Building Services Manager

Department: Wood Wharf

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Company: Canary Wharf Management Limited

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Reporting to: Building Manager

Our Culture and Values:

Working at Canary Wharf Group means working for a forward thinking, collaborative team. We hire staff who strive to make a difference and achieve the highest standards. Everyone is empowered to make a difference and our ethos encourages everyone to think like an owner. Our business puts our customers and people at the heart of everything, we work to meet their needs and exceed expectations.

Our mission is to empower our people, engage our communities and create sustainable places.

Our values help us achieve exceptional results:

Excellenc e: Commit to achieving the best with integrity

Collaboration: Make use of our vast experience and knowledge to work effectively together

Engagement: Develop our people, our communities, our stakeholders and our suitable environment and be exceptional while respecting others

Ownership: Take responsibility and pride in what we deliver. Everyone has the opportunity to make a difference.

Innovation: Embrace change and encourage innovation

Job Summary:

To ensure that the base build electrical, mechanical engineering and general services equipment are properly maintained and operate efficiently at all times and without loss of service/amenities to tenants.

Salary up to £70,000 dependent on experience.

Monday to Friday, 40 hours per week.

Main Responsibilities:

MAIN RESPONSIBILITIES

To prepare and implement planned and unscheduled maintenance programmes using the given computerised database for the relevant plant and equipment.

To control/monitor the planned maintenance for the building and to ensure that all works are carried out efficiently and economically and that the required records are maintained.

To schedule and supervise all contract works and repairs. To ensure that such works are as per specification and are in the best interest of the Landlord and tenants.

To manage and monitor all overtime being worked by maintenance staff using the time and attendance system and to ensure that staff adhere to the meal break requirements in line with CWG guidelines.

To implement all works, testing and record keeping of the fire alarm system in order to meet relevant conditions of fire risk assessment and other statutory requirements.

To regularly inspect all plant, equipment and building structure and to monitor the progress of remedial works that are implemented. 

To liaise with the Building Manager and the CWML Fire Safety & Environment Manager and thus ensure that the necessary action is taken to comply with current Health and Safety legislation as well as with our own company “Health & Safety” policy and procedures.

To control, monitor and implement the agreed procedures in respect of water treatment.

In liaison with the Fire Safety & Environment Manager to implement the agreed testing regime for air quality monitoring.

To ensure that all incidents with insurance implications are reported to the Insurance Department in liaison/consultation with the Building Manager and to process the Insurance incidence report procedures and to keep all relevant parties fully informed of progress.

To roster staff as necessary and to organise and implement emergency cover arrangements for outside normal working hours and to arrange appropriate cover for holidays and sickness absence.

To regularly inspect and to ensure that all services areas, plant rooms, inspection covers etc. are maintained in pristine conditions at all times.

To assist the Building Manager with the formulation of annual budgets and to ensure that such works planned within these budgets are implemented effectively and economically and the programme dates achieved.

To have a sound knowledge of running building budgets and to initiate and process purchase order requests in compliance with the agreed procedures and budgetary expenditure limits.

To maintain a good working relationship with tenants in respect of Landlord services, specific services, fit-out requirements and other functions which may be necessary from time to time.

To assist the Building Manager with proposals in respect of “Tenant Services” and to arrange the programming and implementation of the required facilities.

To ensure that the Building Manager, tenants and all parties concerned are informed of any necessary close down or testing of plant, fire systems or breakdown that will affect them in any way.

To prepare specifications, and if necessary to liaise with other CWML/CWL/CWCL departments/Consultants as necessary, for any new works or modifications to existing services and to progress such works in liaison with the Building Manager. 

To ensure that each building receives the minimum disruption while such works are carried out.

To arrange for the recording and scheduling of all energy/fuel costs and consumptions including humidity levels and daily indoor/outdoor temperatures as required. 

To ensure that such data is analysed on a regular basis and any necessary action taken to implement savings.

