![University Hospitals Dorset NHS Foundation Trust](https://media.trabajo.org/img/noimg.jpg)
Main Reception Supervisor
7 days ago
Job summary
We have an exciting opportunity for a main reception supervisor to join #TeamUHD, overseeing the provision of an effective, customer focussed administrative service for the main receptions at Poole and Royal Bournemouth Hospitals.
We're looking for someone with excellent communication skills, who is approachable and able to interact with a variety of people, while also having good IT skills to access and enter data onto a variety of systems.
You'll supervise the existing receptionists across both sites, including the rota, training and managing any issues that may occur. Working closely with the admin manager, you'll be willing to work at our Bournemouth site and able to work flexibly with colleagues to cover any gaps that may arise.
What we can offer you in return:
Enhanced annual leave starting at 35 days (including bank holidays) Flexible working, including full-time, part-time and hybrid Enrolment into our generous NHS pension scheme NHS discounts at thousands of retailers Training and development opportunities Working with a friendly, inclusive teamBase Location: Poole Hospital
Interview Date: TBC
Main duties of the job
To understand the role in more detail please read the full job description and person specification documents that are attached to this advert.
About us
Our values define who we are as #TeamUHD. They underpin everything we do now and in the future. They define how we treat our patients, visitors, and each other, our valued team mates and colleagues.
UHD are investing in services across the Trust, with many being transformed and developed following merger and the New Hospital Programme.
In some cases this means that a services may move site this year or next, either temporarily or long term. Recruiting Managers interviewing for this role will be happy to answer any specific questions that you have at interview.
Job description
Job responsibilities
To understand the role in more detail please read the full job description and person specification documents that are attached to this advert.
Person Specification
Qualifications
Essential
Vocational Level 3 or equivalent knowledge/experience Numeracy and literacy skills Customer service training or experience
Desirable
Willingness to undertake further training when required
Skills
Essential
Clear understanding of confidentiality / GDPR High level of understanding of IT packages Excellent verbal and written communication skills Ability to deal with staff at all levels within the Trust and Multi-disciplinary teams
Desirable
Confident telephone manner
Experience
Essential
Previous experience of a busy customer based environment Experience of rostering and supervising a team
Knowledge
Essential
Knowledge of Microsoft Office Knowledge of administration and clerical systems/procedures-
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