Police Community Support Officer

2 weeks ago

Walsall, United Kingdom West Midlands Police Full time

**Grade: PCSO Level 2**

**Salary: £26,232 - £27,690 per annum**

**Are you looking for a new career where you can make a real difference to the communities of the West Midlands?**

West Midlands Police are currently recruiting Police Community Support Officers (PCSOs) and this could be the role for you

**About the role**:
Police Community Support Officers (PCSOs) are the crucial link between the local neighbourhoods and the police. They provide an increased visible police presence within their local communities by conducting patrols to help prevent crime, keep people safe from harm and increase community trust and confidence in West Midlands Police. Within the role you’ll become an integral member of the community you work within.

Trained to calm heated situations, PCSOs defuse hostility and provide that all important reassurance to help make our communities safer. As a PCSO you will have different powers to Police Officers so will not be expected to make arrests or investigate crimes, your role will be to build links with the community and support the wider policing team.

**Key Responsibilities**:
As a PCSO you will:

- Engage with communities, empowering and encouraging them to become more involved with the policing of their area. As part of this you will represent West Midlands Police at local events, conduct meetings within the community and deliver presentations at schools
- Identify and understand key issues and crimes and work with the public to remove and prevent these
- Understand the diversity and demographics of your community and find ways to engage with harder to reach community members
- Build and maintain community relationships to create trust between the public and the police
- Be able to talk to community members about the issues affecting them
- Maximise opportunities to gather intelligence about harm and criminality through enhanced relationships with the community, partners and colleagues
- Work with partners to deliver agreed objectives
- Deliver an excellent service to the community in which you are based

**Essential Criteria**:

- Excellent communication skills both written and verbal
- Strong decision maker
- Confident in working collaboratively in a team as well as independently
- Ability to remain calm under pressure when dealing with confrontational situations
- Proactive approach to problem solving
- Keen interest in working with the public and local communities
- You must to be ready to undertake a fitness test (Bleep Test) to level 5.4

This role requires applicants to work 36.5 hours per week, covering a shift pattern spanning from Monday to Sunday including evening and weekend work. Shift patterns vary with cover between 08:00hrs - 00:00hrs.

Successful applicants will be required to pass Recruitment Vetting and Counter Terrorism Clearance scrutiny prior to commencing their role, this will include a full background & financial disclosure as part of the vetting process.

Appointment to this role will be dependent upon successfully medical checks, which may include a drugs test and if required a fitness test.

**"Diversity and Inclusion Vision: Maximise the potential of people from all backgrounds through a culture of fairness and inclusion to deliver the best service for our communities"

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