Motor Claims Desktop Engineer
5 months ago
About Us
Direct Line Group is one of the top tier motor, home and small business insurers in the UK and home to some of the nation’s best-known brands: Direct Line, Churchill, Privilege and Green Flag. Our mission is to make insurance easier and better value for customers.
We currently have an exciting opportunity for experienced Motor Claims Desktop Engineers to join one of our Internal Engineering Teams , on full-time and permanent basis.
These roles can be based from our Glasgow , Leeds or Birmingham office with hybrid working. (2 days a week in the office)
What you will be doing:
You will provide an inspection service and technical support to the claims functions, inspecting all claimant’s vehicles within agreed service level timeframes. You will be responsible for the delivery of financial performance, meeting business and customer expectations with focus on time, effort and quality and cost management.
Ensuring that the customer experience is at the heart of everything you do, treating customers fairly at all times.
Use appropriate judgement to deliver excellent customer performance in line with the Direct Line Group values and strategy
Support the delivery and management of the AD spend
Identify, own, and manage the risks involved in running our business appropriate to your role, interacting with the appropriate internal and external contacts.
Ensure opportunities and threats are managed proactively and in line with the Group Risk Framework minimum standards.
Collaborate with your colleagues and the wider business to drive the correct outcome for DLG and our customers.
Develop self to maximise your full potential in the role
What we are looking for:
Applicants must have previously worked in the Automotive industry, undertaking similar duties, either as a Motor Insurance Engineer or Vehicle Damage Assessor and having a minimum of NVQ3 in Automotive Repair or similar
ATA VDA qualifications are desirable
Applicants should also have a good understanding of Thatcham Escribe and Audatex software, along with good knowledge of vehicle repair techniques and motor insurance claims processes
Hours: 35 hours (Monday – Friday, 9am-5pm)
Location: Commutable to either Leeds, Birmingham or Glasgow
Hybrid Working: 2 days in local office and 3 days from home
Ways of Working
Our mixed model way of working offers a 'best of both worlds' approach combining the best parts of home and office-working, offering flexibility for everyone. How much you'll be in the office depends on your role, and we'll consider the flexible working options that work best for you.
Read our flexible working approach .
Benefits
We recognise we wouldn't be where we are today without our colleagues, that's why we offer excellent benefits designed to suit your lifestyle:
Generous 9% employer pension. Regardless of whether you contribute into your pension or not, DLG pay 9% into your pension (but you can take this as cash if you want)
Generous holidays, 22 days (excluding bank holidays). Plus, the option of buying or selling up to 5 days each year
50% off home, motor and pet insurance
Free travel insurance and Green Flag breakdown cover
Electric Vehicle car scheme which allows all colleagues to lease a brand new electric or plug-in hybrid car in a tax efficient way
Buy-as-you-earn share scheme
Employee discounts and cashback
Being yourself
Direct Line Group is an equal opportunity employer, and we think diversity of background and thinking is a big strength in our people. We're delighted to feature as one of the UK's Top 50 Inclusive Employers and are committed to making our business an inclusive place to work, where everyone can be themselves and succeed in their careers.
We know you're more than a CV, and the things that make you, you, are what bring potential to our business. We recognise and embrace people that work in different ways so if you need any adjustments to our recruitment process, please speak to the recruitment team who will be happy to support you.
#LI-Hybrid #LI-PK1
-
Motor Claims Specialist
3 weeks ago
Birmingham, Birmingham, United Kingdom MPJ Recruitment Ltd Full timeJob SummaryMPJ Recruitment Ltd is seeking a skilled Motor Claims Specialist to join their team. The ideal candidate will have a strong understanding of motor claims and insurance principles, with a focus on delivering high-quality results.Key Responsibilities* Conduct audits to assess repairer performance and provide recommendations on repair quality, costs,...
-
Motor Claims Specialist
1 month ago
Birmingham, Birmingham, United Kingdom PIB Insurance Brokers Full timeMotor Claims HandlerWe are seeking a skilled and experienced Motor Claims Handler to join our dynamic and collaborative Claims team at PIB Insurance Brokers.The RoleAs a Motor Claims Handler, you will be responsible for handling a portfolio of Motor Claims from first notification to settlement. You will put the customer at the heart of everything you do,...
