Radiotherapy Clerical Assistant
4 weeks ago
Job summary
We have an exciting opportunity to join our team at the Nottingham Radiotherapy Centre as a Radiotherapy Clerical Assistant . We would love to hear from any enthusiastic applicants who want to work as part of a team supporting this busy service on the city campus at NUH.
Key elements of the role include
1. To work as a receptionist providing a front line face to face and telephone contact point for the Radiotherapy Department
2. To work as part of a team of clerical staff within the Radiotherapy Department
3. To provide comprehensive administrative and clerical support to the Radiotherapy Department.
Main duties of the job
The main duties of the job will be greeting our patients and visitors as they enter the department and enabling them to have a smooth journey. this will be achieved by.
Logging the attendance of patients on the Radiotherapy Department IT system. Prepare patient related paper-work on behalf of the radiographers. Arranging transport for patients when required. Liaise with the ambulance service to minimise patients waiting times. Monitor and report waiting times for patients travelling by hospital transport. Arrange follow up appointments, utilising judgement and decision making skills to negotiate appointment times to meet both the patient and the Trust requirements. Ensure all patients that completed their treatment have a follow up appointmentFor further details please refer to the full job description.
About us
With over 20,000 staff, we are one of the biggest employers in the city with a central role in supporting the health and wellbeing of our local population. We play a leading role in research, education and innovation.
Come and join our wonderful team at NUH. We are big believers in diversity and welcome new ideas to help develop our team in order to deliver world class healthcare to the vast patient populations we serve. With endless personal development opportunities available, at NUH we will endeavour to turn your job into a career
We particularly welcome applications from people who identify as Black, Asian and Minority Ethnic, or Disabled, as we are striving to be better represented at NUH.
Job description
Job responsibilities
Logging the attendance of patients on the Radiotherapy Department IT system. Prepare patient related paper-work on behalf of the radiographers. Arranging transport for patients when required. Liaise with the ambulance service to minimise patients waiting times. Monitor and report waiting times for patients travelling by hospital transport. Arrange follow up appointments, utilising judgement and decision making skills to negotiate appointment times to meet both the patient and the Trust requirements. Ensure all patients that completed their treatment have a follow up appointmentFor further details please refer to the full job description.
Person Specification
Training and Qualifications
Essential
GCSE in Maths and English (grade C and above) or equivalent or NVQ 2 in administration
Desirable
Hospital ICT systems experience
work experince
Essential
Relevant work experience in similar patient/customer facing area
Desirable
Previous experience in a healthcare setting or working as part of a team in a busy, challenging environment
Communication and relationship skills
Essential
Excellent verbal and written communication skills Team player
Desirable
Team working experience
Physical Skills
Essential
Proficient computer and keyboard skills.-
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