Customer Service Assistant

2 months ago

Reading, United Kingdom Blue Arrow Full time

Position: Customer Service Assistants
Establishment: Contract Catering
Location: Burghfield
Salary: £12 P/H
Type: Permanent mainly Monday to Friday with occasional weekends.
Hours: Hours primarily 07:00 -16:00, no bank holidays, closed over Christmas period
Must be a UK citizen holding a British birth certificate or Passport

Customer Service Assistant required to work front of house within a large B&I site in Burghfield. The site caters for up to 350 meals per day across a number of dining areas.

You will be responsible for ensuring that the dining room, server and coffee shops are set up and maintained to the highest standards of food service and hygiene. To serve all customers in a friendly and efficient manner.

You will be working for a market leader in the contact catering industry with fantastic opportunities for career development, training and progression.

Responsibilities…
To work in all areas of the operation to include front of house, plate wash and coffee shops on a rotational basis
To ensure that the counters and server area are clean and ready for each service with the correct utensils and condiments available
To ensure that the crockery, cutlery, glasses are clean and presented correctly
To provide an efficient, caring and friendly service to all customers and inform your team leader or duty manager of any issues or complaints that you may encounter
To be able to liaise with the Kitchen Brigade to ensure a constant replenishment of the food on offer
To be able to operate the tills and "up sell" items where appropriate - incentives are given for great performance on sales.

What's in it for you…?
20 days holiday - No bank holidays will be worked
Meals on duty
Uniform is provided
Straight shifts
Hourly rate of £12.00 per hour

Due to the location of the site being a driver is essential (There is a bus route from Basingstoke & Tadley)

Unfortunately, due to the large volume of applications we receive, we can only respond to applicants with relevant work experience.

Eligibility:
In line with the requirements of the Asylum & Immigration Act 1996, all applicants must either be eligible to live and work in the UK or must obtain permits to work in the UK prior to application. Documented evidence of eligibility will be required from candidates as part of the recruitment process.

Blue Arrow is proud to be a Disability Confident Employer and is committed to helping find great work opportunities for great people.

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