National Account Manager

4 weeks ago

Maidenhead, United Kingdom JACOBS DOUWE EGBERTS Full time
Job Description

This National Account Manager role will be responsible for managing the relationship with various Convenience and Wholesale customers (including Unitas, Country Range Group and our Office Supplies accounts), developing our commercial relationship to support future growth opportunity. This is a broad National Account Manager position with a diverse range of responsibilities. Taking ownership of customer relationships, the National Account Manager will balance external customer requirements with the support of a cross functional selling team including category, shopper marketing and supply chain. With regular exposure to leadership teams within the UK and across Europe the national account manager will be fully responsible for the account management life cycle.

  • The delivery of customer AOP P&L; encompassing agreed volume, NSV, GP & GP% measures 
  • The pricing, promotion, negotiating and account planning on the customer account
  • Developing Customer Relationships both nationally and locally, bringing the customer strategy into JDE
  • Understanding of Category, Market, Customer and Consumer dynamics
  • Negotiation of NPD listings & distribution extensions for existing products
  • Promotional Evaluation
  • Leadership of Internal Business Planning & Stakeholder Management
  • Leveraging internal resource to deliver results effective

Qualifications

  • Proven UK Account Executive & or Management experience in a retail FMCG brand environment
  • Experience of dealing with customers within the Wholesale sector
  • Strong organisational skills with the ability to work with others to deliver a specific customer strategy
  • Ability to demonstrate NSV growth achievement and a strong ability/restlessness to seek out further growth
  • The nature of this role requires strategic capability, strong internal networks and cross-functional relationship building skills
  • Ability to deal with ambiguity, lack of data and at ease with difficult and demanding customer conversations
  • Degree educated (or equivalent)


Additional Information

#li-hybrid

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