Neighbourhood Impact Officer

Found in: Talent UK C2 - 1 week ago

Walsall, United Kingdom whg Full time

The vacancy

Contract: Full Time, Permanent, 37 hours per week

Closing Date: 19 April 2024

Interview Date: TBC

We have an exciting opportunity for a Neighbourhood Impact Officer to join our Neighbourhood Services – Impact team. In this role, you will ensure that our estates are kept to a high standard by working to targets and carrying out regular inspections to ensure that they are being kept clean, clear and are in good repair.

Main job responsibilities:

Deliver a scheduled, responsive and project-based service whilst promoting a culture where customers respect their community and neighbourhoods. Achieve neighbourhood and community improvements that enable local people to enjoy the place in which they live. Maintain and improve neighbourhoods/housing estates, taking prompt and effective action to ensure that whg communities are a great place to live. Take an active part in promoting and getting involved in community and resident engagement. Assist in the provision of housing management and estate-based services. Carry out minor repair work, ensuring the health and safety of whg customers. Work in accordance with whg policies and procedures relevant to the nature of the role.

We're looking for someone who has:

A full, clean driving licence with previous experience of driving a transit van. The ability to undertake minor repairs. The ability to communicate effectively verbally with internal and external colleagues. Good IT skills which include the ability to confidently use all Microsoft Office applications. Experience of dealing with customers face to face in one to one situations, and the ability to handle pressure, sensitivity and conflict in a calm and confident manner.

What’s in it for you?

In return, you will receive a competitive salary, 27 days annual leave (plus Christmas shut down), a defined benefit pension scheme, health cash plan, a range of shopping and leisure discounts.

We are output focused and flexible and believe in giving colleagues the right balance of autonomy and support to enable them to work to their full potential. Despite the high expectation for performance and delivery, we are committed to ensuring colleagues have a healthy work-life balance and able to work in agile ways which support them. 

About us

Our People Strategy presents a clear picture of how we will achieve our Corporate Plan aim, ‘Be an exceptional place to work that attracts , develops and retains talent’. The Strategy focuses on three key themes that help us support our colleagues to make a difference to our customers, the communities we serve and to themselves.

It is important to us that we have a diverse workforce, representative of the communities we serve. Equality, diversity and inclusion (EDI) to us means colleagues living our values, dedicated to doing the right thing and exercising good judgement. This will encourage a culture where all can thrive, acknowledging that everyone is different; what matters to us is that everyone can come to work and feel comfortable to be themselves.

We are proud to be accredited as a Disability Confident Employer and ensure that disabled people and those with long term health conditions have the opportunity to fulfil their potential and realise their aspirations while working with us. We want to make it clear that we welcome disabled applicants for all our roles. If in doubt look out for the Disability Confident logo.

We will ensure that our recruitment process is inclusive and accessible, and we will interview applicants with a disability if they meet the essential criteria for a role. We will also support existing colleagues with a disability or long-term health condition enabling them to stay in work, making reasonable adjustments if necessary.

For more information, read the full job description and visit

About whg

We are one of the Midlands’ leading and most successful providers of good quality
homes.

Our values help us to maintain a culture that helps us achieve our commitment of
supporting customers to lead happy and fulfilled lives. We want all of our people to
uphold our ambition; demonstrating the belief, enthusiasm and energy to deliver on
it.

We want our colleagues to feel empowered to take the lead and to think creatively
and be passionate about their work.

Our People Strategy presents a clear picture of how we will achieve our Corporate Plan aim, ‘Be an exceptional place to work that attracts, develops and retains talent’. Through the People Strategy we take every opportunity to embed our values to ensure that our colleagues give the best possible service to our customers, communities and each other.

Equality, diversity and inclusion

It is important to us that we have a diverse workforce, representative of the
communities we serve. Equality, diversity and inclusion (EDI) to us means
colleagues living our values, dedicated to doing the right thing and exercising good
judgement. This will encourage a culture where all can thrive, acknowledging that
everyone is different; what matters to us is that everyone can come to work and feel
comfortable to be themselves.

We are proud to be accredited as a Disability Confident Employer and ensure that
disabled people and those with long term health conditions have the opportunity to
fulfil their potential and realise their aspirations while working with us. We want to
make it clear that we welcome disabled applicants for all our roles. If in doubt look
out for the Disability Confident logo.

