Italian Customer Services Associate

1 month ago


Cirencester, United Kingdom Corin Full time

Italian Customer Services Associate

Corinium Centre, Love Lane Industrial Estate, Cirencester GL7 1YJ, UK ● Grenoble, France Req #253 17 June 2024

Corin seeks an Italian-speaking Customer Services Account Associate / Customer services representative to manage the communication and day-to-day relationship with the customer in line with requirements.

This is a hybrid role based in Cirencester, UK, or Grenoble in France working 3 days a week onsite. You will require the correct full-time working rights to work in France or the UK

The Customer Services Account Executive works with Customer Services Associates and internal departments to manage and maintain the key inputs and customer requirements to deliver an ’outstanding customer experience’ to the market & their customers.

Our hip and knee implants incorporate state-of-the-art solutions manufactured in Cirencester in the UK. We also have robotic-assisted technologies. (Apollo and OPS) used in surgery to deliver the best patient outcomes

Are you fluent in Italian (Native or studied Italian to a degree or to A-Level) – With either customer service experience, or highly customer-focused?

Other pre-requisites for the role

Strong analytical thinking, and decision-making skills. Strong interpersonal skills with an ability to develop and maintain effective relationships. Proficient in Excel & Word Change champion Able to work under pressure Good team player

The key responsibilities of the Customer Services Account Associate (Italian speaking) will include.

Be the first point of contact for tour Italian customers Maintain a clean order of Italian book Order book management; reporting, reviewing, and fulfillment. Meet all timelines and deadlines. Delivering all customer communication expectations. Maximising stock utilization and the voice of the customer in Corin Communication relating to and driven by the order book. Demand review representation and responsibilities Customer master management & maintenance Own and manage the customer communication SOPs & matrix. Having weekly calls with key customer accounts Updating and maintenance of customer dates in SAGE Communication and management of delivery date changes Manage NPI and obsolescence processes with the customer Resolving any customer complaints as and when required Conduct Monthly/Weekly Commercial reviews

You will receive a competitive salary and annual bonus as well as.

25 days holiday plus bank holidays. Excellent pension – from 6 - provided by Corin Life assurance (6x your basic salary). Private medical insurance with BUPA for you and your family Subsidised canteen Subsidised gym membership. Free car parking - close to Swindon, A419, Cheltenham, Gloucester and Stroud. Friendly and collaborative working environment Corin provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Other details

Pay Type Salary Corinium Centre, Love Lane Industrial Estate, Cirencester GL7 1YJ, UK Grenoble, France

  • Cirencester, United Kingdom Corin Group Full time

    Corin seeks an Italian-speakingCustomer Services Account Associate / Customer services representative to manage the communication and day-to-day relationship with the customer in line with requirements.PLEASE ONLY APPLY IF YOU SPEAK ITALIANThis is a hybrid role based in Cirencester, UK, or Grenoble in France working 3 days a week onsite. You will require the...


  • Cirencester, United Kingdom Corin Group Full time

    Corin seeks an Italian-speaking Customer Services Account Associate / Customer services representative to manage the communication and day-to-day relationship with the customer in line with requirements.PLEASE ONLY APPLY IF YOU SPEAK ITALIANThis is a hybrid role based in Cirencester, UK, or Grenoble in France working 3 days a week onsite. You will require...


  • Cirencester, United Kingdom Corin Group Full time

    Corin seeks an Italian-speaking Customer Services Account Associate / Customer services representative to manage the communication and day-to-day relationship with the customer in line with requirements.PLEASE ONLY APPLY IF YOU SPEAK ITALIANThis is a hybrid role based in Cirencester, UK, or Grenoble in France working 3 days a week onsite. You will require...


  • Cirencester, United Kingdom Corin Group Full time

    Corin seeks an Italian-speaking Customer Services Account Associate / Customer services representative to manage the communication and day-to-day relationship with the customer in line with requirements. PLEASE ONLY APPLY IF YOU SPEAK ITALIAN This is a hybrid role based in Cirencester, UK, or Grenoble in France working 3 days a week onsite. You will require...


  • Cirencester, United Kingdom Corin Group Full time

    Corin seeks an Italian-speaking Customer Services Account Associate / Customer services representative to manage the communication and day-to-day relationship with the customer in line with requirements.PLEASE ONLY APPLY IF YOU SPEAK ITALIANThis is a hybrid role based in Cirencester, UK, or Grenoble in France working 3 days a week onsite. You will require...


  • Cirencester, United Kingdom Corin Group Full time

    Corin seeks an Italian-speaking Customer Services Account Associate / Customer services representative to manage the communication and day-to-day relationship with the customer in line with requirements.PLEASE ONLY APPLY IF YOU SPEAK ITALIANThis is a hybrid role based in Cirencester, UK, or Grenoble in France working 3 days a week onsite. You will require...


