Administrative Director, Information Systems

General Description of Position Under the general direction and supervision of the Chief Information Officer, this individual will lead and have responsibility for the Information Systems team and be a key member of the College’s IT Leadership team. The position will be responsible for the College’s portfolio of Ellucian Colleague ERP System and related applications, web portal, and web development and support of the College’s reporting and data needs. Works closely with college entities on project planning, prioritization, implementation, and ongoing support of IT initiatives. The individual participates in technical research and development to enable continuing innovation within the enterprise. This is a full-time regular position.

Southeast Community College offers competitive compensation and a robust benefits package, including, but not limited to medical/dental insurance, 403(b) retirement with College matching contribution, vision insurance, flexible spending account, and tuition reimbursement. Southeast Community College also offers extensive leave plans. In addition, Southeast Community College makes available to all full-time employees the use of “Ben Dollars” (cash-in-lieu potential for certain coverage levels) to cover medical and dental premiums.

ESSENTIAL FUNCTIONS

Responsible for managing, maintaining, and expanding the College’s Ellucian
Colleague ERP Systems and related applications, including but not limited to Colleague, SharePoint Web Portal, Ellucian Experience, CRM Recruit, CRM Advise, Self Service, Informer, ZogoTech data warehouse, eTranscripts, People Admin, and other related systems. Supervises and evaluates all full-time and/or part-time staff in the Information Systems team in day-to-day operations. Develops plans for the professional development of the staff to ensure they stay knowledgeable in their respective fields and conduct recruitment, selection, and hiring of employees under their supervision. Responsible for web development and portal development to support the needs of the college. Responsible for the proper setup, use, and security of the integration of the Colleague API and Ethos Responsible for user access and privileges to Colleague and other Information Systems. Responsible for providing technical support for Institutional Research, Students Services, and Public Information offices Provides project management for new software initiatives. Maintains an inventory of and ensures compliance with software licensing for respective areas. Manage the Software Maintenance/Support Renewal process. Management of annual operating budgets, purchasing processes and active participation in setting budgetary priorities for upcoming years. Participates in IT Strategic Planning. Provide support for Canvas LMS, educational technologies, and instructional design staff as needed. Maintains a positive and engaging organizational environment by encouraging input, reflective and transparent communication, and compassion and respect toward the views and ideas of others. Supports and strives to achieve the IT Department and the College’s strategic direction on a daily basis. Effectively use valid and reliable data in decision-making, planning, and communication. Promote/Support Diversity, Inclusion, Equity, and AccessWork toward creating a welcoming, inclusive, equitable, and productive work and learning environment, where all students, faculty members, and college employees are valued and may contribute to their full potential, regardless of their differences.Make concerted efforts to implement accessible and inclusive practices and processes aimed at creating a diverse and equitable learning and work environment.Commit to fostering and maintaining a safe environment of respect and inclusion for students, employees, and members of the community, and promote and support the College’s policies and programming related to access, fair employment, EEO, equity, inclusion, and diversity.

MARGINAL FUNCTIONS

Represents the IT Department to external and internal groups and committees. Value and take advantage of professional growth opportunities and activities that keep the employees technically current regarding job responsibilities. Provide presentations, updates and training to IT’s constituents as needed. Perform other duties as assigned by the Chief Information Officer and the Vice President for Technology. May be required to perform associated duties, functions, or assignments in other divisions/programs/areas as required. Perform other College functions and duties as assigned. Must be able to work varied days, hours, shifts, locations, and campuses as required. Work schedules (hours/days/work location) are scheduled by Southeast Community College based on the needs of the College. Work hours, shifts, days, and work locations may vary depending on the needs of Southeast Community College and are subject to modification. Emergency or scheduled special activities may require hours outside of the regular workweek. 

REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES

Knowledge of Ellucian Colleague or similar student information systems. Knowledge of Web Development technologies and languages. Knowledge of Microsoft SQL Server Database Systems. Demonstrated ability to provide strong customer service skills and communicate with all levels of staff from advanced technical staff to administrative and support staff. Ability to communicate effectively both in writing, in person, and on the phone. Ability to use basic computer skills. The individual must possess the above skills and abilities or be able to explain and demonstrate that the individual can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of skills and abilities.

SCHEDULE

Normal working hours for this position are scheduled between 7:00a.m. and 5:00p.m., Monday through Friday requiring a minimum of a 40 hour work week. Special projects and assignments and troubleshooting may require evening and weekend work as needed. This is a full time regular position based on a 260 day work calendar. Minimum Qualifications Associate’s Degree in a related field* Four (4) years of progressive experience within a large-scale information technology organization. Demonstrated knowledge of any or all of the following: Database Systems, Programming, Ellucian Colleague, and related applications. *related fields include Information Technology and Information Systems, Computer Science, Information Science, Computer Animation, Software Engineering, Computer Engineering, Cybersecurity, Computer Programming, Data Analytics, Data Science, Computer Networking, Business, Mathematics, Public Administration, Higher Education Administration, or similar fields. Desired Qualifications Bachelor’s Degree in a related field* Progressive experience within a large-scale information technology organization. IT management experience including staff supervision and budgetary responsibility. *related fields include Information Technology and Information Systems, Computer Science, Information Science, Computer Animation, Software Engineering, Computer Engineering, Cybersecurity, Computer Programming, Data Analytics, Data Science, Computer Networking, Business, Mathematics, Public Administration, Higher Education Administration, or similar fields.

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