Radiotherapy Admin Support

4 weeks ago


Derby, United Kingdom University Hospitals of Derby and Burton NHS Foundation Trust Full time

Job summary

We're looking for a passionate and committed individual who shares our values and wants to invest in continuously improving patient experience in the Radiotherapy team.

We believe that every member of staff working in the Radiotherapy team plays a key role in improving patient experience and wellbeing by providing the best possible care to our patients.

The post holder will support our team of Site Specialist Therapeutic Radiographers within the Radiotherapy department to ensure a smooth and efficient service for our patients throughout their pathway and follow up care. The post will involve a combination of patient contact (face to face and on the telephone). The role includes liaising with patients about appointments, dealing with patient queries answering calls to filter messages, booking follow ups, arranging Holistic Needs Assessments (HNAs).

If you have administrative experience and are looking for a new challenge and you feel passionate about patient care then we would love to hear from you.

Main duties of the job

We have a team of 7 Site Specialist Radiographers that look after the care of our cancer patients from MDT through to follow up. The post holder will be responsible for supporting with administrative tasks related to these roles.

The Radiotherapy Department treats approximately 2,000 new cases per year and has 12 Consultant Clinical Oncologists with Specialist Registrars rotating on a 6 monthly basis.

The department is equipped with 4 Varian TrueBeam Linear Accelerators, Bravos HDR Brachytherapy unit & an Xstrahl superficial unit. We also have Vision RT Surface Guided Radiotherapy on two of our four linear accelerators.

Treatment localisation & planning is provided by a Philips wide-bore CT-Simulator with Sim-RT and Varian Eclipse Planning system and OMP Brachytherapy planning modules.

Closing date: 01 May 2024

Interview date: 15 May 2024

About us

As a trusted organisation at the heart of our communities, we recognise the important role we can play in supporting the public, patients, our own people and local partners in achieving the best of health for the local population and the communities in which they live by providing Exceptional Care Together

Our fundamental Values of Compassion, Openness and Excellence underpin how we intend to work as a Trust and the associated behaviours are becoming embedded in all aspects of how we work.

In return we will offer:

Development opportunities, including both professional and leadership development On-going support through every step of the way from recruitment to when you join our team and beyond. A variety of other staff benefits including employee assistance programme, discounted gym membership, onsite fitness classes, car schemes

Key Facts about our Trust:

We see on average 4810 OP appointments per day. We are the 4thbusiest Trauma & Orthopaedic outpatients department in England - an average of 2077 per week. An average of 1115 patients are seen in A&Es across our network every day - 3rd largest in the country. Our hospitals admit an average of 195 emergency patients daily. Last year we undertook almost 33,700 planned surgical operations in our 57 operating theatres. We are one of only 7 Trusts nationally with more than 50 operating theatres. We carry out more than 140 elective procedures each working day. Job description

Job responsibilities

Please see attached Job description and Person Specification. To apply please click APPLY FOR THIS JOB this link will take you to the TRAC Recruitment Site. You will need to register if you do not already have an account.

Following the recent update on UK immigration policy for those on a Health and Care Visa or Skilled Worker Visa, please click on the link to check your eligibility before applying for this post as we may be unable to provide sponsorship Impacts of the changes to the UK immigration policy | NHS Employers

Person Specification

Knowledge

Essential

English and Maths GCSE Grade C or above (or equivalent qualification) Computer literate with good keyboard skills

Desirable

Knowledge of local systems Lorenzo, Aria NVQ level II Customer Service or equivalent

Experience

Essential

Previous administrative experience Ability to work on own initiative and as part of a team

Skills

Essential

Ability to remain calm and confident Ability to manage more than one task at a time Ability to plan, organise and prioritise own workload effectively Ability to work under pressure and meet deadlines Excellent communication and relationship skills

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