-
Motor Claims Specialist
1 month ago
Birmingham, Birmingham, United Kingdom PIB Insurance Brokers Full timeMotor Claims HandlerWe are seeking a skilled and experienced Motor Claims Handler to join our dynamic and collaborative Claims team at PIB Insurance Brokers.The RoleAs a Motor Claims Handler, you will be responsible for handling a portfolio of Motor Claims from first notification to settlement. You will put the customer at the heart of everything you do,...
-
Motor Claims Specialist
1 month ago
Birmingham, Birmingham, United Kingdom PIB Insurance Brokers Full timeMotor Claims HandlerWe are seeking a skilled and experienced Motor Claims Handler to join our dynamic and collaborative Claims team.The RoleAs a Motor Claims Handler, you will be responsible for handling a portfolio of Motor Claims from first notification to settlement.You will utilize your knowledge of customer-centric practices to put the customer at the...
-
Motor Claims Specialist
1 month ago
Birmingham, Birmingham, United Kingdom PIB Insurance Brokers Full timeMotor Claims HandlerWe are seeking a skilled and experienced Motor Claims Handler to join our dynamic and collaborative Claims team.The RoleAs a Motor Claims Handler, you will be responsible for handling a portfolio of Motor Claims from first notification to settlement.You will utilize your knowledge of customer-centric practices to put the customer at the...
-
Motor Claims Specialist
4 weeks ago
Birmingham, Birmingham, United Kingdom PIB Insurance Brokers Full timeMotor Claims HandlerWe are seeking a skilled and experienced Motor Claims Handler to join our dynamic Claims team.The Role:As a Motor Claims Handler, you will be responsible for handling a portfolio of Motor Claims from first notification to settlement.Key Responsibilities:Handle a portfolio of Motor Claims from first notification to settlement.Put the...
-
Motor Claims Handler
5 months ago
Birmingham, United Kingdom 1010 Solutions Full time**Salary - **£24,000 (depending on experience) + Commission **Hours - **Monday - Friday 9am-6pm Full-time, Permanent, 40 hours P/W **Holidays - **28 days including Bank Holidays **Location - **Office based (Birmingham) We are a complete non fault accident management company who specialise in clients who have been involved in a non-fault accident. We...
-
Motor Claims Handler
1 week ago
Birmingham, United Kingdom PIB Insurance Brokers Full timeMotor Claims Handler Join our dynamic and collaborative Claims team as a Motor Claims Handler! The RoleWe are on the lookout for skilled and seasoned experts to join our fast-paced Motor Claims team, where you will take responsibility for handling a portfolio of Motor Claims from first notification to settlement.You will put the customer at the heart of...
-
Motor Claims Specialist
3 weeks ago
Birmingham, Birmingham, United Kingdom PIB Insurance Brokers Full timeJob DescriptionMotor Claims HandlerAbout the RoleWe are seeking a skilled and seasoned expert to join our Motor Claims team as a Motor Claims Handler.Key Responsibilities- Handle a portfolio of Motor Claims from first notification to settlement.- Put the customer at the heart of everything you do, utilising know your customer principles.- Work in a...
-
Motor Claims Handler
1 month ago
Birmingham, United Kingdom PIB Insurance Brokers Full timeMotor Claims HandlerJoin our dynamic and collaborative Claims team as a Motor Claims Handler!The RoleWe are on the lookout for skilled and seasoned experts to join our fast-paced Motor Claims team, where you will take responsibility for handling a portfolio of Motor Claims from first notification to settlement.You will put the customer at the heart of...
-
Motor Claims Specialist
3 weeks ago
Birmingham, Birmingham, United Kingdom PIB Insurance Brokers Full timeRole OverviewWe are seeking a skilled Motor Claims Handler to join our dynamic Claims team. As a Motor Claims Handler, you will be responsible for handling a portfolio of Motor Claims from first notification to settlement.Key ResponsibilitiesHandle a portfolio of Motor Claims from first notification to settlement.Put the customer at the heart of everything...
