Care Home Administrative Assistant

3 weeks ago

London, United Kingdom Priscilla Wakefield House Full time

The Home Administrator is the ‘face’ of our home. The first point of contact for families, residents and professionals, the Administrator works alongside the Registered Manager to ensure that all functions of the Home run smoothly. You will be responsible for aspects as administration of the Home, including financial administration, accounts, resident admissions and discharges, record keeping and HR.

**About the role**

The Care Home Administrator is responsible for providing the home with Payroll & Human Resources Administration, Accounts Receivable/payable Administration, control of Resident Monies/Information Monitoring/Process and Systems.

The Care Home Administrator reports to the Home Manager and to the Head of Finance and remit will include timely completion of all HR associated documentation, DBS checks, written references, inputting new starter details on to our time and attendance system - Maxtime.

You will be responsible for documentation for payroll (i.e. pay rises, additional pay requests etc.) to be completed and sent to payroll each month and meet payroll close deadline. The Care Home Administrator is responsible for Resident Billing and accounting support to include inputting any additional billing and telephone charges, maintaining changes in resident accommodation rates, chasing resident debt, ensuring the risk of bad debt is reduced and payment is collected within our agreed terms with the resident/residents payer within time frame specified.

The Care Home Administrator will attend family meetings when requested by the Home Manager and provide any supporting paperwork needed (e.g. Invoices, statements, resident letters etc.) and distribute invoices received at the home to the relevant department manager for coding and approval, collate and forward to Support Office for payment within defined deadlines.

The Care Home Administrator will check and update administration declining balance and forward all departments declining balances to Support Office in a timely manner for the month end close process. You will be responsible for petty cash and placing purchase orders with approved suppliers, sending payment/refund requests to Support Office with supporting and signed off paperwork, posting resident cheque receipts to Support Office for Banking and ensuring no delays in receiving payments.

**About you**
- Good experience of HR administration and Bookkeeping are a must. In addition, you’ll need to bring experience of handling cash and credit control in a customer or accounts environment.
- Experience of working to deadlines, working alone and as part of a team
- Demonstration of effective interpersonal skills and working with others
- Self-motivated individual that shows initiative
- Experience in data, numbers and reporting detail
- Demonstration of problem solving, decision making and resolution skills
- Effectively manage multiple priorities

**What we will give you**

We believe that happier employees provide a better level of patient care and delivery in their role. You'll receive regular training and supervision, along with development opportunities across the business.

We continue to reward our staff with competitive salaries and other employee benefits including 28 days annual leave and a pension scheme.

**About us**

Priscilla Wakefield House is a stunning yet comfortable purpose-built nursing-home in North London. We specialise in providing a caring and compassionate environment for people living with dementia.

We understand that choosing a nursing home for a loved one living with dementia is not an easy decision. Priscilla Wakefield House has been designed to offer a safe and comfortable home from home, with bedrooms, entertainment, meals and care plans all specifically tailored to the needs of every individual.

**Salary**: _Negotiable depending on experience_

Closing date: 30th September 2019

**Salary**: £10.42-£10.43 per hour

**Benefits**:

- Flexitime

Schedule:

- Flexitime
- Monday to Friday
- Weekend availability

**Experience**:

- Administrative: 2 years (preferred)

Work Location: In person

Application deadline: 26/11/2023
Reference ID: PWHAA1
Expected start date: 04/12/2023

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