Personal Assistant/ Service Delivery Support Officer

3 weeks ago


Lancaster, United Kingdom Lancaster University Full time

Reference:

0537-24

Please note: this job is only available to current employees of Lancaster University

Are you a positive, pro-active, self-motivated professional, who is looking for their next challenge and opportunity to grow their skillset? We are looking for a key member of the ISS team, who will provide exceptional support to our CIO and wider department.

The role of Personal Assistant/ Service Delivery Support Assistant is based within the Information Systems Services Division at Lancaster’s Bailrigg campus, which has an agile working policy. 

You should have experience of providing excellent customer-service focused administrative support within a higher education institution. You should also have good IT skills with either appropriate qualifications or experience working with Microsoft Office products for office/administrative purposes.

Excellent communication skills are essential, as is a commitment to providing high standards of customer service and working closely with a supportive and friendly team. You should be self-motivated and keen to develop new skills which will be supported by peers and managers.

As we embark on our new digital strategy, we are entering an exciting phase of transformation for the ISS team which will provide an interesting environment to work in, with many opportunities for professional development and career progression. 

In return, we will provide a competitive salary, 25 days annual leave plus additional university closure days at Christmas and Easter, a flexible benefits package and a package of family friendly work-life balance policies. 

We welcome applications from people in all diversity groups. We will also encourage flexible and elements of remote working given the nature of the role, learning from our experience during the pandemic in ensuring the role holder is well supported in doing so.



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