Administrator - Systmone Experience Required

2 weeks ago


Braintree, Essex, United Kingdom Commisceo Primary Care Solutions Full time
_
GP Administrator - SystmOne experience required_

Base:
Wethersfield Medical Centre, Braintree

Accountable to:
Service Manager

Hours of Work:
Monday - Friday 11am - 4pm


Pay rate:
£11.55


Job Type:
Self-employed


An exciting and rare opportunity to join our fast-moving team.


To be responsible for reception duties, being the point of contact for patients arriving at the unit, having a friendly and courteous manner, always exercising discretion and confidentiality, dealing with queries, and making sure the appointment system operates efficiently.


Key duties and responsibilities
a) To welcome all patients who attend our unit in a courteous and professional manner.

b) To answer enquiries, ensuring that these are dealt with promptly, prioritising urgent calls and recording and passing on accurate and timely messages.

c) To accurately operate SystmOne, including managing the tasks & completing patient referrals.

d) To report any potential hazards /risks immediately to the Service Manager.

e) To work with patients to provide feedback on the services they have received.

f) To ensure the waiting room is maintained with up-to-date notices and information.

g) To carry out ad hoc general office administrative and house-keeping duties as requested by the supervisor or management staff to help ensure the smooth running of the unit when there are 'quieter times'.

Corporate responsibilities
a) To complete/attend all Mandatory training for the role as identified by the organisation.

b) To carry out the role in line with Commisceo Primary Care Solutions Operating Policies and procedures.

c) To work as part of the team to ensure a positive and productive team environment is developed and maintained at all times.

d) To report incidents and complete documentation as required.

e) To support colleagues in ensuring operational and management cover is available across all workstreams.

f) To always maintain patient and staff confidentiality.

Other duties
This job description is an outline only and is not definitive or restrictive in any way. It may be reviewed and amended in light of changing circumstances following consultation with the post holder.

Job Type:
Part-time

Salary:
£11.55 per hour

Benefits:

  • Onsite parking

Schedule:

  • Monday to Friday

Ability to commute/relocate:

  • Braintree, CM7 4AZ: reliably commute or plan to relocate before starting work (required)

Experience:

  • SystmOne: 1 year (required)
  • Administrative experience: 1 year (preferred)

Licence/Certification:

  • Driving Licence (preferred)

Work Location:
In person

Reference ID:
WETH-10/23
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