Customer Service Assistant/ Supervisor

7 months ago

Poole, United Kingdom Admiral Slots - Luxury Leisure Full time

Job Role: Customer Service Assistant/Supervisor

Hours per week: 35 (5x shifts)

Hourly rate: £11.50 - £12.00

Shift pattern (if applicable): Morning (7:30am - 3:30pm) and Evening (3pm - 11pm). You must be fully flexible from Monday - Sunday to work a minimum of 5 shifts per week.

If working between the hours of 11pm and 6am, you will receive an additional £1.50 per hour between those times.

Hit the Jackpot on an exciting new career with Admiral
- Would you like to join Admiral, the _**market-leading company**_ _in the adult gaming industry across the UK and beyond?_

Here at Admiral we are a large scale organisation, with our main business being adult gaming centres, including slot machines. Within a number of these venues we also have our tanning company, Kwik Tan, providing a range of sunbed options for customers up and down the country. We also have family friendly entertainment centres located at coastal areas across the UK.

As an **ever expanding** business, we pride ourselves in offering outstanding services for both customers and business partners, as we are also a leading provider of arcade and slot entertainment via our parent company, the esteemed Novomatic.

Our Customer Service Assistant/Supervisor roles hold primarily customer service duties. However, in the absence of management or supervisors on shift, you might be asked to step up and carry out supervisory duties until they return. You could be opening or closing a venue or access point, as well as supervising staff on shift in management or supervisor absence. Although all of our roles have cash handling elements to them, you may also be required to carry and distribute change from the master float to staff members.

As previously mentioned, your role will predominantly be a customer service one. By delivering excellent customer service, you will play an integral role in day to day running of our venue. Once you have completed your training, You could be:

- Promoting our excellent offers, promotions and events.
- Providing refreshments and snacks to our customers.
- Recommending games and alternative machines to our customers, using your product knowledge gained through our training programme.
- As a coin based business, handling cash is a big part of our teams daily duties, therefore you will be expected to provide customers with change.

With us operating within the gambling industry, there is an element of ID checking, as we operate a challenge 25 policy across all of our venues, as well as complying with and following strict gambling legislation.
- Who are we looking for?_

Firstly, as a company in the gambling industry, we need all staff and applicants to be **18 or above**.
- So, what’s in it for you?_
- Job Security due to our ever expanding business
- We pay above the National Living Wage regardless of age
- Overtime available.
- The opportunity to earn bonuses and recognition for going the extra mile.
- Enhanced Maternity and Paternity packages.
- Employee Development Programme available.
- Employee Assistance Programme. - Access to a confidential 24hr Health Assured helpline
- Life Assurance - 3 x annual salary
- HAPI App discounts - retail, travel, cinema etc.
- Annual Shoe Allowance
- Discount on Tanning, Lotions and Gym Membership
- Access to a generous refer a friend programme
- What happens now?_

Please view our Recruitment Data Privacy Notice which is on our Company website.

OPS3CSA

**Job Types**: Full-time, Permanent

Pay: £11.50-£12.00 per hour

Expected hours: 35 per week

**Benefits**:

- Company pension
- Enhanced maternity leave
- Enhanced paternity leave
- Health & wellbeing programme
- Life insurance
- Referral programme
- Store discount

Schedule:

- 8 hour shift
- Weekend availability

Supplemental pay types:

- Bonus scheme
- Performance bonus

Ability to commute/relocate:

- Poole, BH12 1AN: reliably commute or plan to relocate before starting work (preferred)

Application question(s):

- Due to Licensing Laws, we require all members of staff to be aged 18 and over. Are you over the age of 18?
- If successful, you will be required to complete a DBS check. Are you comfortable doing this?

Work Location: In person

  • Customer Service Assistant/ Supervisor

    7 months ago

    Poole, United Kingdom Admiral Slots - Luxury Leisure Full time

    Job Role: Customer Service Assistant/ Supervisor Hours per week: 35 (5x shifts) Hourly rate: £11.70 - £12.20 Shift pattern (if applicable): Morning (7:30am - 3:30pm) and Evening (3pm - 11pm) You must be fully flexible from Monday - Sunday to work a minimum of 5 shifts per week. If working between the hours of 11pm and 6am, you will receive an...

