days ago


SuttoninAshfield, United Kingdom Sherwood Forest Hospitals NHS Foundation Trust Full time

Job summary

We are seeking a motivated enthusiastic individual to join the Speech and Language Therapy service at Sherwood Forest Hospitals Trust. We are a small but growing service and have a strong focus on staff wellbeing. You will be the main point of contact for our inpatient and outpatient services and will provide administrative support to the therapists and Service Lead to assist in the effective performance of their duties. You will be responsible for booking outpatients into our videofluoroscopy and Ear, Nose and Throat clinics and supporting our inpatient services across the organisation.

You will have a large amount of autonomy and as a result you'll need to be comfortable working independently and taking accountability for your own workload.

Main duties of the job

You will need excellent communication skills, have the ability to prioritise your workload where necessary in order to meet deadlines and demonstrate keyboard skills with all Microsoft packages. You must also show understanding of the principles of confidentiality when dealing with patient and staff information. Team work and the ability to work autonomously is also required

About us

Thank you for your interest in this role.

Sherwood is nationally recognised as being an excellent place to work and deliver care. We are rightly proud of the 5,500 colleagues who work here, and we are the Health Service Journal's Trust of the Year in 2020.

The Care Quality Commission rated King's Mill Hospital Outstanding and Newark, and Mansfield Community Hospitals Good. Overall, we are rated Outstanding for care.

For the last three years, we have been ranked as the best NHS Trust to work for in the Midlands and in 2020 we were the third best Acute/Community NHS Trust in England.

Happy colleagues deliver better care. Our teams work in a supportive, inclusive environment, which nurtures wellbeing and has opportunities for development and progression. We do not just care for our patients; we also care for you.

Our culture of learning, compassion and taking a person-centred approach are at the roots of our organisation. We would love you to join us

Job description

Job responsibilities

To see the full detailed job description and main responsibilities of the job please refer the job description attached.

Person Specification

Qualifications

Essential

Good general education with GCSE English at grade C or above RSA II or ECDL

Contractual Requirements

Essential

Willingness to work occasional flexible hours as necessary

Knowledge

Essential

Computer literate, especially using Word, Excel and PowerPoint Knowledge and use of PAS and SystmOne Ability to prioritise & work under pressure Delegation skills Excellent communication skills (verbal & written) Ability to work as a team member as well as alone but with access to a more senior colleague Data protection Supervisory skills

Further Training

Essential

Intermediate word Intermediate excel Further development of Supervisory skills

Desirable

Complex databases

Experience

Essential

Significant clerical experience with experience of using a keyboard. Significant customer care experience Knowledge of an electronic appointment booking system Experience of staff supervision

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