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Service Coordinator
4 months ago
Service Coordinator
Salary: Competitive plus an annual performance bonus and Veolia benefits
Hours: 40 hours per week, Monday to Friday
Location: Veolia Newhaven, BN9 0HE
When you see the world as we do, you see the chance to help the world take better care of its resources, and help it become a better place for everyone. It's why we're looking for someone who's just as committed as we are, to push for genuine change and bring our ambition of Ecological Transformation to life.
We know that everyone here at Veolia can help us work alongside our communities, look after the environment, and contribute to our inclusive culture.
What we can offer you;
- 25 days of annual leave
- Annual performance bonus
- Access to our company pension scheme
- Discounts on everything from groceries to well known retailers
- Access to a range of resources to support your physical, mental and financial health; so you can lean on us whenever you need to
- One paid days leave every year to volunteer and support your community
- Ongoing training and development opportunities, allowing you to reach your full potential
What you'll be doing;
- Report directly to the Operations Manager and be responsible for day to day management of the service delivery, including the dynamic allocation of work to vehicles/routes.
- Proactively communicate with customers, and key stakeholders providing status updates and maintaining contact with drivers throughout the day.
- Complete driver debriefs within the allocated time and report any necessary action or updates as required.
- Support drivers daily with issues identified on the rounds which may include reporting all safety concerns or container damage via close call reporting and encouraging 'stop the job' if it is deemed unsafe to continue in line with company operating procedures and processes.
- Maintain a "zero harm" safety culture within depots.
- Ensure operational efficiencies.
What we're looking for;
- Strong communication skills.
- Good planning and organisational skills.
- Excellent customer service.
What's next?
Apply today, so we can make a difference for generations to come.
We're proud to be listed in The Sunday Times Best Places to Work 2024, being named as a Top 10 Very Big Organisation to work for two years in a row This accolade further demonstrates our commitment to our people and our actions in creating an environment where everyone can be their true selves and enjoy working at Veolia
We want to ensure that you feel supported throughout the application process and provide reasonable adjustments where necessary and requested. If you require any reasonable adjustments as part of your application and interview process please do not hesitate to let us know.
We know how important it is to be fully committed to building and maintaining a diverse and inclusive place to work for every one of our colleagues. We are committed to ensuring that all job applicants and members of staff are treated equally, without discrimination because of sex, gender, sexual orientation, marital or civil partner status, pregnancy or maternity, gender reassignment, race, nationality, ethnic or national origin, religion or belief, disability or age.
We therefore welcome and encourage all candidates who meet the minimum requirements to apply.
