EPR Senior Application Analyst

Job summary

An exciting opportunity has arisen to join the Hive EPR team powered by Epic within our Outpatients module. As a Senior Application Analyst you will have a pivotal role in the configuration of theEPRsystem,so it works effectively for our staff and patients.

You will work closely with otherEPRmoduleteams in integrated areas to ensure consistency across the programme and a smooth end to end patient journey. You will take the lead on specific projects and work with colleagues to upgrade, test, fix and configure the system thoroughly to ensure that it is safe, usable, secure and robust and that it works as expected.

You will provide support to end-users using your application knowledge through regular meetings and through incident investigation and resolution.

Main duties of the job

As an EPR Senior Application Analyst, you'll design and configure EPR modules and adapt them to our working practices and standards. Your work will be a vital link between the new technology and our services and will ensure our transition to Hive is a success.

You'll work closely with our staff to analyse our current processes, then agree on clinical and operational standards and future workflows to be incorporated into Epic, the software that runs Hive. To make sure our systems meet operational and auditing requirements, you'll also collaborate with our Business Intelligence team.

As a central member of the project, you'll be required to lead on engagement with clinicians and other staff related to your module. But there are also opportunities to work with other EPR module teams across testing, security, user support and medical device integration. As part of your EPR training, you'll also receive recognised qualifications in an application module.

About us

MFT is one of the largest NHS Trust In England with a turnover of £ & is on a different scale than most other NHS Trusts. We're creating an exceptional integrated health & social care system for the 1 million patients who rely on our services every year.

Bringing together 10 hospitals & community services from across Manchester, Trafford & beyond, we champion collaborative working & transformation, encouraging our 28,000 workforce to pursue their most ambitious goals. We set standards that other Trusts seek to emulate so you'll benefit from a scale of opportunity that is nothing short of extraordinary.

We've also created a digitally enabled organisation to improve clinical quality, patient & staff experience, operational effectiveness & driving research, and innovation through the introduction of Hive; our Electronic Patient Record system which launched in September 2022.

We're proud to be a major academic Research Centre & Education provider, providing you with a robust infrastructure to encourage and facilitate high-quality research programmes. What's more, we're excited to be embarking on our Green Plan which sets out how MFT continues to play its part in making healthcare more MFT, we create and foster a culture of inclusion and belonging, provide equal opportunities for career development that are fair, open, and transparent, protecting your health and wellbeing and shaping the future of our organisation together.

Job description

Job responsibilities

MFTs Digital Team

Joining the digital service puts you at the heart of the Trusts digital enablement journey. The implementation of the Hive Electronic Patients Record (EPR), powered by EPIC, in September 2022, which was the biggest of its kind in the UK at that time, was the first step in realising the MFT vision of a Digital First organisation and significantly increases the Trusts capability to unleash the power of data, through its ability to capture high quality/volume acute clinical and non-clinical services data and to exploit this data to catalyse digital transformation and support improved patient care.

In parallel we have an ambitious digital strategy, which builds on Hive EPR as an engine for transformation for MFT, to deliver scalable, robust, and reliable digital infrastructure, applications, and services, to support other major programmes. This includes the delivery of the Single Hospital Service which was achieved when North Manchester General Hospital (NMGH) formally joined MFT in April 2021. As well as supporting national projects, including the New Hospitals Programme, with the redevelopment of the NMGH which is defining the digital approach to a new generation of hospitals. Further, we are developing our governance approach to ensure the Trust makes best safe use of advances such as Artificial Intelligence, Machine Learning, and Robotic Process Automation across all our services. This is an incredibly exciting time to join our digital team as we continue to address further expansion in the complexity and volume of technological demand.

The digital team has a pivotal role in supporting MFT to deliver clinically led, operationally delivered, digitally-enabled services. Our staff work across key functions including: strategy, governance and assurance, portfolio services including demand and delivery, information and patient services, and teams supporting our Hive EPR and all connected applications and other digital systems, technology architecture, infrastructure, and operational services. We are also supported by a diverse clinical informatics team, ensuring our digital solutions are safe, efficient and patient focused. The clinical informatics team is made up consultants across the organisation and a dedicated Digital Nursing, Midwifery and Allied Health Professional Team, who work closely with the Chief Medical Informatics Officers.

As a member of the digital team you will directly support the organisation to deliver and improve clinical quality, patient and staff experience, operational effectiveness, and research. Were proud of the positive impact we make every day to the lives of our colleagues and our patients and were excited to offer you the opportunity to join our team.

Required skills and experience

Were looking for candidates with clinical or operational experience in the NHS. Youll be a talented communicator who can make complex issues easy to understand you might also have experience in analysing business and technical requirements or even training in Epic software, but whats essential is strong IT skills, an eye for detail and a sense of strategy.

Youll also need a degree (or equivalent) in a relevant subject. A project management or relevant postgraduate qualification is preferred, but not essential.

To find out more about the key responsibilities and the specific skills and experience youll need, take a look at the Job Description & Person Specification attachments under the Supporting Documents heading. So that youre even more equipped to make an informed decision to apply to us, youll need to take time to read the Candidate Essentials Guidethat sits with the Job Description and Person Specification. This document provides you with details about the Trust, our benefits and outlines how we care for you as you care for others. Most importantly, it also contains critical information youll need to be aware of before you submit an application form.

Diversity Matters

MFT is committed to promoting equality of opportunity, celebrating and valuing diversity and eliminating any form of unlawful discrimination across our workforce, ensuring our people are truly representative of the communities we serve. All individuals regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex and sexual orientation are encouraged to apply for this post. As an inclusive employer, we are here to support you. If you have any special requirements to help you with your application, email our team .

Were looking forward to hearing from you

Person Specification

Qualifications

Essential

Degree level or equivalent experience (relevant to the role)

Desirable

oOn-going evidence of personal development oQualification in Project Management Postgraduate or Masters qualification in relevant area or equivalent experience within a Clinical Systems oClinical Qualification

Knowledge

Essential

oKnowledge of clinical, administrative and/and operational workflows and processes within a hospital environment oKnowledge of all Microsoft Office packages especially Excel

Desirable

oKnowledge of Lean & 6 sigma analysis techniques oKnowledge of HealthCare systems, oKnowledge of Data Protection Act, GDPR & Information Governance oPrevious/current clinical / operational NHS experience and understanding of the NHS oKnowledge of Data Protection Act, GDPR & Information Governance

Training and Experience

Essential

o Evidenced experience of communicating complex issues to a range of people.

Desirable

oEpic or other clinical system accreditation or equivalent experience. oExperience with business and technical requirements analysis, documentation and methodology development

Skills and Abilities

Essential

oGood organisational and planning skills oGood presentation skills oAbility to engage with and successfully convey highly complex information and concepts to audiences at all levels in the organisation oStructured, diagnostic/Analytical approach to finding solutions to complex issues. oAbility to listen and interpret users' needs and to inspire confidence

Desirable

oExperience of training staff

Attributes

Essential

oAble to prioritise tasks, work on own initiative and manage own workload oSelf-motivated and able to take responsibility for decisions oBe enthusiastic, responsive to new demands, willing to learn new skills and welcome change oTeam player oProven ability to work under significant pressure with competing priorities oA patient-& customer-centred approach

Others

Essential

oAbility to travel to all sites within the MFT Trust, other reference sites and off-site training venues which might be overseas. oProvide support to end-users through regular meetings and byparticipating in a 24/7 and/or on call rotaduring Go-live or system upgrades as may be necessary

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