Audit Clerk

Job summary

The Hearing Services Department at the Leicester Royal Infirmary arelooking to recruit a highly motivated and enthusiastic person to join the department as an Audit Clerk.

Based in Hearing Services, the post holder will utilise multiple information systems and coordinate with the Hearing Services team. The successful applicant requires good interpersonal skills, and the ability to work confidently and competently to deadlines.

Main duties of the job

Working as part of the Hearing Services team the post holder will be responsible for completion, validation and submission of data for the Hearing Services department, which also involves the extensive use of patient related information. The post holder will help with the provision of information to support the activity planning, complete and develop audit reports monitoring processes at service level.

About us

We are one of the biggest and busiest NHS trusts in the country, incorporating the General, Glenfield and Royal Infirmary hospitals. We have our very own Children's Hospital and run one of the country's leading heart centres.

Our team is made up of more than 17,000 staff providing a range of services primarily for the one million residents of Leicester, Leicestershire and Rutland.

We work with partners at the University of Leicester and De Montfort University providing world-class teaching to nurture and develop the next generation of doctors, nurses and other healthcare professionals, many of whom go on to spend their working lives with us.

Our purpose is to provide 'Caring at its best' and our staff have helped us create a set of values that embody who we are and what we're here to do. They are:

We focus on what matters most We treat others how we would like to be treated We are passionate and creative in our work We do what we say we are going to do We are one team and we are best when we work together

Our patients are at the heart of all we do and we believe that 'Caring at its best' is not just about the treatments and services we provide, but about giving our patients the best possible experience.

About the University Hospitals of Leicester NHS Trust: (

The detailed job description and main responsibilities are included as an attachment to this advert.

Job description

Job responsibilities

KEY DUTIES

To support the Hearing Services management and clinical staff with clinical audit projects.

To process/collate completed clinical audit data. To carry out exporting of data from Hearing Services systems into spreadsheets and reports. To perform data checks on data in excel and undertake analysis and suitable presentation of the data. To assist with the dissemination & collation of clinical audit data to and from clinicians and managers. To assist with maintaining the audit database, collate and enter data onto the database as part of the clinical audit activity. Work with clinical and management teams to assess and improve data

completeness and data accuracy for quality and activity reports.

Maintain the standards of Hearing Services department including confidentiality. To assist with taking calls to the team and dealing with them appropriately Identify errors and missing values in routinely collected clinical data and establish sustainable processes to reduce errors and improve data-quality. This might include identifying alternative electronic sources of information, other people with access to missing information, or in a small number of cases direct data-entry from paper records by the post holder. Develop working relationships with the informatics team to improve data-quality in data submission including checking data-files for common errors and omissions prior to submission, and answering queries after submission. Support the Hearing Services management team to refine and then document the common data-tasks currently being undertaken to allow these to be delivered by other people if required in the future. Support Hearing Service Management team develop and document new processes to minimise the use of identifiable data wherever possible for audit. Differentiate and develop separate process for requests for non-identifiable data for research to patient benefit. Person Specification

Training & Qualifications

Essential

oGCSE English Language or equivalent grade 7 or above oGCSE Maths or equivalent grade 7 or above oGood standard of general education

Desirable

oA-level Maths or equivalent oEvidence of further learning

Experience

Essential

oSmall project planning

Desirable

oA-level Maths or equivalent oEvidence of further learning

Communication and relationship skills

Essential

oCommunicates effectively verbally oExperience of team working

Desirable

oWritten communication

Analytical and Judgement skills

Essential

oWord processing oDatabases and spreadsheets

Desirable

oSimple data analysis oBasic coding skills

Planning and organisation Skills

Essential

oEvidence of Planning and organisational skills oAbility to prioritise workload

Other requirements specific to the role

Essential

oDemonstrates an understanding of the importance of confidentiality, data protection and attention to accuracy oHight level of accuracy and attention to detail

Desirable

oNHS structure oHealth care terminology

Physical Skills

Essential

oAble to work for long periods of time at a computer oAble to concentrate on tasks for a long period of time

Desirable

oEvidence of extended and further, external training

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