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Delivery Assistant

2 months ago

London, United Kingdom Network Rail Full time

About Network Rail

Our passengers and freight users are at the heart of everything we do. We help connect people to their friends and families and get goods to their destination safely and efficiently. We're an organisation where people matter. Watch our video to find out more

We're continuing to build a diverse organisation which is representative of the people we serve. We want to harness the skills and expertise of our people and attract the best talent, to enable a safe and accessible railway for everyone. To learn why inclusion is important to us, please click here .

About our people and the recruitment process - We're an inclusive employer of choice and we welcome applications from everyone

We encourage our colleagues to work flexibly, as we know traditional working patterns don't always fit. If you want to consider working flexibly, just let us know and we'll do our best to help and invest in your career with us, whilst you have a healthy work life balance.

We're also a Disability Confident Leader employer and we'll try our best to adapt the process and offer a reasonable alternative to help support people with disabilities access, apply and interview for roles.

Brief Description

As a Delivery Assistant (Road Fleet) , you will undertake the day-to-day activities to enable the defined road vehicles to be operated in a safe and compliant manner in relation to legislative, manufacturer and NR standards, whilst supporting the drivers in relation to road fleet vehicles.
About the role (External)

In this role you will support the delivery of the required day-to-day operations of Network Rail's Road Fleet Management activities, arranging the taxing of vehicles and checking driving licences.

Other Key Accountabilities

1. Responsible for updating the motor insurance database, processing the notices of prosecution, penalty charges relating to parking and appeals.

2. Responding to queries relating to the Vehicle Telematics System (VTS), and supporting compliance with data protection and process in relation to vehicle location, maintenance and operating centres.

3. Processing any invoices, attending meetings, taking minutes and provide support to the contract management of relevant contracts that support the road fleet team.

4. Supporting the compliance of the HGV Operator's Licence by resolving queries, processing newspaper advertisements for variation or approval of operating centres and supporting Network Rail's drivers in achieving their required level of training each year.

5. Establish effective relationships with customers and suppliers.

6. Provide data and reporting as required on both vehicles and drivers .

7. Assist in identification and implementation of quality and efficiency improvement initiatives.

Essential Criteria

• Knowledge of road fleet management

• Knowledge of fleet day to day operations

• Excellent numerical and analytical skills

• Knowledge of relevant railway geography

• Able to work under pressure with a continuous focus on delivery

• Good communication skills

• Ability to demonstrate a customer focused approach

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