Receptionist

1 week ago

Solihull, United Kingdom HealthHarmonie Full time

Who we are

HealthHarmonie is a fast paced, growing healthcare organisation that operates from various locations across England. Headquartered in Birmingham, we were established in 2003 and have been growing ever since, in the ever-changing healthcare industry, developing our presence across the UK.  

 

We work in partnership with a number of NHS Clinical Commissioning Groups nationwide to provide patients with access to community services closer to their home, these include; Diagnostic Ultrasound, Gynaecology Services, diagnosis and treatment of Dermatological conditions, Ophthalmology services and the provision of extended Minor surgery procedures. 


About the role

As a Receptionist at HealthHarmonie, you will play a crucial role in ensuring the smooth and efficient functioning of our healthcare services. Your primary responsibilities will include:

  • Greeting patients and visitors, creating a positive and welcoming atmosphere
  • Responsible for keeping the reception area clean, organized, and well-maintained at all times
  • Accurately inputting patient details into the Evolution system to maintain comprehensive records
  • Assessing and prioritizing patient referrals based on urgency and medical need
  • Contacting patients to schedule appointments
  • Scanning and attaching referrals to the respective patient's file for easy accessibility


 Work Schedule and Location

  • You will work on a 5 out of 7-day schedule as our service operates seven days a week.
  • Shift timings will generally fall between 7:00am to 7pm
  • Your main base will be Zenith House, Highlands Rd, Solihull B90 4PD, there may be time where you may need to cover other clinic locations.


About You

  • You should align with HealthHarmonie's core values, demonstrating compassion, motivation, attentiveness, integrity, and a commitment to excellence.
  • Prior reception and administration experience is preferable, however we welcome applicants who display a strong passion for providing high-quality care and take pride in their work, and we will invest in your training accordingly.


Expectations

  • As a successful Receptionist, you will have the opportunity to make a meaningful impact on our business and help our patients, fostering a promising career path within our company.
  • Before commencing your role, you must fulfill legal eligibility requirements to work with us, including a successful disclosure check from the Disclosure and Barring Service (DBS) and the provision of your right to work documentation during the interview stage.
  • Your training will begin with a corporate induction followed by shadowing an experienced team member, ensuring you gain the necessary skills and knowledge for the role. Full attendance during the training period is essential.


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