Support Executive

3 weeks ago


Birmingham, United Kingdom CPM United Kingdom Ltd Full time

CPM is excited to be expanding our Amazon field team. We are looking to recruit an Amazon Support Executive calling into high street stores, checking compliance of Amazon products, placing point of sale (POS), and completing a store audit. Full training is offered. You must be prepared to work 5 days per month, with visits to be completed every 4 weeks, on a 2 month contract initially going live ASAP. £144.48 per day (including completion bonus & holiday pay) plus mileage.

Ideal Location: Birmingham, United Kingdom, B33

Territory covering: Birmingham, Sutton Coldfield, Tamworth, Solihull, Rugby, Leamington Spa, Coventry, Stratford-upon-Avon, Burton, Derby, Kidderminster, Merryhill, Loughborough, Leicester, Worcester, Cannock, Wolverhampton and surrounding areas

What will you be doing for us?

  • You will be allocated a certain number of visits to complete within a x month period. This is a trial so will potentially be extended beyond July
  • The role will involve checking Amazon in store displays for any faults or compliance issues. Where possible, the issues should be rectified in store e.g. updating price tickets or point of sale (POS)
  • Where issues cannot be repaired, they need to be reported to the Senior Field Account Manager.
  • A store audit will need to be completed using a reporting app. (This will be done on your own mobile device)
  • We use a Web based online training platform called ''Ask Alexa'' and we have sign up targets as well as module completion targets to hit. This app will be the only way we can get direct product info to the store staff, and it will be a key part of the role to encourage people to Sign up and complete modules.

Our ideal recruit will:

  • Be confident and happy to build relationships with store staff.
  • Be outgoing and have a hunger to do an excellent job
  • Have a retail/field background.
  • Have an interest in the world of technology.

Key criteria and information:

  • Have a full UK driving license and use of a vehicle.
  • Have a smart device you can use for reporting.
  • Looking for 5 days of work per month.
  • £120 per day PAYE plus holiday pay, plus £10 per day completion bonus (monthly pay)
  • 0.35ppm paid for all business mileage
  • Uniform provided (Fleece, polo shirt)
  • 8-hour day, between 9am - 5pm
  • Work to be completed Monday to Friday. (Which days will need to be agreed in advance with your Line Manager)

Why work for us?

We will give you comprehensive training and all the information you will need to be able to do this role to the best standard. You will also have the support of your CPM Field Manager to help with any queries you may have. 

If you want a great part time job and you think you have what it takes to join our Amazon team, then please apply today

We are an accredited Investors in People Gold award company and place significant importance on the training and development of our people. We work in a collaborative environment where great ideas and achievements are shared and celebrated.

CPM are an equal opportunities employer we depend on having diverse talent with a range of backgrounds, skills, and capabilities.



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