Accounts Support
1 month ago
Salary: Up to £26000 per annum, dependent on experience and location, with a 37.5/40-hour workweek and overtime opportunities. We offer the chance to progress in your role
About Us:
Tersus Consultancy, the largest asbestos consultancy in the UK, are securing numerous exciting projects nationally, this means we need a detail oriented account support to assist our account managers in their busy role.
What will you be doing?
· Dive into the action by helping our Account Managers maintain customer accounts, ensuring smooth sailing for our clients
· Handle client communications, responding promptly and professionally to inquiries
· Work closely with internal teams to tackle customer requests and troubleshoot any issues that arise, ensuring our clients receive top-notch service every time
· Maintain meticulous records of client interactions and transactions, ensuring nothing slips through the cracks
· Assist in the creation of reports and presentations for client meetings
· Collaborate with our sales team to spot potential areas for account growth, ensuring our clients are always getting the best we have to offer
Requirements
What do you need?
· Previous experience in an administrative or customer support role
· Communication and interpersonal skills are essential
· Proficiency in the Microsoft Office Suite (Word, Excel, Outlook)
· Exceptional organisational and time-management skills are key to staying on top of tasks
· Ability to multitask and prioritise tasks effectively in a fast-paced environment
· Experience with CRM software (e.g., Salesforce) would be a fantastic addition to your skill set
Benefits
Benefits
· 23 days of annual leave plus bank holidays – increasing to 25 with length of service.
· 10 extra paid days leave for Reservists and Cadet Force Adult Volunteers to attend their annual training.
· Life Insurance offered after 6-month service
· Enhanced Sickness, Bereavement, Maternity and Paternity pay.
· Employee Assistance Programme for all personal concerns, finance, home etc
· Up to 5 paid counselling sessions.
· Pension salary sacrifice scheme resulting in National Insurance savings.
· Annual pay reviews
· Accredited mental health first aiders available for confidential help and support.
· Access to our benefits platform for discounts on shopping, financial wellbeing advice, gym memberships, tech benefits, cycle to work and many more
· Free Mortgage Advice
· Referral bonus payments of £2000 for every successful asbestos surveyor*
· Length of Service awards at key milestones starting at 5 years.
· Lots of progression and development opportunities.
Apply now to be part of our exciting journey at Tersus Consultancy.
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