-
Motor Claims Specialist
3 weeks ago
Birmingham, Birmingham, United Kingdom PIB Insurance Brokers Full timeJob Title: Motor Claims SpecialistAbout the Role:We are seeking a skilled Motor Claims Specialist to join our dynamic Claims team. As a Motor Claims Specialist, you will be responsible for handling a portfolio of Motor Claims from first notification to settlement.Key Responsibilities:* Manage Motor Claims to ensure service standards are met and/or exceeded*...
-
Motor Claims Specialist
3 weeks ago
Birmingham, Birmingham, United Kingdom PIB Insurance Brokers Full timeMotor Claims Handler Job DescriptionWe are seeking a skilled and experienced Motor Claims Handler to join our dynamic and collaborative Claims team at PIB Insurance Brokers.The RoleAs a Motor Claims Handler, you will be responsible for handling a portfolio of Motor Claims from first notification to settlement. You will put the customer at the heart of...
-
Motor Claims Specialist
4 weeks ago
Birmingham, Birmingham, United Kingdom PIB Insurance Brokers Full timeJob Title: Motor Claims HandlerWe are seeking a skilled and experienced Motor Claims Handler to join our dynamic and collaborative Claims team at PIB Insurance Brokers.About the Role:As a Motor Claims Handler, you will be responsible for handling a portfolio of Motor Claims from first notification to settlement. You will work closely with our clients and...
-
Claims Handler
5 months ago
Birmingham, United Kingdom The Ardonagh Group Full time**Insurance Claims Handler (Motor) - Birmingham - ARD963423** We have an exciting opportunity for an experienced Motor Claims Handler to join our team in our Birmingham office. Working as a Claims Handler you will support the team in providing an effective and efficient claims service to our customers. Dealing effectively with all claims allocated,...
-
Motor Claims Handler
2 months ago
Birmingham, United Kingdom MPJ Recruitment Ltd Full timeMotor Claims Handler Salary: £24,000 to £27,000 plus bonus (up to 15% annual salary). Days/ Hours: Hybrid working flexible Monday-Friday with occasional Saturday work. Location: Birmingham Business Park. MPJ Recruitment are currently representing a fast paced entrepreneurial business who specialise in the motor insurance industry. You will be joining a...
-
Motor Claims Handler
4 weeks ago
Birmingham, Birmingham, United Kingdom PIB Insurance Brokers Full timeJob Title: Motor Claims HandlerWe are seeking a skilled and experienced Motor Claims Handler to join our dynamic and collaborative Claims team. As a Motor Claims Handler, you will be responsible for handling a portfolio of Motor Claims from first notification to settlement.Key Responsibilities:Manage Motor Claims ensuring service standards are met and/or...
-
Motor Claims Handler
4 weeks ago
Birmingham, Birmingham, United Kingdom PIB Insurance Brokers Full timeJob Title: Motor Claims HandlerWe are seeking a skilled and experienced Motor Claims Handler to join our dynamic and collaborative Claims team. As a Motor Claims Handler, you will be responsible for handling a portfolio of Motor Claims from first notification to settlement.Key Responsibilities:Manage Motor Claims ensuring service standards are met and/or...
-
Motor Claims Handler
5 months ago
Birmingham, United Kingdom PIB Insurance Brokers Full timeJob Advert **Join our dynamic and collaborative Claims team as a Motor Claims Handler!** **The Role** We are on the lookout for skilled and seasoned experts to join our fast-paced Motor Claims team, where you will take responsibility for handling a portfolio of Motor Claims from first notification to settlement. You will put the customer at the heart of...
-
Motor Claims Specialist
3 weeks ago
Birmingham, Birmingham, United Kingdom PIB Insurance Brokers Full timeMotor Claims HandlerWe are seeking a skilled and experienced Motor Claims Handler to join our dynamic and collaborative Claims team.The RoleAs a Motor Claims Handler, you will be responsible for handling a portfolio of Motor Claims from first notification to settlement. You will put the customer at the heart of everything you do, utilising know your customer...
