Customer Service Representative

6 days ago


Cirencester, United Kingdom Corin Group Full time

Corin seeks an Italian-speaking Customer Services Account Associate / Customer services representative to manage the communication and day-to-day relationship with the customer in line with requirements.


PLEASE ONLY APPLY IF YOU SPEAK ITALIAN


This is a hybrid role based in Cirencester, UK, or Grenoble in France working 3 days a week onsite. You will require the correct full-time working rights to work in France or the UK


The Customer Services Account Executive works with Customer Services Associates and internal departments to manage and maintain the key inputs and customer requirements to deliver an ’outstanding customer experience’ to the market & their customers.

Our hip and knee implants incorporate state-of-the-art solutions manufactured in Cirencester in the UK. We also have robotic-assisted technologies. (Apollo and OPS) used in surgery to deliver the best patient outcomes

Are you fluent in Italian (Native or studied Italian to a degree or to A-Level) – With either customer service experience, or highly customer-focused?


Other pre-requisites for the role

  • Strong analytical thinking, and decision-making skills.
  • Strong interpersonal skills with an ability to develop and maintain effective relationships.
  • Proficient in Excel & Word
  • Change champion
  • Able to work under pressure
  • Good team player


The key responsibilities of the Customer Services Account Associate (Italian speaking) will include.

  • Be the first point of contact for tour Italian customers
  • Maintain a clean order of Italian book
  • Order book management; reporting, reviewing, and fulfillment.
  • Meet all timelines and deadlines.
  • Delivering all customer communication expectations.
  • Maximising stock utilization
  • and the voice of the customer in Corin
  • Communication relating to and driven by the order book.
  • Demand review representation and responsibilities
  • Customer master management & maintenance
  • Own and manage the customer communication SOPs & matrix.
  • Having weekly calls with key customer accounts
  • Updating and maintenance of customer dates in SAGE
  • Communication and management of delivery date changes
  • Manage NPI and obsolescence processes with the customer
  • Resolving any customer complaints as and when required
  • Conduct Monthly/Weekly Commercial reviews

UK Benefits - you will receive a competitive salary and annual bonus as well as.

  • 25 days holiday plus bank holidays.
  • Excellent pension – from 6 - 9.7% provided by Corin
  • Life assurance (6x your basic salary).
  • Private medical insurance with BUPA for you and your family
  • Subsidised canteen
  • Subsidised gym membership.
  • Free car parking - close to Swindon, A419, Cheltenham, Gloucester and Stroud.
  • Friendly and collaborative working environment



  • Cirencester, United Kingdom Corin Group Full time

    Corin seeks an Italian-speakingCustomer Services Account Associate / Customer services representative to manage the communication and day-to-day relationship with the customer in line with requirements.PLEASE ONLY APPLY IF YOU SPEAK ITALIANThis is a hybrid role based in Cirencester, UK, or Grenoble in France working 3 days a week onsite. You will require the...


  • Cirencester, United Kingdom Corin Group Full time

    Corin seeks an Italian-speaking Customer Services Account Associate / Customer services representative to manage the communication and day-to-day relationship with the customer in line with requirements. PLEASE ONLY APPLY IF YOU SPEAK ITALIAN This is a hybrid role based in Cirencester, UK, or Grenoble in France working 3 days a week onsite. You will require...


  • Cirencester, United Kingdom Corin Group Full time

    Corin seeks an Italian-speaking Customer Services Account Associate / Customer services representative to manage the communication and day-to-day relationship with the customer in line with requirements.PLEASE ONLY APPLY IF YOU SPEAK ITALIANThis is a hybrid role based in Cirencester, UK, or Grenoble in France working 3 days a week onsite. You will require...


  • Cirencester, United Kingdom Corin Group Full time

    Corin seeks an Italian-speaking Customer Services Account Associate / Customer services representative to manage the communication and day-to-day relationship with the customer in line with requirements.PLEASE ONLY APPLY IF YOU SPEAK ITALIANThis is a hybrid role based in Cirencester, UK, or Grenoble in France working 3 days a week onsite. You will require...


  • Cirencester, United Kingdom Corin Group Full time

    Corin seeks an Italian-speaking Customer Services Account Associate / Customer services representative to manage the communication and day-to-day relationship with the customer in line with requirements.Submit your CV and any additional required information after you have read this description by clicking on the application button.PLEASE ONLY APPLY IF YOU...


  • Cirencester, United Kingdom Corin Group Full time

    Corin seeks an Italian-speaking Customer Services Account Associate / Customer services representative to manage the communication and day-to-day relationship with the customer in line with requirements.Submit your CV and any additional required information after you have read this description by clicking on the application button.PLEASE ONLY APPLY IF YOU...


  • Cirencester, United Kingdom Pareto Full time

    **Customer Representative** Location: Cirencester **Salary**: £26k (£34k) Ref: J13630:BRI:GJ:CR Sector: Telecoms Working for a company with a presence across Europe, you will act as the first port of call for new and existing partners, providing a first class service from initial contact right through to sale completion. **The Role**: As a Customer...


