Patient Experience Assistant

4 days ago

Braintree, United Kingdom Blandford Medical Centre Full time
About the Role

Blandford Medical Centre has an opportunity for a patient experience assistant to join our busy practice support team, on a part-time basis, working 2-3 days per week. 

The main responsibilities of the role include:

Deal with and resolve enquiries from the public to prevent them escalating;  Support with formal complaints;  Update social media such as Facebook and website pages with relevant information to support the patient and the practice;  Undertaking a variety of administrative duties to assist in the smooth running of the practice. About the Candidate

If you are a well organised person, who thrives in a busy working environment where no two days are the same, we'd love to hear from you. We would particularly welcome applications from individuals who are:

Experienced medical administrators, with excellent IT and typing skills; Adaptable and friendly, with strong administration, time management and organisational skills; Excellent communicators able to work in a confidential and discreet manner; Able to "think on their feet" in a busy working environment; Able to multi-task, work hard and maintain a high level of attention to detail, when under pressure; Able to work as part of a multi-disciplinary team, as well as comfortable working independently.

Some flexibility is required as you will sometimes need to work additional or alternative hours to cover for colleagues.

About Us The doctors and staff at Blandford Medical Centre are proud to offer the highest standard of patient care to our list of 17,500 patients. Our dedicated team are here to treat minor ailments as well as providing specialist management of long-term conditions and clinics covering a wide range of healthcare issues. We are a SystmOne practice. For further information, please contact Caroline Jones at

Disclosure and Barring Service Check

Please note this post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

  • Patient Administrator

    2 weeks ago

    Braintree, Essex, United Kingdom TAC Full time

    We are looking for a Patient Administrator to join our Endoscopy team, at our Endoscopy unit in Braintree. As a Patient Administrator with TAC Healthcare, you will ensure our patients receive a professional and patient focused service throughout their diagnostic pathway. Working alongside your clinical colleagues in a dynamic, fast paced environment, you...

  • Patient Administrator

    2 weeks ago

    Braintree, Essex, United Kingdom TTM Healthcare Recruitment Full time

    Patient Administrator - Temp - Braintree, EssexAt TTM Healthcare we are proud to have partnered with one of the UKs largest, private Healthcare providers who supply services in Endoscopy at their unit based in Braintree, Essex.Temporary Patient Administrator available to start asap to cover reception duties, meet and greet and working across 3 different...

  • Administrator - Systmone Experience Required

    4 weeks ago

    Braintree, United Kingdom Commisceo Primary Care Solutions Full time

    _**GP Administrator - SystmOne experience required**_ **Base**: Wethersfield Medical Centre, Braintree **Accountable to**:Service Manager **Hours of Work: Monday - Friday 11am - 4pm** **Pay rate: £11.55** **Job Type: Self-employed** **An exciting and rare opportunity to join our fast-moving team.** To be responsible for reception duties, being the...

  • Administrator - Systmone Experience Required

    2 weeks ago

    Braintree, Essex, United Kingdom Commisceo Primary Care Solutions Full time

    _GP Administrator - SystmOne experience required_Base: Wethersfield Medical Centre, BraintreeAccountable to:Service ManagerHours of Work: Monday - Friday 11am - 4pmPay rate: £11.55Job Type: Self-employedAn exciting and rare opportunity to join our fast-moving team.To be responsible for reception duties, being the point of contact for patients arriving at...

  • Farm Experience Assistant

    4 weeks ago

    Braintree, United Kingdom Stantons Farm - Petting Farm & Animal Experiences Full time

    Job duties - Lead experiences with visitors of all ages - Comfortable handling a large range of animals - Happy to perform maintenance/mucking out tasks - Occasionally attending/assisting in offsite events - Ensuring a high standard of customer service at all times Applicant specifications - We are looking to offer this role to someone within the local...

  • Domestic Assistant Bch

    3 weeks ago

    Braintree, United Kingdom Mid and South Essex NHS Foundation Trust Full time

    Under the management of the Estates and Facilities Management team, you will provide timely bed turnarounds following patient discharges. Undertaking the cleaning and preparation of patient bed space areas, Domestic Services Assistant will be guided by our automated system through the use of hand held devices. Working closely with the Multi - professional...

  • Domestic Assistant Bch

    2 weeks ago

    Braintree, United Kingdom Mid and South Essex NHS Foundation Trust Full time

    ** PLEASE NOTE WE ARE UNABLE TO OFFER SPONSORSHIP FOR THIS ROLE UNDER NHS GUIDELINES ** ** PREVIOUS APPLICANTS NEED NOT APPLY ** Under the management of the Estates and Facilities Management team, you will provide timely bed turnarounds following patient discharges. Undertaking the cleaning and preparation of patient bed space areas, Domestic Services...

  • Support Worker

    3 weeks ago

    Braintree, United Kingdom Edenvale Recruitment Full time

    **Are you a reliable, respectful person looking to work on a flexible basis, choosing your own shifts to suit your everyday needs?** **Are you a person who enjoys putting the needs of others first?** **Do you have any previous experience working in the Healthcare industry?** **If so, read on as this might be the job for you!** **Edenvale Recruitment**...