To advise the Building Manager on all technical functions relating to plant equipment systems and to be familiar with latest developments in technology.

To convene meetings with maintenance personnel at regular intervals.

To maintain up to date records and to ensure the accessibility of all service manuals, drawings, contractual obligations including fire testing, commissioning certificates and sub-contract detail.

To keep the Building Manager fully informed on all maintenance/engineering matters and to produce reports as necessary relating to the optimum performance of the building services.

To co-ordinate with the Building Manager and Personnel Department on the recruitment and training of Building Maintenance staff.

To ensure that all equipment owned or used by Building Maintenance has passed a portable appliance safety test within the last 12 months.

To ensure that all measuring equipment owned by or used by Building Maintenance is logged on an equipment register and its calibration status maintained as appropriate.

To carry out any other reasonable duties as requested from time to time by the Building Manager.

HEALTH SAFETY AND WELFARE RESPONSIBILITIES
• All staff are required to fulfil their legal duty to take reasonable care for the health and safety of themselves and others who may be affected by their acts and omissions, and to follow all guidance and instructions given in this respect. Further details regarding Health & Safety responsibilities are set out in the Health & Safety Policy in the Administrative Rules and Procedures, and the Health, Safety & Welfare Manual.

ENVIRONMENTAL RESPONSIBILITIES
• All Staff are required to follow the Canary Wharf Group plc (CWG) Environmental Policies for minimisation of waste and effective energy management as defined in the CWG Environmental Manual and associated documents.

QUALITY MANAGEMENT RESPONSIBILITIES
• All staff are required to comply with CWG Quality Management System requirements detailed within the Company Quality Manual & Policies, and to ensure that all Procedure; Plans and Forms within SharePoint are effectively implemented to meet the set ISO 9001: Quality Management Standard.

What We Require of You:

Person Specification

A relevant professional qualification is essential.

Experience of electrical, mechanical and HVAC systems within a large complex is essential together with a flexible, innovative and hands-on approach.

The incumbent should possess good administrative skills and have experience of the design and specification of specialist systems particularly those relating to building services.

A technical/systems engineering background and computer literacy is essential.

A team leader possessing demonstrable staff management skills who can work effectively with people at all levels and is capable of dealing with contentious and challenging situations.

The incumbent must have an appreciation of the importance of customer service and how this is applied in the context of Canary Wharf.

What We Offer:

Diversity and Inclusion: We recognise the importance of embracing diverse experience, skills and perspectives at all levels and operating in an inclusive working environment, in order for everyone to reach their full potential. We also recognise that it makes business sense, since being an inclusive employer leads to better business performance and higher levels of employee engagement and satisfaction. We welcome applicants with diverse backgrounds, perspectives and skills and are committed to fostering a culture whereby everyone can reach their full potential.

Flexible Working: As an inclusive employer, we recognise the positive impact flexible working can have on an individual, their wellbeing, engagement and productivity. Therefore, we are open to consider flexible working arrangements, both temporary or permanent.

Learning and Development: At Canary Wharf Group, our employees receive a wide range of support to help improve their skills and achieve their career goals. We offer development opportunities through classroom and e-learning training, mentoring, cross department experience and on the job learning. We heavily invest in our staff attaining accreditations to develop existing and new skills, support chartered status, sponsorships and provide further educational opportunities which are job and business related. We never stand still and continually invest in developing skills and knowledge to ensure individual and company growth.

Other Benefits: We are committed to building a safe, happy and healthy community for our employees and we offer a comprehensive range of benefits, all designed with our employees and their wellbeing in mind. From generous pension and insurance plans, to health benefits, subsidised gym membership, store discounts and family leave, our benefits package allows our employees to choose the benefits that suit them and their individual needs.

If you are interested in joining our highly professional and skilled team for our next exciting phase of development, please complete the form on this page to apply online.

Early applications are encouraged as we reserve the right to appoint at any point.

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