  • Cirencester, Gloucestershire, United Kingdom Corin Group Full time

    Corin seeks an Italian-speaking Customer Services Account Associate / Customer services representative to manage the communication and day-to-day relationship with the customer in line with requirements. PLEASE ONLY APPLY IF YOU SPEAK ITALIAN This is a hybrid role based in Cirencester, UK, or Grenoble in France working 3 days a week onsite. You will...


  • Cirencester, Gloucestershire, United Kingdom Corin Group Full time

    Corin seeks an Italian-speaking Customer Services Account Associate / Customer services representative to manage the communication and day-to-day relationship with the customer in line with requirements. PLEASE ONLY APPLY IF YOU SPEAK ITALIAN This is a hybrid role based in Cirencester, UK, or Grenoble in France working 3 days a week onsite. You will...


  • Cirencester, UK, Gloucestershire, United Kingdom Corin Group Full time

    Corin seeks an Italian-speaking Customer Services Account Associate / Customer services representative to manage the communication and day-to-day relationship with the customer in line with requirements.PLEASE ONLY APPLY IF YOU SPEAK ITALIANThis is a hybrid role based in Cirencester, UK, or Grenoble in France working 3 days a week onsite. You will require...


  • Cirencester, United Kingdom British Autogard Full time

    **Brief Description** The Customer Service Administratorwill work in a fast-paced environment, on a highly collaborative team in an inclusive environment. This person will be the primary interface between the customer and British Autogard. He / She will be responsible for internally managing sales orders and quotations. The position requires strong...


  • Cirencester, United Kingdom Hydro UK Full time

    We are wanting someone who is highly skilled in customer services, who can fix issues, adapt quickly and improve customer experience. Someone with good tech skills. Keen to work in a fast paced business. Someone who is wanting to grow with the business.


  • Cirencester, United Kingdom TIVE Fulfilment Ltd Full time

    **Job Types**: Full-time, Permanent Pay: £25,000.00 per year **Benefits**: - Free parking - On-site parking Schedule: - Day shift - Holidays - Monday to Friday - No weekends **Education**: - A-Level or equivalent (preferred) **Experience**: - customer service: 1 year (preferred) Licence/Certification: - Driving Licence (preferred) Work Location:...


  • Cirencester, United Kingdom Trident Search Full time

    Trident Search are partnered with a rapidly growing UK owned cyber security companies and we are looking for awesome people to join the team. You will be joining a passionate and enthusiastic team of people who share the same focus of bringing next generation cyber security technologies to the UK, EMEA & US market. They are on a global mission to provide...


  • Cirencester, United Kingdom Siamo Group Full time

    We here at Siamo Recruitment are working with a forward-thinking, dynamic and thriving client expanding their customer service department. Seeking a Trainee Customer Service Executive to inject passion and enthusiasm into their Customer Services team. Reporting to the Head of Customer relations, you will be required to manage the customer journey through...


  • Cirencester, Gloucestershire, United Kingdom Corin Full time

    Italian Customer Services Associate Corinium Centre, Love Lane Industrial Estate, Cirencester GL7 1YJ, UK Req #253 17 June 2024 Corin seeks an Italian-speaking Customer Services Account Associate / Customer services representative to manage the communication and day-to-day relationship with the customer in line with requirements. Hybrid role based in...


  • Cirencester, United Kingdom Corin Full time

    Italian Customer Services Associate Corinium Centre, Love Lane Industrial Estate, Cirencester GL7 1YJ, UK ● Grenoble, France Req #253 17 June 2024 Corin seeks an Italian-speaking Customer Services Account Associate / Customer services representative to manage the communication and day-to-day relationship with the customer in line with...


  • Cirencester, Gloucestershire, United Kingdom Stryker Full time

    We are excited to be named one of the World's Best Workplaces by Fortune MagazineWe are proud to offer you our total rewards package which includes bonuses, healthcare, insurance benefits, retirement programs, wellness programs, as well as service and performance awards – not to mention various social and recreational activities, all of which are location...


  • Cirencester, United Kingdom Omega Resource Group Full time

    Customer Service Administrator Cirencester Permanent £23,000 + Bonus +Benefits Customer Service Administrator required by prestigious client, based near Cirencester. The successful Customer Service Administrator will act as the main point of contact for customers, resolving queries whilst maintaining compliance at all times. Main Duties: Customer...


  • Cirencester, United Kingdom Omega Resource Group Full time

    Customer Service AdministratorCirencesterPermanent£23,000 + Bonus +BenefitsCustomer Service Administrator required by prestigious client, based near Cirencester. The successful Customer Service Administrator will act as the main point of contact for customers, resolving queries whilst maintaining compliance at all times.Main Duties: Customer Service...