Care Administration

Found in: Talent UK C2 - 2 weeks ago

London, United Kingdom Noah’s Ark Children’s Hospice Full time

Job summary

Noah’s Ark have been on a major upward trajectory in recent years, with more children being supported and more major hospitals being partnered with. We’ve transformed from being an enthusiastic start-up delivering care in the community, to delivering major impact both in the community and at our stunning state-of-the-art hospice building, The Ark, set on a acre nature reserve. It’s a place of laughter and real connection, with an atmosphere that’s both supportive and inclusive and our culture is fast paced and innovative.

Main duties of the job

With the number of referrals to Noah’s Ark increasing, and the services we offer continually growing, we are in the exciting position of expanding our Care Administration Team. The successful candidate will work closely within the Care team (clinical and holistic) to provide professional and effective support by providing administrative, database, reporting and logistical support.

About us

Designed by families, for families, The Ark was opened in September 2019 by the Mayor of London. The grounds offer wheelchair accessible outdoor experiences, including a Woodland Walk through a 7-acre nature reserve, a hydrotherapy pool and overnight suites for families to be close to their loved ones.

At The Ark we are able to provide Specialist Care and Nursing for babies, children and young people, supporting their full clinical, emotional, social and practical needs. We have created a space where children who are seriously unwell are accepted as they are, safe to play, explore, express themselves and build confidence.

Rated as ‘Outstanding’ by the Care Quality Commission, the charity has had a sustained period of growth over the last two years and we are looking for high quality employees to come and be a part of that success. Our expert staff and trained volunteers provide clinical, emotional and practical support for families across North and Central London and Herts Valley. We carefully adapt our support for every child and offer it wherever it is required - whether in their home, their community or at our state-of-the-art children’s hospice building, The Ark, in Barnet.

We are dedicated to providing quality services and equal opportunities for all and guarantee interviews for all disabled candidates who meet the minimum criteria of the role.

Job description

Job responsibilities

Noah’s Ark have been on a major upward trajectory in recent years, with more children being supported and more major hospitals being partnered with. We’ve transformed from being an enthusiastic start-up delivering care in the community, to delivering major impact both in the community and at our stunning state-of-the-art hospice building, The Ark, set on a acre nature reserve. It’s a place of laughter and real connection, with an atmosphere that’s both supportive and inclusive and our culture is fast paced and innovative.

With the number of referrals to Noah’s Ark increasing, and the services we offer continually growing, we are in the exciting position of expanding our Care Administration Team. The successful candidate will work closely within the Care team (clinical and holistic) to provide professional and effective support by providing administrative, database, reporting and logistical support.

ABOUT YOU

We are looking for an enthusiastic and flexible administrator to join our small Care Administration team, playing a key supportive role in the Care team by providing effective and wide ranging administrative tasks and reporting & data services.

The ideal candidate will be a dedicated, organised and reliable individual with at least intermediate proficiency in using Microsoft Excel and experience of using databases due to the involved data and reporting element of this role. You will show determination to succeed and have a solutions-focused outlook. You will be passionate about information management, producing accurate and insightful reports for internal and external stakeholders. You will have a keen eye for detail, able to juggle tasks, communicate clearly, with a desire to make a positive difference to the charity.

The postholder will provide comprehensive and confidential administrative support, contributing to the efficient and effective operation of the Care Team (clinical and holistic). You will have a flexible, proactive and adaptable approach to the requirements of this role and to developing administrative and reporting needs as the services expand.

CLOSING DATE - 25TH APRIL

Interviews to take place on Wednesday 1st May 2024

Kindly see attached job description for more information about this opportunity.

Note: Previous applicants need not apply - Interviews will take place on the week commencing 29th April 

In addition, an  enhanced DBS disclosure with Child Barring  will be required for this post. Our recruitment checks, induction, ongoing support and supervision, reflect our commitment to safeguarding the families we support.

Noahs Ark Children's Hospice is a Disabilty Confident employer 

Part of our commitment is to interview all applicants with a disability who meet the minimum criteria for a job vacancy, and consider them based on their abilities.

Our Diversity Council is working hard to construct positive changes within our organisation, and we particularly welcome applications from groups who are currently under-represented in our staff.

We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, we kindly advise you to submit your application as early as possible.

Person Specification

QUALIFICATIONS

Essential

Educated to GCSE level (grade C or above) or equivalent qualifications, including English and Mathematics (PEC)

Desirable

Educated to degree level, or equivalent demonstrable experience or a relevant qualification (A)

SKILLS /KNOWLEDGE / EXPERIENCE

Essential

Administrative office experience with evidence of having supported a team (A) Experience of using client and/or information databases. (A) Intermediate level experience of using Microsoft Excel. (A & T) Experience of working with Microsoft Office applications including Outlook and MS Word, (A) Strong organisational and time management skills and the ability to work under pressure, juggle workload/multi-task, set priorities and meet deadlines (A & I) Excellent oral and written communication skills, with the ability to communicate effectively and sympathetically (A & I) Exceptional attention to detail with the ability to actively seek and find solutions to problems A, I, T)

Desirable

Experience of using a patient / clinical database (A) Experience of working in a palliative care service (A) Experience of minute taking (A)

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