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Customer Service Representative
4 months ago
Description:
The Customer Service Representative will be responsible for providing an end-to-end personal loans service to their customers. Once the loan is active and funds are released to the customer, any changes/queries made during its liftime will be processed through the representatives. Some typical calls may include payment holidays, updating banking details, changing accounts, changing payment dates etc.
Any applicants that have no call centre experience will not be considered. If applicants have worked in a call centre environment, for a financial services organisation they will be considered first.
Skills:
Customer service Call Centre Communication skills Inbound calls Data entry Telephony Computer literacyOther details
Based in North Shields, required to be in the office full time.
Open 7 days a week, hours 8am-10pm.
37 1/2 hour week
Bank holidays/public holidays off
Please note this position is initially on a temporary basis, with a high likelihood of turning permanent.
Job Title: Customer Service Representative
Location: North Shields, UK
Rate/Salary: - GBP Hourly
Job Type: Contract
Trading as TEKsystems. Allegis Group Limited, Maxis 2, Western Road, Bracknell, RG12 1RT, United Kingdom. No. 2876353. Allegis Group Limited operates as an Employment Business and Employment Agency as set out in the Conduct of Employment Agencies and Employment Businesses Regulations 2003. TEKsystems is a company within the Allegis Group network of companies (collectively referred to as "Allegis Group"). Aerotek, Aston Carter, EASi, Talentis Solutions, TEKsystems, Stamford Consultants and The Stamford Group are Allegis Group brands.