  • Customer Service Supervisor

    2 weeks ago

    Poole, Poole, United Kingdom Screwfix Full time

    Screwfix is a leading UK-based home improvement retailer, and we're seeking an experienced Customer Service Supervisor to join our team in Poole - Creekmoor. The successful candidate will be responsible for delivering exceptional customer service, managing the store's customer queries, and driving sales growth. Key Responsibilities:Provide exceptional...

  • Customer Service Assistant

    7 months ago

    Poole, United Kingdom Asda Express Full time

    **Role**:Customer Service Assistant - Nights **Location**:Poole, BH14 0BB **Hours**:Part-Time Hours Available **Hourly Rate**: Upto £11.00 **Bonus Scheme**:Quarterly Bonus Incentive! **Company**:Asda Express **We have a Customer Service opportunity available covering Night Shifts from 22.00pm - 06.00am. The rate of pay is £10.50 per hour (50p+ for...

  • Customer Service Assistant

    7 months ago

    Poole, United Kingdom Asda Express Full time

    **Role**:Customer Service Assistant **Location**:Poole, BH12 3JN **Hours**:Part-Time Hours Available / Permanent **Hourly Rate**:£11.44 **Bonus Scheme**:Quarterly Bonus Incentive! **Company**: Asda Express We are looking for friendly and dedicated Sales Assistant who can provide outstanding customer service to join our welcoming Retail Forecourt...

  • Customer Service Assistant

    5 days ago

    Poole, United Kingdom Appcastenterprise Full time

    **Customer Service Assistant** - 5 out of 7 days - 1 in 3 or 4 weekends - Latest finish is 7pm - Free staff meal We"re looking for a Customer Service Assistant who will be the face of our business, delivering exceptional customer service for ESS at one of our many sites where we provide catering and cleaning services to the military and Ministry of Defence....

  • Customer Service Assistant

    6 months ago

    Poole, United Kingdom ASDA EXPRESS Full time

    **Role**:Customer Service Assistant **Location**:Poole, BH12 3JN **Hours**:Part-Time Available / Permanent **Hourly Rate**:Up to£10.50 **Bonus Scheme**:Quarterly Bonus Incentive! **Company**: Asda Express We are looking for friendly and dedicated Sales Assistant who can provide outstanding customer service to join our welcoming Retail Forecourt store!...

  • Guest Service Supervisor

    4 days ago

    Poole, United Kingdom Holiday Inn Express Hotel, Poole Full time

    An excellent opportunity has arisen for a Nights Guest Services Supervisor at our HolidayInn Express Hotel in Poole. You will have the opportunity to join a developing employer who has the passion and drive to deliver first class service and a quality employee experience. The moment a guest steps into one of our hotels, they walk into a genuinely memorable...

  • Customer Service Assistant

    6 months ago

    Poole, United Kingdom Compass Group Full time

    **Customer Services Assistant - Hamworthy Barracks** - £10.70 per hour - 16 hours per week We're looking for a Customer Service Assistant who will be the face of our business, delivering exceptional customer service for ESS at one of our many sites where we provide catering and cleaning services to the military and Ministry of Defence. You'll join a team...

  • Customer Service Assistant

    7 months ago

    Poole, United Kingdom Compass Group Full time

    **Customer Services Assistant - Hamworthy Barracks** - £10.70 per hour - 35 hours per week We're looking for a Customer Service Assistant who will be the face of our business, delivering exceptional customer service for ESS at one of our many sites where we provide catering and cleaning services to the military and Ministry of Defence. You'll join a team...

  • Customer Services Assistant

    7 months ago

    Poole, United Kingdom Compass Group Full time

    **Customer Services Assistant - Hamworthy Barracks** - £10.70 per hour - 0 hour position We're looking for a Customer Service Assistant who will be the face of our business, delivering exceptional customer service for ESS at one of our many sites where we provide catering and cleaning services to the military and Ministry of Defence. You'll join a team...

