CRM Assistant

2 months ago

Shirebrook, United Kingdom Frasers Group Full time

Company Description

At Frasers Group we’re rethinking retail. Through digital innovation and unique store experiences, we’re serving our consumers with the world’s best sports, premium and luxury brands globally. As a leader in the industry, we’re elevating the retail experience for our consumers through our collection of established brands, including Sports Direct, FLANNELS, USC, Frasers, and GAME.

Why join us?

Our mission –  we are building the worlds most admired and compelling brand ecosystem

Our purpose – we are elevating the lives of the many with access to the world’s best brands and experience

At Frasers Group, we fear less and do more. Our people are forward thinkers who are driven to operate outside of their comfort zone to change the future of retail, embracing challenges along the way. The potential to elevate your career is massive, the experience unrivalled. To be able to make the most of it you need to live and breathe our principles:

Think without limits  - Think fast, think fearlessly, and take the team with you Own it and back yourself  - Own the basics, own your role and own the results Be relevant - Relevant to our people, our partners and the planet

Are you ready to join the Fearless?

Job Description

The CRM Assistant supports the CRM team in managing customer relationships through the effective use of the CRM systems across Flannels, FRASERS, Studio, Amara, and Jack Wills. This role involves data management, assisting with marketing campaigns on both email and mobile push notifications, and providing insights that help improve customer engagement and business performance.

Reporting into the CRM Manager, your day-to-day tasks will include:

Supporting the shaping and development of the email marketing calendar using market trends and insight. Creating email briefs; writing commercially driven copy Email testing, ensuring all emails work as expected and meet the brief deadlines. Creating and testing push notifications. Liaise with wider teams in the business to elevate email offering. Responsible for measuring performance of emails, including paid brand activity

Qualifications

Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint). Good communication skills, both written and verbal. Ability to work independently and as part of a team. Basic knowledge of data analysis and reporting tools. A proactive and customer-focused approach to work. Ability to handle multiple tasks and prioritize effectively. Eagerness to learn and adapt to new technologies.

  • CRM Assistant

    2 months ago

    Shirebrook, United Kingdom Frasers Group Full time

    Job DescriptionThe CRM Assistant supports the CRM team in managing customer relationships through the effective use of the CRM systems across Flannels, FRASERS, Studio, Amara, and Jack Wills. This role involves data management, assisting with marketing campaigns on both email and mobile push notifications, and providing insights that help improve customer...

  • CRM Assistant

    2 months ago

    Shirebrook, United Kingdom Frasers Group Full time

    At Frasers Group we’re rethinking retail. Through digital innovation and unique store experiences, we’re serving our consumers with the world’s best sports, premium and luxury brands globally. As a leader in the industry, we’re elevating the retail experience for our consumers through our collection of established brands, including Sports Direct,...

  • CRM Support Specialist

    7 days ago

    Shirebrook, Derbyshire, United Kingdom Frasers Group Full time

    About the RoleThe CRM Assistant plays a crucial part in the CRM team, supporting the effective management of customer relationships through the use of CRM systems across Flannels, FRASERS, Studio, Amara, and Jack Wills.This role involves data management, assisting with marketing campaigns on both email and mobile push notifications, and providing insights...

  • CRM Support Specialist

    7 days ago

    Shirebrook, Derbyshire, United Kingdom Frasers Group Full time

    About the RoleThe CRM Assistant plays a vital role in supporting the CRM team in managing customer relationships through the effective use of CRM systems across Flannels, FRASERS, Studio, Amara, and Jack Wills.Key ResponsibilitiesSupport the shaping and development of the email marketing calendar using market trends and insight.Create email briefs; write...

  • CRM Operations Specialist

    1 day ago

    Shirebrook, Derbyshire, United Kingdom Frasers Group Full time

    About the RoleAs a CRM Assistant at Frasers Group, you will play a vital role in managing customer relationships through the effective use of our CRM systems across various brands. This position involves data management, assisting with marketing campaigns, and providing insights to improve customer engagement and business performance.Key...

  • CRM Support Specialist

    7 days ago

    Shirebrook, Derbyshire, United Kingdom Frasers Group Full time

    About the Role:The CRM Support Specialist will play a key role in managing customer relationships through the effective use of CRM systems across various brands within the Frasers Group. This involves data management, assisting with marketing campaigns, and providing insights to improve customer engagement and business performance.Key...

  • CRM Data Specialist

    2 days ago

    Shirebrook, Derbyshire, United Kingdom Frasers Group Full time

    Company OverviewFrasers Group is a leading retail innovator, redefining the shopping experience through digital innovation and unique store experiences. Our mission is to build the world's most admired and compelling brand ecosystem, elevating the lives of our customers with access to the world's best brands and experiences.Key ResponsibilitiesSupport the...