We will ensure that our recruitment process is inclusive and accessible and we will
interview applicants with a disability if they meet the essential criteria for a role. We
will also support existing colleagues with a disability or long-term health condition
enabling them to stay in work, making reasonable adjustments if necessary.

Our benefits

27 days annual leave

Flexible working

Health cash plan

Christmas
closedown

Investment in learning
and development

Generous LGPS
pension

  • Neighbourhood Impact Officer

    Found in: Talent UK C2 - 2 weeks ago

    Walsall, United Kingdom whg Full time

    Contract:  Full Time, Permanent, 37 hours per weekClosing Date: 26th April 2024Interview Date: TBCWe have an exciting opportunity for a Neighbourhood Impact Officer to join our Neighbourhood Services – Impact team. In this role, you will ensure that our estates are kept to a high standard by working to targets and carrying out regular inspections to...

  • Contract Performance Officer

    2 weeks ago

    Walsall, West Midlands, United Kingdom Walsall Housing Group Full time

    Contract: Full Time, Permanent, 37 hours per week We have an exciting opportunity for a Neighbourhood Impact Officer to join our Neighbourhood Services - Impact team. Deliver a scheduled, responsive and project-based service whilst promoting a culture where customers respect their community and neighbourhoods. * Achieve neighbourhood and community...

  • Police Community Support Officer

    1 day ago

    Walsall, United Kingdom West Midlands Police Full time

    **Grade: PCSO Level 2** **Salary: £26,232 - £27,690 per annum** **Are you looking for a new career where you can make a real difference to the communities of the West Midlands?** West Midlands Police are currently recruiting Police Community Support Officers (PCSOs) and this could be the role for you! **About the role**: Police Community Support...

  • Police Community Support Officer

    4 days ago

    Walsall, United Kingdom West Midlands Police Full time

    **Grade: PCSO Level 2** **Salary: £26,232 - £27,690 per annum** **Closing date: 2nd June 2023** **Interviews for this role will take place w/c 22nd May 2023** **Are you looking for a new career where you can make a real difference to the communities of the West Midlands?** West Midlands Police are currently recruiting Police Community Support Officers...

  • Police Community Support Officer

    6 days ago

    Walsall, United Kingdom West Midlands Police Full time

    **Grade: PCSO Level 2** **Salary: £26,232 - £27,690 per annum** **Closing date: 26th July 2023** **Are you looking for a new career where you can make a real difference to the communities of the West Midlands?** West Midlands Police are currently recruiting Police Community Support Officers (PCSOs) and this could be the role for you! **About the...

  • Health, Safety and Environmental Advisor

    4 days ago

    Walsall, United Kingdom Page Personnel Full time

    Work within a modernised office in the West Midlands - Urgently needed **About Our Client**: Our social housing client looks after a portfolio of properties around the West Midlands. - Providing toolbox talks - Carry out risk assessments and report writing - Liaise and advise the inhouse maintenance and neighbourhood team with safety within the workplace -...

  • Health and Safety Advisor

    4 days ago

    Walsall, United Kingdom Page Personnel - UK Full time

    Work within a modernised office in the West Midlands - Urgently needed **About Our Client**: Our social housing client looks after a portfolio of properties around the West Midlands. - Providing toolbox talks - Carry out risk assessments and report writing - Liaise and advise the inhouse maintenance and neighbourhood team with safety within the workplace -...

  • Resident Liaison Officer

    1 week ago

    Walsall, United Kingdom Surefire Management Services LTD Full time

    About Us Surefire Management Services is more than just an ordinary wall insulations company, it's pioneering the path to Net Zero homes. We combine expertise with innovation to deliver exceptional, fabric-first retrofits that minimize risk and maximize impact for social landlords and local authorities. If you would like to oin our collaborative spirit...

  • Resident Liaison Officer

    Found in: Whatjobs ES C2 - 4 days ago

    Walsall, United Kingdom Surefire Management Services LTD Full time

    About UsSurefire Management Services is more than just an ordinary wall insulations company, it's pioneering the path to Net Zero homes. We combine expertise with innovation to deliver exceptional, fabric-first retrofits that minimize risk and maximize impact for social landlords and local authorities.If you would like to oin our collaborative spirit and be...

  • Strategy, Policy

    13 hours ago

    Walsall, United Kingdom Walsall Council Full time

    Don’t miss this brilliant opportunity to join a brand new talented and friendly team that will be at the heart of the change agenda for Walsall Council. **Hiring: Strategy, Policy and Performance Officer** Your enthusiasm for an intelligence led approach to Council priorities will be a real asset. The impact you will have on policy and performance to...

