Technical Implementation Support – North America

4 weeks ago

Manchester, United Kingdom PHMG Full time

Location: Manchester, Old Trafford
Hours: 1:00pm – 10pm (supporting US clients)
Salary: £ OTE

Working with 36, clients in 54 countries across the globe, PHMG is a world-leader in audio branding and cloud-based telephony optimisation – trusted by leading brands and SMEs alike to enhance the caller experience at every opportunity.

To maintain our position at the forefront of our industry – and sustain our continual growth – we’re expanding our technology consulting team supporting our clients in North America.

As a Technical Implementation Support you’ll provide technical support during the implementation of bespoke audio branding services for our clients’ telephony systems. With support from our expert internal engineering team and 3rd party providers you’ll be committed to delivering the best experience possible, ensuring clients experience the world-class service we’re known for.

Working hand-in-hand with our dedicated Account Managers you’ll gain a detailed understanding of each specific client case and determine the best strategy to upload our productions.

Your work will be directed through our CRM systems and project cases, so we’ll make the best use of your organisation skills and ability to prioritise your own time. You’ll have a detailed training plan to develop your technical skills. What we ask is that you bring the passion, hard work and drive to be successful.

What you’ll be doing:

To provide administrative support to the Implementation Team Using SoundPad application to upload mobile voicemail audio for clients Calling into clients to perform sound checks on audio we have loaded to check it is playing the correct audio and there are no sound issues. Sending hardware out to clients via DHL application Uploading On Hold audio to clients phone systems.

What you’ll need:

Computer literate Good communication skills Attention to detail and accuracy  Good telephone manner Organised Ability to work on own initiative Work systematically and accurately in a busy environment

What you’ll get in return:

Competitive salary and rewards Career development and progression directly linked to your performance Free gym membership Smart pension scheme Critical illness cover Life assurance Birthday gifts and time off to celebrate Creative, spacious offices with breakout areas and bar Dry cleaning and tailoring service Cycle to work scheme Fundraising initiatives for our registered charity – the PHMG Foundation

  • Technical Implementation Support

    4 months ago

    Manchester, United Kingdom PHMG Careers Full time

    **Technical Implementation Support - North America** **Office based (Manchester)** - Monday to Friday*** **Hours**: 1pm - 10pm **Salary**:£28,000 OTE Established in 1998, PHMG has grown from a renowned Manchester-based business to the world's leading audio branding agency - working with 36,000 clients in 39 countries across the globe. This expansive...

  • North America Implementation Specialist

    22 hours ago

    Manchester, United Kingdom Apogee Corporation Limited Full time

    Job Title: North America Implementation & Deployment TechnicianAs a vital member of our dynamic Implementation Team, the North America Implementation & Deployment Technician plays a crucial role in providing remote Print Solution deployments for HP direct Customers and its Channel Partners.Key Responsibilities:Execute solution installations in line with...

  • North America Implementation Specialist

    2 days ago

    Manchester, United Kingdom Apogee Corporation Limited Full time

    Job Title: North America Implementation & Deployment TechnicianAs a vital member of our dynamic Implementation Team, the North America Implementation & Deployment Technician plays a crucial role in providing remote Print Solution deployments for HP direct Customers and its Channel Partners.Key Responsibilities:Execute solution installations in line with...

  • Technical Implementation Team Lead

    4 months ago

    Manchester, United Kingdom PHMG Careers Full time

    **Role**:Technical Implementation Team Leader (North America) **Location**: Manchester **Hours**:1pm - 10pm** **(in line with North America)*** **Package**:up to £37,000 OTE **Role Summary & Purpose** Is responsible to oversee the progress of the day-to-day operations of their TI team. The Team Leader works to reduce critical backlogs. The role also...

  • Technical Implementation Specialist

    3 weeks ago

    Manchester, United Kingdom PHMG Full time

    Job Summary:PHMG, a world-leader in audio branding and cloud-based telephony optimization, is seeking a skilled Technical Implementation Specialist to join our technology consulting team in North America. As a key member of our team, you will provide technical support during the implementation of bespoke audio branding services for our clients' telephony...

  • Technical Implementation Specialist

    3 weeks ago

    Manchester, United Kingdom PHMG Full time

    Job Summary:PHMG, a world-leader in audio branding and cloud-based telephony optimization, is seeking a skilled Technical Implementation Specialist to join our technology consulting team in North America. As a key member of our team, you will provide technical support during the implementation of bespoke audio branding services for our clients' telephony...

  • Technical Implementation Coordinator

    4 months ago

    Manchester, United Kingdom PHMG Careers Full time

    **Role**:Technical Implementation Coordinator **Location**: Manchester **Hours**:1pm-10pm (Supporting US Clients)*** **Package: £31,000 OTE** As a Technical Implementation Consultant, you'll provide technical support during the implementation of bespoke audio branding services for our clients' telephony systems. With support from our expert internal...

  • Technical Implementation Coordinator – North America

    3 weeks ago

    Manchester, United Kingdom PHMG Full time

    Role: Technical Implementation Coordinator  Location: Manchester Hours: 1pm-10pm (Supporting US Clients) Package: £31, OTE As a Technical Implementation Consultant, you’ll provide technical support during the implementation of bespoke audio branding services for our clients’ telephony systems. With support from our expert internal...