  • Support Worker

    3 weeks ago

    Braintree, United Kingdom Edenvale Recruitment Full time

    **Are you a reliable, respectful person looking to work on a flexible basis, choosing your own shifts to suit your everyday needs?** **Are you a person who enjoys putting the needs of others first?** **Do you have any previous experience working in the Healthcare industry?** **If so, read on as this might be the job for you!** **Edenvale Recruitment**...

  • Practice Assistant, Gastroenterology

    2 weeks ago

    Braintree, Essex, United Kingdom Brigham and Women's Hospital Full time

    Job Description - Practice Assistant, Gastroenterology - Braintree Practice Assistant, Gastroenterology - Braintree Bonus - New, full-time Practice Assistants hires are eligible for a one-time, taxable bonus of $750.00 to be paid out after the successful completion of the first 90 days of employment About Us Brigham and Women's Harbor Medical...

  • Medical Assistant, Gastroenterology- Braintree

    2 weeks ago

    Braintree, Essex, United Kingdom Brigham and Women's Hospital Full time

    Job Description - Medical Assistant, Gastroenterology- Braintree Medical Assistant, Gastroenterology- Braintree Bonus - New, full-time Medical Assistant hires are eligible for a one-time, taxable bonus of $750.00 to be paid out after the successful completion of the first 90 days of employment About Us Brigham and Women's Harbor Medical Associates,...

  • Medicine Counter Assistant

    4 weeks ago

    Braintree, United Kingdom Avicenna Full time

    **Are you looking to kickstart your career in Pharmacy?** **Do you have the ability to build meaningful relationships with customers?** **Location**: Braintree Pharmacy 70 Coggeshell Road Braintree, Essex CM7 9BY We would like to present you with the opportunity to develop your pharmacy career and make a difference in the lives of our communities, in...

  • Healthcare Assistant

    4 weeks ago

    Braintree, United Kingdom Acacium Group Full time

    Healthcare Assistant Xyla (part of Acacium Group) Clinical care team Field based across Leigh-on-Sea, Bruntwood and Braintree Permanent, full time (Mon-Fri) £25,000 + mileage *Must have a UK driving license and access to a vehicle* Unlock your potential Xyla, part of Acacium Group, is an integrated healthcare solution that...

  • Optical Assistant

    1 week ago

    Braintree, United Kingdom Specsavers Full time

    **Experienced Optical Assistant** **Location: Braintree** **Working hours: Full Time - 40 hours - to include 1 weekend day** **Amazing progression opportunties available and support in training** **_ Experience level: Previous Optical experience is essential for this role_** Join our team as an Optical Assistant, and you’ll discover why at Specsavers,...

  • Healthcare Assistant

    2 weeks ago

    Braintree, Essex, United Kingdom Acacium Group Full time

    Job Title: Healthcare AssistantCompany: Xyla (part of Acacium Group)Location: Field based across Leigh-on-Sea, Bruntwood, and BraintreeEmployment Type: Permanent, Full Time (Mon-Fri)Salary: £25,000 + mileageRequirements: Must have a UK driving license and access to a vehicleXyla, a part of Acacium Group, plays a crucial role in the UK healthcare system by...

  • Care Assistant

    4 weeks ago

    Braintree, United Kingdom Percurra Chelmsford West and Brentwood Full time

    Are you looking for flexible working hours to suit you? Are you a driver with access to your own vehicle? If the answer is yes, then read on... **About the Care Assistant role**: Do you have a passion for helping people? If so, we have an exciting opportunity for you. How would you feel knowing that you had made someone feel amazing in the morning just by...

  • Care Assistant

    4 weeks ago

    Braintree, United Kingdom Percurra Chelmsford West and Brentwood Full time

    Are you Wanting to build a Career with maximum job satisfaction? Are you looking for flexible working hours to suit you? If you are a driver with access to your own vehicle then please read on... **About the Care Assistant role**: We have an exciting opportunity for you at Percurra Chelmsford, supporting our elderly and vulnerable clients to live as...

  • Care Assistant

    4 weeks ago

    Braintree, United Kingdom Percurra Chelmsford West and Brentwood Full time

    Wanting to build a Career with maximum job satisfaction? Are you looking for flexible working hours to suit you? If you are a driver with access to your own vehicle then please read on... **About the Care Assistant role**: We have an exciting opportunity for you at Percurra Chelmsford, supporting our elderly and vulnerable clients to live as independently...

  • Care Assistant

    1 week ago

    Braintree, United Kingdom Percurra Chelmsford West and Brentwood Full time

    Wanting to build a Career with maximum job satisfaction? Are you looking for flexible working hours to suit you? If you are driver with access to your own vehicle then please read on... **About the Care Assistant role**: We have an exciting opportunity for you at Percurra Chelmsford, supporting our elderly and/or vulnerable clients to live as independently...

  • Care Assistant

    4 weeks ago

    Braintree, United Kingdom Percurra Chelmsford West and Brentwood Full time

    Are you looking for flexible working hours to suit you? Are you a driver with access to your own vehicle? If the answer is yes, then read on... **About the Care Assistant role**: We have an exciting opportunity for you at Percurra Chelmsford Supporting our elderly and/or vulnerable clients to live as independently as they can. How would you feel knowing...