  • Strategy, Policy and Performance Officer

    13 hours ago

    Walsall, United Kingdom Walsall Council Full time

    **Job Title**: Strategy, Policy and Performance Officer **Location**: Walsall, West Midlands **Salary**:£36,298 to £41,496 **Job Type**: Permanent/Full-time **About the role**: Don't miss this brilliant opportunity to join a brand new talented and friendly team that will be at the heart of the change agenda for Walsall Council. Your enthusiasm for an...

  • Apprenticeship Recruitment Officer

    Found in: Whatjobs ES C2 - 4 days ago

    Walsall, United Kingdom S Knights Recruitment Full time

    Are you interested in spearheading the development and implementation of our client's apprenticeship engagement strategy, ensuring that all openings are promptly occupied by skilled candidates? If so, this could be the perfect opportunity for you to make a significant impact.Job Functions:Promote and raise awareness of the company and its apprenticeship...

  • Deputy Chief Executive Officer

    Found in: beBee S GB - 7 days ago

    Walsall, United Kingdom St Chad's Multi Academies Trust Full time

    Are you ready to take the next step in your career and make a significant impact in the education sector? Join us at St. Chad’s Academy Trust as our Deputy CEO and play a crucial role in providing strategic and professional leadership alongside our CEO. The Post-holder will be expected to fulfil the role of Deputy CEO (DCEO) and therefore will have...

  • Deputy Chief Executive Officer

    Found in: beBee jobs GB - 7 days ago

    Walsall, Walsall, United Kingdom St Chad's Multi Academies Trust Full time

    Are you ready to take the next step in your career and make a significant impact in the education sector? Join us at St. Chad's Academy Trust as our Deputy CEO and play a crucial role in providing strategic and professional leadership alongside our CEO.The Post-holder will be expected to fulfil the role of Deputy CEO (DCEO) and therefore will have strong...

  • Water Utility Operatives

    7 days ago

    Walsall, United Kingdom Four Roads Construction Ltd Full time

    Experienced and reliable individuals are sought to work within the Water Utility sector. The applicant will ideally have experience working within the utility industry working on water framework contracts. Current contract include Repair & Maintenance, New Connections, Rehab and mainlaying. Applicants should either be CPCS or NPORs accredited to operate an...

  • Tax Assistant

    3 days ago

    Walsall, United Kingdom RAC Full time

    RAC have an exciting new opportunity for a **Tax Assistant** reporting to the Group Indirect Tax Manager. Based in our **Bescot** office, working **hybrid** hours the purpose of the role is to prepare indirect tax filings in the UK and Ireland. You will be also helping to ensure continuous process improvement and systems enhancement, feeding back toother...

  • Estate Agent Branch Manager

    6 days ago

    Walsall, United Kingdom Magnus James Full time

    An unmissable opportunity has become available for an Estate Agent Branch Manager to join this well know multibranch independent, managing two offices across the Walsall area. **Estate Agent Branch Manager - benefits** - Generous basic salary of 30K plus commission - 5 day working week - Genuine opportunity to make a big impact on the business - 20 days...

  • Product Owner

    6 days ago

    Walsall, United Kingdom Touchscreen Talent Limited Full time

    Exciting Product Owner Opportunity in the West Midlands! Join this Innovative Team! Are you a driven IT professional with a passion for shaping the future of products? Do you want to play a pivotal role in prioritising and enhancing product features in a dynamic work environment? If so, we've got a great opportunity for you! Position: Product...

  • Lead Freedom to Speak Up Guardian

    2 weeks ago

    Walsall, United Kingdom Walsall Healthcare NHS Trust Full time

    Walsall Healthcare NHS Trust has a great opportunity for a freedom to speak up guardian. Do you have the openness, excellence, and compassion to underpin our speak up and listen culture. Are you passionate about people having a voice, are you committed to creating an environment where everyone feels confident and feel safe to speak up. You will also need to...

  • Head of Property and Facilities

    14 hours ago

    Walsall, United Kingdom RAC Full time

    **About The Role**: The RAC is one of the UK’s most successful, recognised, and trusted brands - providing complete peace of mind for the driving needs of over 13 million members in the UK. With iconic sites in Birmingham, Bristol, and Manchester and over 4,000 #orangeheros, the RAC is going from strength to strength with a significant new investment from...