Board Member

3 weeks ago

Maidstone, United Kingdom Golding Homes Full time

We are Golding Homes – thank you for looking 

Background 

It's a great time to join Golding as we're an efficient, local, visible and listening organisation, providing sustainable homes and communities. We've an established track record for building quality homes and investing in our local communities.  

The role of the Board Member 

Board members share an equal role and have collective responsibility for Golding Homes. It’s expected that Board members will use their own skills, knowledge and experience to help the Board reach the best possible decisions for Golding Homes its current and future residents and the wider community. 

We welcome applications from any resident (tenant, shared owner or leaseholder) or non-resident who has an appetite to help us deliver excellent services to our customers. You don’t necessarily need experience on another Board to apply, however, you’ll need to demonstrate that you've the right skills or that you can develop them with our support. 

In particular we’re looking for; 


  • Substantial experience as a strategic leader or an executive leadership role 

  • A strategic understanding of housing management and customer service and the drivers of operational excellence 

  • Extensive experience at executive level, and knowledge of housing management including tenancy management, strategic asset management, rent and service charges and dealing with complex housing issues 

  • Experience of embedding a high performing customer focused culture 

  • Significant experience delivering transformational change 

  • Awareness of and interest in current national and policy issues affecting the housing sector 

  • Knowledge of social housing regulation including the new consumer regulation 

  • Experience of successfully delivering continuous improvement in services with high levels of customer satisfaction 

  • Highly analytical and numerate and, able to gather, utilise and assimilate information 

  • High level of numeracy combined with financial awareness, can analyse performance, financial and other information 

  • Interest in or understanding of affordable/social housing and other relevant business areas 


What to expect 

Taking up a position as a Board member will be challenging but can also be rewarding. You’ll gain new skills and abilities which may help you in other areas of your life. 

Time commitment 

We operate a hybrid model for our meetings in person at County Gate in Maidstone and on MS Teams with one in three board meetings taking place at County Gate. We meet 4-5 times per year for board meetings, have quarterly committee meetings and two overnight stays per year for Board away days. 

Board meetings are generally held late afternoon on a Thursday for a duration of 2-3 hours. We provide Board members with the necessary equipment to enable them to receive meeting papers and relevant information electronically and also attend meetings by video conference. 

We can also help with any other arrangements to meet additional needs. You’ll need to be able to devote sufficient time for preparation for meetings to enable you to participate fully and effectively. 

Payment as a Board member 

The current amount is £5,964 per annum plus reasonable expenses for other costs to support you in this role (including mileage, childcare or carer costs). 

Location: Our office is in central Maidstone County Gate One, Staceys Street, Maidstone ME14 1ST (View on a map).

Application Process 

Thank you for your interest in this exciting new opportunity with Golding Homes. Here's some information that you'll find helpful in completing your application. 

You’ll be required to fill in the key section of the online application form and to upload your detailed CV and a supporting statement. 

The closing date for applications is midnight on Monday 2 September 2024. 

Your application will be acknowledged and treated in the strictest confidence. We won’t be able to accept late applications. 

If successful to the next stage, you’ll be invited to a formal interview. If you’re invited to attend a formal interview, we’ll contact you by email confirming the arrangements. 

The interviews will take place on 20 September. 

If you’re unsuccessful at the shortlist stage, we’ll also contact you by email to let you know. 

Recruitment Timetable 

Closing date: Monday 2 September, midnight 

Interviews: 20 September 

Shadow board meeting: Thursday 10 October, 4pm 


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