Complaints Officer

Fixed term (12 months)/Full time (35 hours per week) The Opportunity: We are looking for an exceptional Academic Policy Officer to join the Academic Services team, to support our work on implementing the University Complaints Handling Procedure. The post is maternity cover and is fixed term for 12 months. Ideally the successful candidate will take up the...

Based - Waverley Gate/Hybrid Responsible for the operational delivery of the complaints process to ensure the implementation of the Complaints Handling Procedure across the organisation and with a focus on the complaints investigation element and the Scottish Public Services Ombudsman activity. Participate in the delivery of training and education related...

**Salary**: From £28000-£28000 **Complaints Handler - Remote 6 months FTE**: At Diligenta, we live and breathe exceptional customer service and as one of our Complaint Handlers you will be an integral part in the delivery of this. As the face of our company, you'll be representing our brand and ensuring that no matter how our customer feels when they...

Customer Complaints Handler 24,000-25,200 Are you looking to work for a company who truly believes in what they do? If you are someone who enjoys making a difference and providing excellent customer service then the role of Customer Complaints Handler could be for you. My client focuses on tackling fuel poverty and providing support to the wider...

Customer Complaints Handler 24,000-25,200 Are you looking to work for a company who truly believes in what they do? If you are someone who enjoys making a difference and providing excellent customer service then the role of Customer Complaints Handler could be for you. My client focuses on tackling fuel poverty and providing support to the wider community,...

The purpose of this post: - Participate in the day to day operational delivery of the triage team in the overall processing of triaging complaints supporting the implementation of the Complaints Handling Procedure across the organisation. - Participate in the delivery of training and education related to complaints to all levels and professions within the...

**Complaints Handler - Edinburgh Lloyds Banking Group** Starting at £25,000 per year** **Monday-Friday** **Flexible shift patterns: 8am-4pm/9am-5pm/10am-6pm** **Fountainbridge, Edinburgh,** **EH3 9PE** Diligenta is a market leader in the Life and Pensions sector, providing outsourced administration services to many of the best known financial services...

Fixed term (12 months)/Full time (35 hours per week)The Opportunity:We are looking for an exceptional Academic Policy Officer to join the Academic Services team, to support our work on implementing the University Complaints Handling Procedure. The post is maternity cover and is fixed term for 12 months. Ideally the successful candidate will take up the role...

Job Advert Falkirk Council’s Conflict Resolution Service has an exciting opportunity to join our team as a Mediation & Intervention Officer. The officer will respond to neighbour complaints and antisocial behaviour in an effective and person-centred way. They will assess and identify the most appropriate method of resolving conflict, this will...

**Closing Date**: 30 January 2023 **Issue Date**:16 January 2023 **Position Ref**: RD 998 **Location**: Blended working (home/Edinburgh office) or home-based. **Salary**: £22,000-24,000 **Job family & category**: Customer Excellence - Officer **Energy Saving Trust is an independent organisation working to address the climate emergency.** Energy Saving...

**Contractual hours** 35 **Basis** Full Time **Region** East **Package** £28,549 - £30,865 (Pay Award Pending) **Job category/type** Housing **Date posted** 08/04/2024 **Job reference** REQ00009823 **Welfare Rights Officer** **35 hours per week** Edinburgh - Hybrid £28,549 - £30,865 per annum (Pay Award Pending) Blackwood Homes and Care...

Process PCLS payments for clients in retirement Process regular and ad-hoc payments for clients in retirements Administer a whole life cycle of a SIPP from transfers to retirements Process member benefit payroll and use Sage Payroll to calculate tax Use HMRC online services to process income tax Being involved in projects within the administration...

Location: Near Edinburgh, Scotland, UK - 3 days on site per week. Attractive salary and package (Relocation support can be considered) An exciting opportunity to join an established and growing IVD manufacturer and support a growing Regulatory Affairs Department. In this role as a Regulatory Affairs Officer, you will be responsible for supporting new...

**Welfare Rights Officer** **Ref: 29/23** **35 hours per week, permanent** **Maternity Cover - 6 Months Fixed Term Contract** Substantive location is flexible but there is a requirement to work from Blackwood’s Office in Edinburgh 2 days per week. £27,190 - £29,395 per annum Blackwood Homes and Care is a renowned housing and care provider within...

Pinnacle Group provides people-first, integrated services across a range of community-facing assets and infrastructure - including multi-tenure housing, schools, open spaces, public buildings, utilities and broadband networks - as well as a range of complementary employment and wellbeing outcomes. Across the UK, Pinnacle supports over 300,000 homes, 200...

Pinnacle Group provides people-first, integrated services across a range of community-facing assets and infrastructure - including multi-tenure housing, schools, open spaces, public buildings, utilities and broadband networks - as well as a range of complementary employment and wellbeing outcomes. Across the UK, Pinnacle supports over 300,000 homes, 200...

DEPARTMENT OFFICE OF THE GENERAL COUNSEL (OGC) REPORTING LINE SENIOR LAWYER, DATA PROTECTION LOCATION UNITED KINGDOM THE FIRM **We stand out for our consistently excellent advice**: we provide technical excellence, experience and crucially, we demonstrate real insight into our clients and what matters to them. Our knowledge of our chosen sectors and...

**Closing date** 10:00 Monday 15 April 2024 **Interview date**: Monday 29 April - Thursday 2 May 2024 **Start date**: Monday 08 July 2024 **End date**: Monday 26 August 2024 **Location**: Office based, central Edinburgh **Background**: The idea at the heart of the Edinburgh Festival Fringe is simple: anyone with a desire to perform and a venue willing to...

**Housing Officer **(2416)****: **Overview**: **Ref**: 2416 **Salary**: £25,000 - £28,000/annum **Location**: - United Kingdom - Scotland - Lothian - City of Edinburgh - Edinburgh **Contract Type**: Permanent **Posted**: 21 April 2023 Pinnacle Group provides people-first, integrated services across a range of community-facing assets and...

My client are a retailer specialising in fitness equipment and accessories. They offer a wide range of products such as exercise machines, weights, gym accessories, and other fitness-related items. They cater to individuals and businesses looking to set up home or commercial gyms and are looking for an Assistant Manager to help support the Store Manager...