Accounts Support

1 month ago


York, United Kingdom Tersus Consultancy Full time

Salary: Up to £26000 per annum, dependent on experience and location, with a 37.5/40-hour workweek and overtime opportunities.  We offer the chance to progress in your role

About Us:

Tersus Consultancy, the largest asbestos consultancy in the UK, are securing numerous exciting projects nationally, this means we need a detail oriented account support to assist our account managers in their busy role.

What will you be doing?

·        Dive into the action by helping our Account Managers maintain customer accounts, ensuring smooth sailing for our clients

·        Handle client communications, responding promptly and professionally to inquiries

·        Work closely with internal teams to tackle customer requests and troubleshoot any issues that arise, ensuring our clients receive top-notch service every time

·        Maintain meticulous records of client interactions and transactions, ensuring nothing slips through the cracks

·        Assist in the creation of reports and presentations for client meetings

·        Collaborate with our sales team to spot potential areas for account growth, ensuring our clients are always getting the best we have to offer

 

 

Requirements

What do you need?

·        Previous experience in an administrative or customer support role

·        Communication and interpersonal skills are essential

·        Proficiency in the Microsoft Office Suite (Word, Excel, Outlook)

·        Exceptional organisational and time-management skills are key to staying on top of tasks

·        Ability to multitask and prioritise tasks effectively in a fast-paced environment

·        Experience with CRM software (e.g., Salesforce) would be a fantastic addition to your skill set

Benefits

Benefits

·        23 days of annual leave plus bank holidays – increasing to 25 with length of service.

·        10 extra paid days leave for Reservists and Cadet Force Adult Volunteers to attend their annual training.

·        Life Insurance offered after 6-month service

·        Enhanced Sickness, Bereavement, Maternity and Paternity pay.

·        Employee Assistance Programme for all personal concerns, finance, home etc

·        Up to 5 paid counselling sessions. 

·        Pension salary sacrifice scheme resulting in National Insurance savings.

·        Annual pay reviews 

·        Accredited mental health first aiders available for confidential help and support.

·        Access to our benefits platform for discounts on shopping, financial wellbeing advice, gym memberships, tech benefits, cycle to work and many more 

·        Free Mortgage Advice 

·        Referral bonus payments of £2000 for every successful asbestos surveyor*

·        Length of Service awards at key milestones starting at 5 years.

·        Lots of progression and development opportunities. 

 

Apply now to be part of our exciting journey at Tersus Consultancy. 


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