Community Support WorkerNHS AfC: Band 3

2 weeks ago

Walsall, United Kingdom Black Country Job Support Full time

Job overview

An exciting and interesting opportunity has arisen for enthusiastic Community Recovery Support Workers to join our new Community Enablement & Recovery Team (CERT) across the Black Country.

You’ll be working as part of a Multi-disciplinary team of Recovery Practitioners, Occupational therapists, Psychology and Psychiatry and work in partnership with local Authority, mental health services and third sector services to meet the recovery needs of individuals accessing our service.

Our Service provides a recovery based support and interventions in the community with individuals open to secondary care services and diagnosed with severe and enduring mental illness

You will need to have experience of working with individuals with mental health needs in the community

You will need to have excellent communication skills as you will be working with a wide range of internal and external partners and Service Users

You will be required to provide accurate written records and to feedback in a variety of settings

Main duties of the job

The post holder will be responsible for the implementation of care plans and care packages to service users experiencing severe mental illness and/or mental health problems within the Black Country. The post holder will work under the supervision of Recovery Practitioners and will be managed by the Clinical Lead.

Working for our organisation

At Black Country Healthcare NHS Foundation Trust, we’re building a high-calibre, diverse and inclusive mental health workforce. One that will give talented professionals like you the opportunity to shape an outstanding service that will transform community mental healthcare and deliver happier and healthier lives all across our communities.

The Trust is rated ‘Good’ from CQC (Care Quality Commission) and will become the lead provider for mental health services across The Black Country . We have recently invested in newly created clinical divisions and are currently developing new models of integrated primary and secondary care for adults and older adults, as well launching a far-reaching inpatient strategy, working to eradicate dormitories and building new facilities.

This ambitious model is multi-agency and multi-disciplinary, opening the door for you to work in a collaborative and flexible way with partners, service users, carers and their families

Detailed job description and main responsibilities

To work within the policies, protocols and clinical procedures of Black Country Healthcare NHS Foundation Trust and to promote competent working practice within an integrated multi-disciplinary team.

To liaise with Recovery Practitioner, and carry out assigned duties as a member of the multi- disciplinary mental health team.

To be prepared to work on own initiative as necessary and report to Recovery Practitioner

Work flexibly from home and /or a community-based facility and provide service from the work base, via the telephone or within the service user’s place of residence.

The service will operate Monday to Friday 9-5 hours but is expected to advise service users and carers of access to services outside of these hours and liaise and refer on to other mental health care providers in cases where support outside of these hours is required.

Some travel will be required across the four areas within the trust 

Promote equality for all patients and understand their health needs.

Demonstrate an awareness of service user and carer perspectives on the provision of treatment and continuing care.

Ensure accurate record keeping in accordance with Trust policy.

Participate regularly in clinical supervision sessions.

Liaise with representatives from associated voluntary and statutory organisations and facilitate good communication processes.

Attend in-service training and other study / refresher days to meet individual, statutory and service needs.

Participate in performance reviews.

Facilitate and participate in recreational and physical activities in the provision of health and social care to service users.

Person specification

Experience

Essential criteria

Experience in a mental health setting Working within a Multi-disciplinary Community Care team

Education

Essential criteria

Good general education to GCSE level or equivalent Evidence of training / development

Skills

Essential criteria

Effective interpersonal, verbal and written communication skills Ability to support service users with severe mental health needs to promote their own recovery

Desirable criteria

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