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Shift Manager

2 months ago

Chelmsford, United Kingdom Royal Mail Group Full time

 

Job reference number 319169

Salary starting at £53,100 per annum, £1,045 night shift allowance per month, 10% bonus potential,

25 days annual leave plus bank holidays and pension

Full time, 41 hours per week, Permanent

Chelmsford Mail Centre, CM2 5AA

 

We have a very exciting opportunity for someone to join us as a Night Shift Manager at our Chelmsford Mail Centre, helping us to continue to improve and deliver the best service.

 

Reporting to the Plant manager, the Shift Manager is a member of the Plant management team and is responsible for the operation across the shift, leading the successful achievement of safety, quality of service, financial, automation & employee targets. The Shift Manager has a vital role in developing & delivering the Plant operating plan

 

The role

 

This is a role where you can take control and make a difference. On every shift, employees and engineers will look to you to lead the way. You’ll motivate them to achieve their best every day and also work with them over time to help them develop and reach their potential. It’ll be up to you to help the team to meet a range of operational targets, each one critical to improving our offering to customers, saving them money on a fast, high quality service. 

 

Other accountabilities:

  • Take a lead role in one of the process strands (safety, quality, delivery, cost, people or environment). 
  • Coach, develop, support and engage the managerial and frontline team to achieve a high level of personal effectiveness and team performance.
  • Responsible for 2nd/3rd line level HR processes, e.g. conduct, performance and attendance. 
  • Responsible for Health & Safety compliance for the shift; creating a working environment where frontline managers take responsibility for safety & wellbeing.  
  • Proactive management of key interfaces with other Shift Managers, Collection & Delivery Managers, the Logistics Manager & regional stakeholders 

 

Attendance  22:15 - 06:27, Monday to Friday. A degree of flexibility is required to meet operational demands.

 

Skills and experience required

 

We are looking for candidates who are flexible, can work under pressure and possess excellent leadership and communication skills. As a leader within the business, you must demonstrate evidence on your CV of the following:

 

  • Proven experience of successfully running a large operation and leading, inspiring and engaging a large team at 2nd line manager level. 
  • Knowledge of automation, automation performance metrics & the role of engineering in effective automation performance.
  • PIC trained & experience of safety tools & techniques.
  • In depth understanding of Continuous Improvement tools & techniques, deploying major change & successfully leading people through change.
  • Strong communication, facilitation, people management and development skills.
  • Ability to build effective relationships with a range of senior stakeholders to achieve business benefit.
  • Planning skills/project management – able to develop a plan, understand the risks, monitor progress and deployment to time with benefits achieved.
  • Data analysis & problem solving – ability to evaluate process performance, using KPIs/metrics, identify trends & shifts in performance & develop solutions.
  • IT literacy of basic office systems.

 

Trust forms the foundation of everything we do in Royal Mail. We want to be transparent about what kind of qualities we are looking for and build trust from the very beginning of your journey with us. The first step is your interview, and we mean ‘your’ interview. We want to give you the opportunity to shine. To enable you to do this, we will provide you with your interview questions ahead of the interview taking place. 

 

We are happy to support your need for any adjustments during the application and hiring process. Please share the details within your application if required.

 

We are Forces family friendly and a Gold signatory to the Armed Forces Covenant. We welcome applications from ex-Armed Forces personnel, reservists, veterans, cadet instructors and military spouses/partners.

 

Closing Date: Wednesday 2nd October. Please note, this advert may close early if the appropriate number of applications has been reached.

Assessments: w/c 14th October
 

 

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