Fleet Administrator

4 weeks ago


Leeds, United Kingdom Zenith Full time
Fleet Administrator - Commercial Trailer Rental

Zenith is the UK's leading independent leasing, fleet management and vehicle outsourcing business. An innovative total mobility provider, we offer a unique proposition for car, van and HGV operators in the UK. For over 25 years we've been providing outsourced end-to-end vehicle management solutions for mid to large corporates nationwide & our tailored solutions allow us to provide industry-leading customer service.

Do you have experience in Administration & a passion for providing excellent customer service? If so we would love to her from you. We have an exciting opportunity to join our Commercial Trailer Rental division as a Fleet Administrator, this pivotal role ensure that our Trailers are ready to be collected by our customers on time and that they have a great experience of Zenith. The role will be based out of our Sherburn and Elmet Site. 

The role:

  • Ensure that our trailers are ready to be collected by our customers.
  • Keep our records up to date and rental agreements processed and archived.
  • Keep in touch with our in-house maintenance provider and third-party maintenance providers to get trailers ready to roll.
  • Ensure a high level of health and safety is always maintained.
  • Carry out visual inspections of trailers when they are returned from hire and record any damages found.
  • Keep the yard tidy by making sure customers park trailers up correctly.

You will have done a great job if:

  • Our customers can collect their trailers on time without issues.
  • I have all our rental agreements processed and emailed to head office on the same day that the trailers go on hire.
  • Our trailers go on hire without a hitch.
  • Our health and safety audits are completed on time.
  • We correctly identify and recharge damages on trailers.

What you will bring with you:

  • Strong communication skills, able to work effectively on the telephone .
  • Ability to use different systems, feels comfortable and confident finding their way around a bespoke system.
  • Accurate and concise when updating the internal database. Ability to write friendly emails that contain all the information required in a concise format.
  • Strong customer service ethic will ensure I am easy to do business with and have the customer at the heart of all that we do.
  • Strong communication skills to allow me to engage with my internal stakeholders.
  • Problem solving to enable agility when dealing with ambiguity, challenges and issues.
  • Organised and consistent, to enable our customers to understand next steps and to be able to prioritise and manage my time.
  • Calm and resilient – to be able to deal with the pressures of high volumes and volatile situations.
  • Authentic and Engaging – to create an environment of trust and empathy both in the team and with our customers.

Reward

  • Salary £26,696.80
  • Company Bonus
  • 8am-5pm Mon-Fri
  • AA Breakdown Cover
  • Private Medical Cover
  • 24 days holiday + your birthday off
  • Tech Scheme
  • + many more flexible benefits

 

 

 

We want to positively encourage differences in Zenith and believe it is critical to our success as a company. Zenith is proud to be an equal opportunity workplace that seeks to recruit, develop and retain the most talented people from a variety of backgrounds, perspectives, and skills.


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