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Account Manager

4 months ago

Bathgate, United Kingdom Inbound Talent Full time
About TheCompany:

Theclient is a forwardthinking telecommunications company with aproven track record of delivering innovative solutions to theirglobalclientele.

Asa leading provider of Starlink Oneweb and Business ConnectivitySolutions they are at the forefront of their industry pioneeringnew ways to deliver cuttingedge communication services tobusinesses around theglobe.

AboutTheRole:

Thisis a fulltime onsite role within their team based in their Bathgateoffice. The Account Manager will be responsible for managingexisting accounts developing new business generating proposals andclosing deals. The Account Manager will work closely with thetechnical and sales teams to ensure successful implementation ofprojects and provide excellent customer service toclients.

Responsibilities:
  • Createand maintain strong relationships with key stakeholders at ourglobal bluechip clients ensuring their needs and expectations areconsistently met orexceeded.
  • Collaborateclosely with the Business Development team to identify new businessopportunities and strategies to drivegrowth.
  • Manageand grow existing customer accounts identifying opportunities forupselling and crossselling our innovative productsuite.
  • Navigatecomplex client requirements and work collaboratively with internalteams to ensure the successful delivery ofservices.
  • Actas the point of contact for client queries complaints andescalations ensuring a smooth and satisfactoryresolution.
  • Maintainan indepth understanding of our products the industry landscape andcompetitoractivities.
  • Prepareregular reports on account status and progress and provide feedbackto seniormanagement.
  • Participatein contract negotiations andclosure.
Qualifications:
  • Strongexperience in sales business development and account managementwithin the telecommunication or ITindustry.
  • Excellentcommunication and interpersonalskills
  • Abilityto develop and maintain strong clientrelationships
  • Demonstratedability to generate leads negotiate and closedeals
  • Strongorganizational and time managementskills
  • Abilityto work in a fastpaced environment and manage multiple projectssimultaneously
  • Adegree in Business Administration Marketing or related field wouldbe advantageous however relevant experience in lieu of a degreewill also beconsidered.
  • Technicalknowledge of internet connectivity solutions wireless networkingand/or satellite communications would be a distinctadvantage.
  • Experienceworking with remote teams is aplus.

WhatTheyOffer:
  • Competitivesalary andbenefits.
  • Privatemedical heathinsurance
  • Anopportunity to work in a fastpaced innovativeenvironment.
  • Asupportive and collaborative teamculture.
  • Considerabledevelopment and learningopportunities
Ifyou are a highly motivated individual with a passion for sales oraccount management and have a proven track record of success weencourage you to apply for this excitingopportunity.

JobType:Fulltime

Pay:From 40000.00 peryear

Benefits:
  • Onsiteparking
  • Privatemedicalinsurance
Schedule:
  • MondaytoFriday
Supplementalpaytypes:
  • Bonusscheme
Experience:
  • AccountManagement: 2 years(required)
  • Telecommunicationor IT: 2 years(required)
  • B2Bsales: 2 years(required)
Willingnesstotravel:
  • 25%(preferred)
WorkLocation: Inperson

- Create andmaintain strong relationships with key stakeholders at our globalblue-chip clients, ensuring their needs and expectations areconsistently met or exceeded. - Collaborate closely with theBusiness Development team to identify new business opportunitiesand strategies to drive growth. - Manage and grow existing customeraccounts, identifying opportunities for upselling and cross-sellingour innovative product suite. - Navigate complex clientrequirements and work collaboratively with internal teams to ensurethe successful delivery of services. - Act as the point of contactfor client queries, complaints, and escalations, ensuring a smoothand satisfactory resolution. - Maintain an in-depth understandingof our products, the industry landscape, and competitor activities.- Prepare regular reports on account status and progress, andprovide feedback to senior management. - Participate in contractnegotiations and closure.