  • Technical Implementation Coordinator

    4 months ago

    Manchester, United Kingdom PHMG Careers Full time

    **Role**:Technical Implementation Coordinator **Location**: Manchester **Hours**:1pm-10pm (Supporting US Clients)*** **Package: £31,000 OTE** As a Technical Implementation Consultant, you'll provide technical support during the implementation of bespoke audio branding services for our clients' telephony systems. With support from our expert internal...

  • Technical Implementation Specialist

    4 weeks ago

    Manchester, United Kingdom PHMG Full time

    Job Summary:We are seeking a highly skilled Technical Implementation Specialist to join our team at PHMG, a world-leader in audio branding and cloud-based telephony optimization. As a Technical Implementation Specialist, you will provide technical support during the implementation of bespoke audio branding services for our clients' telephony systems.Key...

  • Project Coordinator Uk

    3 months ago

    Manchester, United Kingdom PHMG Careers Full time

    **Location: Manchester, Old Trafford** **Hours: 1:30pm - 10pm (supporting US clients)** **Salary: £29,662 OTE** **Working with 36,000 clients in 54 countries across the globe, PHMG is a world-leader in audio branding and cloud-based telephony optimisation - trusted by leading brands and SMEs alike to enhance the caller experience at every...

  • Technical Implementation Specialist

    3 weeks ago

    Manchester, United Kingdom Ascent People Full time

    Job Title: Technical Implementation SpecialistAbout the Role:We are seeking a highly skilled Technical Implementation Specialist to join our team at Ascent People. As a Technical Implementation Specialist, you will be responsible for implementing and training clients on our product.Key Responsibilities:Conduct training sessions for clients on product usage...

  • Marketplace Merchandiser

    4 months ago

    Manchester, United Kingdom The North Face Full time

    What You Will Do The North Face has an amazing opportunity within the EMEA Marketplace Team for an experienced Marketplace Merchandiser to support our JD Sports seasonal collections. You will partner with the Marketplace manager to collaborate with the design and product development teams, you will play a auxiliary role in executing the overall strategic...

  • Marketplace Merchandiser

    3 months ago

    Manchester, United Kingdom The North Face Full time

    What You Will Do The North Face has an amazing opportunity within the EMEA Marketplace Team for an experienced Marketplace Merchandiser to support our JD Sports seasonal collections. You will partner with the Marketplace manager to collaborate with the design and product development teams, you will play a auxiliary role in executing the overall strategic...

  • Technical Implementation Specialist

    2 weeks ago

    Manchester, United Kingdom PHMG Full time

    {"h1": "Technical Implementation Consultant", "p": "As a Technical Implementation Consultant at PHMG, you\u0027ll provide technical support during the implementation of bespoke audio branding services for our clients\u0027 telephony systems. With support from our expert internal engineering team and 3rd party providers, you\u0027ll be committed to delivering...

  • Technical Implementation Specialist

    2 weeks ago

    Manchester, United Kingdom PHMG Full time

    {"h1": "Technical Implementation Consultant", "p": "As a Technical Implementation Consultant at PHMG, you\u0027ll provide technical support during the implementation of bespoke audio branding services for our clients\u0027 telephony systems. With support from our expert internal engineering team and 3rd party providers, you\u0027ll be committed to delivering...

  • Implementation Specialist

    6 days ago

    Manchester, United Kingdom Huntr Talent Group Full time

    {"title": "Implementation Consultant", "description": "OverviewHuntr Talent Group is seeking an experienced Implementation Consultant to join our client, a leading SaaS provider in Manchester. This is an exciting opportunity to work with a multi-award-winning company that has consistently ranked among the top 50 fastest-growing tech companies in the North.As...

  • Implementation Specialist

    6 days ago

    Manchester, United Kingdom Huntr Talent Group Full time

    {"title": "Implementation Consultant", "description": "OverviewHuntr Talent Group is seeking an experienced Implementation Consultant to join our client, a leading SaaS provider in Manchester. This is an exciting opportunity to work with a multi-award-winning company that has consistently ranked among the top 50 fastest-growing tech companies in the North.As...

  • Senior Release Engineer

    3 weeks ago

    Manchester, United Kingdom CENTRAL TECHNOLOGY NORTH LTD. Full time

    About Central Technology North LTD.Central Technology North LTD. is a leading technology company that specializes in delivering innovative solutions for the gaming industry. Our team of experts is dedicated to providing top-notch services that meet the evolving needs of our clients.Job Description:Job Summary:We are seeking a highly skilled Senior Release...

  • Senior Release Engineer

    3 weeks ago

    Manchester, United Kingdom CENTRAL TECHNOLOGY NORTH LTD. Full time

    About Central Technology North LTD.Central Technology North LTD. is a leading technology company that specializes in delivering innovative solutions for the gaming industry. Our team of experts is dedicated to providing top-notch services that meet the evolving needs of our clients.Job Description:Job Summary:We are seeking a highly skilled Senior Release...