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Clinical Service Manager
5 months ago
Job summary
Would you like the opportunity to join the leadership team of a specialist veteran mental health team?
We are looking for an experienced Clinical Service Manager to join our lively and passionate mental health team; supporting veterans and reservists presenting with mental health problems, and their families. Some of our team have a personal connection to veteran's, either with a military background or holding a close relationship with someone who does.
As Clinical Service Manager your role will be across both clinical leadership and operational management. You will be a member of the leadership team, able to lead on workstreams which have a direct influence on the quality of clinical delivery.
We cover Kent, Surrey and Sussex and deliver assessments, support and psychological therapy within our Op Courage team. This post will be service wide covering all three areas, we encourage applicants based in any of the three counties.
We support veterans with a range of mental health needs ranging from anxiety and depression to complex PTSD.
Main duties of the job
o To provide highly specialist clinical practice within Op Courage South East working with the most complex presentations.
o To provide operational leadership (including Line Management) to members of the service.
o To provide clinical leadership and clinical supervision to the nursing staff within the service.
o To provide clinical leadership to other practitioners within the service as required and appropriate.
o To contribute to and assist in the development and co-ordination of effective audit and reporting tools for clinical supervision, practice and activity, within the service
o To support the delivery of highly specialist training and education and close partnership working with external educational providers.
o To contribute to the horizontal integration of veteran's mental health treatment with primary and community services.
About us
We are an expanding and exciting specialist service within SPFT, working regional in the South East and nationally as part of the NHS armed forces networks for Op courage.
Job description
Job responsibilities
See attached job description and person specification for detailed responsibilities. These include:
PATIENT AND CLIENT CARE Provide a highly specialist clinical service in the treatment of veterans mental health including initial assessments and managing an agreed caseload in accordance with Op Courage service performance guidelines and the Op Courage NHSE Service Specification.
Provide evidence-based treatments based on a collaborative/ MDT formulation of the clients difficulties.
Evaluate and review treatment at appropriate intervals using both clients' reports and validated standardised measurement tools.
Ensure all clients receive appropriate follow-up.
Provide clinical supervision to the nursing staff and student nurses to comply with professional standards.
Provide a consultation service for other professionals in both primary and secondary care with regard to the suitability of referrals.
Develop and deliver group interventions appropriate to client presentation.
Take a leading role in the process of assessment and triage, including acting as a point of reference for junior staff regarding triage decisions.
COMMUNICATION AND RELATIONSHIPS:
Maintain effective communications within and external to the Op Courage service, and across the partnership agencies and organisations.
Contribute clinical leadership and specialist knowledge to the Op Courage referral management process and meetings.
Provide clinical leadership within area team and/or area of specialist expertise to all clinical staff.
Contribute to the regular service/ team business and clinical meetings.
Develop and maintain effective communication and liaison with GPs/primary care/secondary care services and colleagues in Sussex Partnership NHS Foundation Trust and other relevant services across the South East.
Represent and promote all aspects of the Op Courage service, both locally and regionally.
Person Specification
Qualifications
Essential
Registered Nurse with current registration (mental health / LD/ Adult) appropriate to the job role. Degree/diploma level supplemented by specialist qualification, training, experience, courses to masters level equivalent relevant to the care group Evidence of post registration training in relevant service area Completion of Mentorship Course/ENB equivalent
Areas of Experience and Knowledge
Essential
Extensive post qualifying experience in relevant service area Able to manage a caseload of patients with complex mental health needs Comprehensive knowledge of interventions specific to service area Awareness of Trust policies and service specification Experience of working in a range of mental health settings. Capacity to work with different professions and disciplines. Ability to organise own caseload effectively, prioritising a complex range of tasks and responsibilities to meet agreed deadlines Ability to offer consultation and supervision to trainees and colleagues and non professional groups To provide evidence of a commitment to continuing professional developments as recommended by appropriate professional body