Healthcare Assistant

1 month ago

Brighton and Hove, United Kingdom NHS Blood and Transplant Full time

Job Summary

At NHS Blood and Transplant we are responsible for blood, organ, tissue, and stem cell donation and carrying out cutting edge research along with providing specialist services to hospitals. It takes all types of volunteer donors to make the donations we need, and it takes all types of people to ensure our life saving work goes ahead.

Are you interested in being a part of the vital work we do and starting your careers within the NHS? If so, then join us

Come and work with us at what is an exciting time to join NHSBT, our brand-new Blood Donation Centre is opening in the centre of Brighton - BN1 4BE and will be your place of work. But don’t worry- we are looking for you to start with us as soon as possible so until our new centre opens, you will join our mobile session and will be based initially at BN43 6RJ.

The Donor Centre will be open 7 days a week, with a mixture of early and late shifts across the week. Full day shifts are 10 hours (including breaks), with early shifts being 8:00am – 6:00pm, and late shifts 10:30am – 8:30pm- but there are never any night shifts here Work-life balance is important to us, and we welcome applications from candidates who would consider flexible working, for example fixed days, fixed shifts, or part shift coverage.

When you join us, we will fully train you and you will have 8 weeks dedicated training at one of our other mobile donation teams. Ideally you will complete your training on a full-time basis if possible, however this is flexible and will be discussed with you on an individual basis.

All interviews for this role will be held face to face and you will need to be able to attend the session visit in person.

Main duties of the job

Your responsibilities will include:-

Taking part in training to learn how to insert a needle into a donors arm to achieve a blood donation unit.
Looking after our donors throughout their donation journey to ensure they have a positive experience and care. Ensuring all documentation from donors is recorded, keeping accurate records throughout the session. Encouraging donors to return by building relationships and delivering an exceptional customer experience. Ensuring the safe handling and management of blood products, needles and a range of equipment.

You will be required to work variable hours and days, including evenings, weekends and bank holidays with appropriate notice of the rota – see benefits Information for more detail.

About You

Experience and Knowledge

Have experience of dealing with the public.
Have experience of delivering a quality customer service. Be willing to learn new technology skills and undergo digital training.

Qualifications and Training

Have a good standard of numeracy and literacy.
Be willing to undertake development and training to upskill yourself including completion of the Skills for Health Care Certificate.

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