Outlet Manager
1 month ago
An exciting opportunity to join our Restaurant Management team has arisen at Fairmont St. Andrews As the Outlet Manager of St. Andrews Bar & Grill, a 2AA Rosette restaurant, you strive to ensure the venue is both a preferred dining destination and workplace.
Set upon a spectacular cliff top with stunning panoramic views over two championship golf courses and St Andrews Bay, St Andrews Bar & Grill pride themselves on sourcing local, seasonal produce from surrounding farms and suppliers in Scotland
What you will be doing:
- Lead, mentor and train your team
- To take sole responsibility for the Outlet during the shift, allocating team members their duties and monitoring the smooth running of the outlet
- Work closely with the Golf Team to ensure the smooth running of SABG to the benefit of our customers
- Ensure Food & Beverage relevant brand standards are maintained for your areas of responsibility
- Strategize on new products and service offerings
- Implement upsell incentives for the department
- Create unforgettable experiences for our guests
- Attend guest requests and anticipate needs
- Manage staff recruitment
- Attend to complaints
- Maintain records of stock levels and financial transactions
- Adhere to and be trained in liquor laws and regulations
- Responsible for keeping payroll in line
- Responsible for forecasting and reviewing the P&L
- To support other venues during the absence of the Outlet Managers or during busy meal periods where and if required.
- Other duties as assigned
Qualifications
Your experience and skills include:
- Service focused personality is essential and previous leadership experience required
- Proven ability to build and maintain good relationships with all stakeholders
- Communicate thoughts, actions and opportunities clearly with strong networking skills
- Ability to lead by example, believe in a strong team culture and set the scene for high performance
Your team and working environment:
- Working a fast-paced team environment
- Minimum 2 years experience in a leadership position in a fast paced high end restaurant required
- Excellent beverage and wine knowledge is required
- Shifts will be during the day, evening and weekend
- Multi outlet operation
- Must be legally eligible to work in the UK. The hotel is unable to assist candidates in obtaining UK work authorization
Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.
Additional Information
What is in it for you:
- Staff shuttle service to/from St Andrews
- Very competitive equal share of TRONC based on hours worked
- Gratuities on top of salary and TRONC
- WSET Training – globally recognised education and qualifications in Wines, Spirits and Sake
- Opportunities for development and growth across Accor properties worldwide
- Gain your personal licence with us
- Complimentary staff canteen
- 50% off dining in our Food and Beverage outlets
- Employee rates for Spa treatments and green fees
- Access to gym and pool services
- Growth opportunities
- On-the-job training
- Regular social events
- Access to PressReader
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