  • Customer Service Assistant

    7 months ago

    Poole, United Kingdom Compass Group Full time

    **Customer Services Assistant - Hamworthy Barracks** - £10.70 per hour - 15 hours per week We're looking for a Customer Service Assistant who will be the face of our business, delivering exceptional customer service for ESS at one of our many sites where we provide catering and cleaning services to the military and Ministry of Defence. You'll join a team...

  • Customer Service Assistant

    7 months ago

    Poole, United Kingdom ESS Full time

    **What you'll be doing**: We're looking for a Customer Service Assistant who will be the face of our business, delivering exceptional customer service for ESS at one of our many sites where we provide catering and cleaning services to the military and Ministry of Defence. You'll join a team that takes a real pride in what they do, takes pride in their food...

  • Customer Services Assistant

    7 months ago

    Poole, United Kingdom ESS Full time

    **What you'll be doing**: We're looking for a Customer Service Assistant who will be the face of our business, delivering exceptional customer service for ESS at one of our many sites where we provide catering and cleaning services to the military and Ministry of Defence. You'll join a team that takes a real pride in what they do, takes pride in their food...

  • Customer Services Assistant

    7 months ago

    Poole, United Kingdom ESS Full time

    **What you'll be doing**: We're looking for a Customer Service Assistant who will be the face of our business, delivering exceptional customer service for ESS at one of our many sites where we provide catering and cleaning services to the military and Ministry of Defence. You'll join a team that takes a real pride in what they do, takes pride in their food...

  • Customer Services Assistant

    7 months ago

    Poole, United Kingdom Compass Group Full time

    We're looking for a Customer Service Assistant who will be the face of our business, delivering exceptional customer service for ESS at one of our many sites where we provide catering and cleaning services to the military and Ministry of Defence. You'll join a team that takes a real pride in what they do, takes pride in their food and most of all, join a...

  • Leadership Roles in Customer Service

    2 weeks ago

    Poole, Poole, United Kingdom My Four Wheels Full time

    Customer Service Leadership Roles AvailableWe are seeking experienced professionals to join our team as Driving Instructors, providing exceptional customer service and leadership to our learners.As a Driving Instructor, you will be responsible for delivering high-quality lessons and mentoring our learners to achieve their goals.We offer a comprehensive...

  • Customer Services Assistant

    7 months ago

    Poole, United Kingdom Compass Group Full time

    **What you'll be doing**: We're looking for a Customer Service Assistant who will be the face of our business, delivering exceptional customer service for ESS at one of our many sites where we provide catering and cleaning services to the military and Ministry of Defence. You'll join a team that takes a real pride in what they do, takes pride in their food...

  • Customer Service Assistant

    5 days ago

    Poole, United Kingdom Tate Full time

    Tate are currently supporting our Poole based client who are seeking a Customer Service Assistant to join their successful and growing business. Delivering outstanding customer service, the role involves - Responding to product based queries - Liaising with internal departments including the warehouse and finance teams - Sales order processing - Excellent...

  • Supervisor

    3 weeks ago

    Poole, United Kingdom CV-Library Full time

    Supervisor | Poole | Fashion Retail | Salary up to £24,000 + Benefits Zachary Daniels Retail Recruitment are currently recruiting for a Supervisor for a popular and high volume store in Poole ! Our client is a high street fashion store, that are rapidly expanding and continue to open new stores year on year! As a Supervisor, you will be at the...

  • Supervisor

    2 weeks ago

    Poole, United Kingdom Zachary Daniels Recruitment Full time

    Supervisor | Poole | Fashion Retail | Salary up to £24,000 + Benefits Zachary Daniels Retail Recruitment are currently recruiting for a Supervisor for a popular and high volume store in Poole ! Our client is a high street fashion store, that are rapidly expanding and continue to open new stores year on year! As a Supervisor, you will be at the forefront...