  • Cirencester, United Kingdom Corin Group Full time

    Corin seeks an Italian-speaking Customer Services Account Associate / Customer services representative to manage the communication and day-to-day relationship with the customer in line with requirements.Submit your CV and any additional required information after you have read this description by clicking on the application button.PLEASE ONLY APPLY IF YOU...


  • Cirencester, United Kingdom Corin Group Full time

    Corin seeks an Italian-speaking Customer Services Account Associate / Customer services representative to manage the communication and day-to-day relationship with the customer in line with requirements.Submit your CV and any additional required information after you have read this description by clicking on the application button.PLEASE ONLY APPLY IF YOU...


  • Cirencester, UK, Gloucestershire, United Kingdom Corin Group Full time

    Corin seeks an Italian-speaking Customer Services Account Associate / Customer services representative to manage the communication and day-to-day relationship with the customer in line with requirements.PLEASE ONLY APPLY IF YOU SPEAK ITALIANThis is a hybrid role based in Cirencester, UK, or Grenoble in France working 3 days a week onsite. You will require...


  • Cirencester, Gloucestershire, United Kingdom Corin Group Full time

    Corin seeks an Italian-speaking Customer Services Account Associate / Customer services representative to manage the communication and day-to-day relationship with the customer in line with requirements. PLEASE ONLY APPLY IF YOU SPEAK ITALIAN This is a hybrid role based in Cirencester, UK, or Grenoble in France working 3 days a week onsite. You will...


  • Cirencester, Gloucestershire, United Kingdom Corin Group Full time

    Corin seeks an Italian-speaking Customer Services Account Associate / Customer services representative to manage the communication and day-to-day relationship with the customer in line with requirements. PLEASE ONLY APPLY IF YOU SPEAK ITALIAN This is a hybrid role based in Cirencester, UK, or Grenoble in France working 3 days a week onsite. You will...


  • Cirencester, United Kingdom Niche Recruitment Ltd Full time

    Join one of Cirencester’s most established employers on a three-month contract. With an immediate start date, you’ll be paid £11 an hour and work Monday to Friday in the beautiful Cirencester offices. You do not have to have experience for this role in this area, however, if you have amazing Customer Service skills and are competent on MS office and...


  • Cirencester, United Kingdom St. James's Place Full time

    St. James's Place (SJP) works in partnership to plan, grow and protect our clients’ financial futures. We deliver personalised, face-to-face financial advice to our clients, who trust us to manage their money to reach their goals. We provide this service via the Partnership, a network of qualified, expert advisors. We put financial wellbeing and...

  • Wait Staff/barista

    4 weeks ago


    Cirencester, United Kingdom Gelato Amore Mio Ltd. Full time

    Amore Mio is a traditional Italian Restaurant & Pizzeria & Gelateria in the heart of the Cotswolds - Cirencester. We opened our doors in early 2020 to bring to Cirencester and the Cotswolds a unique combination of authentic Italian cuisine and artisan gelato, everything made on-site with fresh & authentic Mediterranean ingredients. As an independently run...


  • Cirencester, United Kingdom Omega Resource Group Full time

    Customer Service Administrator Cirencester Permanent £23,000 + Bonus +Benefits Customer Service Administrator required by prestigious client, based near Cirencester. The successful Customer Service Administrator will act as the main point of contact for customers, resolving queries whilst maintaining compliance at all times. Main Duties: Customer...


  • Cirencester, United Kingdom Omega Resource Group Full time

    Customer Service AdministratorCirencesterPermanent£23,000 + Bonus +BenefitsCustomer Service Administrator required by prestigious client, based near Cirencester. The successful Customer Service Administrator will act as the main point of contact for customers, resolving queries whilst maintaining compliance at all times.Main Duties: Customer Service...


  • Cirencester, United Kingdom Siamo Recruitment a division of Siamo Group Full time

    We here at Siamo Recruitment are working with a thriving employer, looking to extend their customer service department, as the Customer Service Executive you will manage the customer query flow, updating them and directing them accordingly to the correct department.This is an excellent opportunity to join a reputable brand offering local and specialist...


  • Cirencester, United Kingdom Omega Resource Group Full time

    Customer Service AdministratorCirencesterPermanent£23,000 + Bonus +BenefitsCustomer Service Administrator required by prestigious client, based near Cirencester. The successful Customer Service Administrator will act as the main point of contact for customers, resolving queries whilst maintaining compliance at all times.Main Duties: Customer Service...


  • Cirencester, United Kingdom Siamo Recruitment a division of Siamo Group Full time

    We here at Siamo Recruitment are working with a thriving employer, looking to extend their customer service department, as the Customer Service Executive you will manage the customer query flow, updating them and directing them accordingly to the correct department. This is an excellent opportunity to join a reputable brand offering local and specialist...


  • Cirencester, United Kingdom Siamo Group Full time

    We here at Siamo Recruitment are working with a leading company with a proven brand within their industry. Looking to onboard a Customer Service Executive to their growing operations team. Our client is looking for a confident communicator looking to develop a strong career within Customer Service managing large customer portfolio’s and provide product...