Delivery Assistant

2 weeks ago


London, United Kingdom Network Rail Full time

Brief Description

As a Delivery Assistant (Road Fleet) , you will undertake the day-to-day activities to enable the defined road vehicles to be operated in a safe and compliant manner in relation to legislative, manufacturer and NR standards, whilst supporting the drivers in relation to road fleet vehicles.

About the role (External)

In this role you will support the delivery of the required day-to-day operations of Network Rail's Road Fleet Management activities, arranging the taxing of vehicles and checking driving licences.

Other Key Accountabilities

1.Responsible for updating the motor insurance database, processing the notices of prosecution, penalty charges relating to parking and appeals.

2.Responding to queries relating to the Vehicle Telematics System (VTS), and supporting compliance with data protection and process in relation to vehicle location, maintenance and operating centres.

3.Processing any invoices, attending meetings, taking minutes and provide support to the contract management of relevant contracts that support the road fleet team.

4.Supporting the compliance of the HGV Operator's Licence by resolving queries, processing newspaper advertisements for variation or approval of operating centres and supporting Network Rail's drivers in achieving their required level of training each year.

5.Establish effective relationships with customers and suppliers.

6.Provide data and reporting as required on both vehicles and drivers .

7.Assist in identification and implementation of quality and efficiency improvement initiatives.

Essential Criteria

·Knowledge of road fleet management

·Knowledge of fleet day to day operations

·Excellent numerical and analytical skills

·Knowledge of relevant railway geography

·Able to work under pressure with a continuous focus on delivery

·Good communication skills

·Ability to demonstrate a customer focused approach


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