PGIM Fixed Income | Associate Manager, FI Trade Management

PGIM Fixed Income | Bond Operations Settlements, London based

As the Global Asset Management business of Prudential, we’re always looking for ways to improve financial services. We’re passionate about making a meaningful impact - touching the lives of millions and solving financial challenges in an ever-changing world.

We also believe talent is key to achieving our vision and are intentional about building a culture on respect and collaboration. When you join PGIM, you’ll unlock a motivating and impactful career – all while growing your skills and advancing your profession at one of the world’s leading global asset managers 

If you’re not afraid to think differently and challenge the status quo, come and be a part of a dedicated team that’s investing in your future by shaping tomorrow today.

At PGIM, You Can

What you will do:

As Associate Manager you will be responsible for providing middle office operational support to the PGIM Fixed Income business.  This includes serving as a senior member of the settlement team, responsible for all bond settlement undertaken by the Investment Grade, High Yield, EM and Global Rates desks. Additional duties will include CSDR and Claims management.

You will act as a main point of contact for internal and external business partners. You will utilise your knowledge in operational support requirements, fixed income products, international markets and global settlement procedures. 

What you can expect:

• Ensure the timely and efficient settlement of trades
• Liaising with Brokers and Custodians to ensure timely settlement of trades
• Fails Management – Investigating and resolving queries to facilitate settlement
• Reviewing and follow up on Broker and Custodian unmatched/fails reports
• Maintaining and updating SSI’s on ALERT  
• Close interaction with the Trade Desks, US Trade Operations and Product Support teams
• Process and coordination of wires for Japanese accounts
• Investigate Interest Claims
• Assist with Broker & Custodian feedback/meetings
• Wide range of problem solving and issue resolution
• Evaluating processes, suggesting improvements and implementing efficiencies
• Gathering and analyzing data to assist with key metric reporting
• Monitoring and/or creating daily reports
• CSDR related processing
• Ad hoc settlement related tasks

Ad Hoc Responsibilities include:

• Assume ownership for any operational issues that occur as a result of a post trade event and escalate to the appropriate parties to resolve
• Cross train with other operations associates in order to provide appropriate back-up coverage
• Help develop and maintain departmental policies, guidelines, and procedures
• Proactively seeking ways to improve current processes by leveraging the tools available to identify inefficiencies.
• Anticipating issues that may adversely affect operational support and taking action to reduce the risk of occurrences
• Cultivating both internal and external relationships to ensure proper service levels are achieved for each fund supported
• Keeping abreast of industry initiatives and market trends that can impact our business model and/or offer opportunities to improve our processes
• Communicating operational support changes and initiatives to all impacted areas of PGIM
• Thoughtfully assess and manage risk. Identify trends/reoccurrences and implement practical solutions to mitigate control weaknesses and inefficiencies
• Leverage operational knowledge to increase efficiency surrounding trade room activities.
• Support broader trade room support initiatives (i.e. Branding, Community Leadership)
• Assist with projects and supply technical expertise.

What you will bring:

• 7+ years Fixed Income Settlements experience
• Some Management/Oversight of function experience
• Thorough knowledge of Fixed Income’s bond settlements and operational support requirements
• Strong understanding of the trade life cycle
• Ability to develop and cultivate relationships across all staff levels
• Analytical and problem-solving skills
• Strong Attention to details
• Self-motivation and ability to work within a team environment
• Excellent written and verbal communication skills
• Works well as part of a team
• Ability to organize, prioritize tasks and work in a deadline oriented environment
• Willingness and ability to learn and train others.
• Knowledge of Euroclear, Clearstream, DTC, Fedwire, Crossborder/Domestic, Alert
• Skills in: Aladdin and Excel Macro’s a plus

What will set you apart:

• Knowledge of the asset management industry
• Develop industry knowledge through continuous learning

*PGIM welcomes all applicants, even if you don't meet every requirement. If your skills align with the role, we encourage you to apply.

About PGIM Fixed Income:

PGIM Fixed Income is a global asset manager offering active solutions across all fixed income markets.

Our business climate is a safe inclusive environment, centered around mutual respect, intellectual honesty, transparency, and teamwork. Our leaders are focused on talent & culture; dedicated to fostering growth & development at all levels to develop the industry leaders of tomorrow. Prudential Financial, Inc. is focused on creating a fully inclusive culture, where all employees feel comfortable bringing their authentic selves to work. We don’t just accept difference—we celebrate it, support it, and thrive on it. At Prudential, employees have a unique opportunity to build their career path by owning their development, their career and their future. We encourage employees to hone their skills and explore continued opportunities within Prudential. For more information, please visit

About PGIM – Global Asset Management

PGIM is the global asset management business of Prudential Financial, Inc. (NYSE: PRU), a leading global investment manager with nearly US$1.27 trillion in assets under management as of June 30th, 2023. With offices in 18 countries, PGIM’s businesses offer a range of investment solutions for retail and institutional investors around the world across a broad range of asset classes, including public fixed income, private fixed income, fundamental equity, quantitative equity, real estate and alternatives.

Prudential Financial, Inc. of the United States is not affiliated with Prudential plc. which is headquartered in the United Kingdom.

Prudential Financial, Inc. is focused on creating a fully inclusive culture, where all employees feel comfortable bringing their authentic selves to work. We don’t just accept difference—we celebrate it, support it, and thrive on it. At Prudential, employees have a unique opportunity to build their career path by owning their development, their career, and their future. We encourage employees to hone their skills and explore continued opportunities within Prudential.

Prudential Financial, Inc. of the United States is not affiliated with Prudential plc. which is headquartered in the United Kingdom.

Prudential is a multinational financial services leader with operations in the United States, Asia, Europe, and Latin America. Leveraging its heritage of life insurance and asset management expertise, Prudential is focused on helping individual and institutional customers grow and protect their wealth. The company's well-known Rock symbol is an icon of strength, stability, expertise and innovation that has stood the test of time. Prudential's businesses offer a variety of products and services, including life insurance, annuities, retirement-related services, mutual funds, asset management, and real estate services, some of which may not be available in your area.