Rooms Division Graduate Programme

3 months ago

London, United Kingdom The Dorchester Full time

Join us
on a Graduate Programme at The Dorchester Hotel, recently recognised as one of
The Sunday Times Top 10 Best Places to Work for in 2024. We continually strive
to build and nurture a culture where inclusiveness is part of our DNA, reflected
in our values of passion, personality, respect, working together, and
creativity. We believe that a variety of perspectives enriches our culture and
drives our success.

When you
join us on Graduate Programme (Ultimate Leader Programme) you start a unique
opportunity to become celebrated as the very best in your field. You'll learn
not only from your fellow Legends, but also through our award-winning
Dorchester Collection learning academy. You will achieve the highest standards
of service and leadership that will help you build your own career story.

The Graduate
Programme is a dynamic opportunity underpinned around our ‘We Care’ culture
designed to fast-track you in achieving a supervisory role upon completion of
the programme. During the programme you will work in one of our world renowned
hotels and will be supported by our senior leaders, to develop the technical
and behavioural skills aligned to becoming a hospitality specialist.

During
your time as a Graduate, you will also gain exposure of an array of training
material delivered by our Learning & Development team, supported through
our Dorchester Collection Learning Academy. You will have the opportunity to
work across our Dorchester Collection UK hotel and have 3 options to choose
from: based in the town at The Dorchester or 45 Park Lane, based in the country
at Coworth Park or our extended 18 month programme, based in the town & country
with accommodation support provided.

What
you’ll do


  • Depending
    on your choice of programme you will complete a 12 months (two six-month
    rotations) in an operational role in our rooms divisions or 18 months (two
    nine months rotation) in operational role in our rooms divisions in both
    Town & Country.
  • Curate
    individual guest experiences through your vibrant personality and
    expertise, as our guests trust that you are informed and able to enhance
    their experience.
  • Connect
    with our Senior Leadership team through mentorship from the Executive
    Committee for networking, support and guidance to become a legendary
    leader.
  • Partner
    with our L&D team for regular 1-2-1, training and workshops to develop
    you into a highly skilled leader to lead and motivate teams to deliver the
    ultimate guest experience.
  • Participate
    in a variety of taskforce opportunities across Dorchester Collection and
    events such as Chelsea Flower Show and Royal Ascot.
  • Attend
    Finance and Revenue (budget and P&L), Sales, People & Culture,
    Corporate office and guest experience sessions as learning is the
    forefront of each Dorchester Collection hotel.
  • Work
    on specific industry and development projects including a personal focus
    and business focus project.
  • Attend
    a trip to Switzerland where you will receive a Global Management
    Certificate in Leading and Embracing Organizational Change from Swiss
    Education Group. 
  • Work
    your way up from operational front line role to a supervisory role
    and graduate into a fulltime permanent position at one of our three hotels

What
you'll bring:

Essential
Skills

  • Strong
    verbal communication skills
  • Keen
    passion for growing and developing within Hospitality
  • Respect
    towards colleagues and guests
  • Strong
    customer service ethic

What
you’ll get:

 As a Graduate, here are just
some of the great benefits you will receive:

  • Complimentary Stays: Enjoy complimentary stays with
    breakfast at Dorchester Collection Hotels every year.
  • Discounts: Get 50% off food and beverages
    at selected bars and restaurants within the Dorchester Collection: Enjoy
    Friends & Family stay discounts out hotels, Benefit from discounts at
    various high street and online shops
  • Employee Perks: Enrol from day 1 into the Aviva
    Private Pension scheme (we contribute 8% towards your pension); Benefit from
    Seasonal ticket loan, Rental deposit scheme, private financial advice, and Eye
    care vouchers.
  • Training and Development: Advance in your career by
    accessing various apprenticeships from Level 2 to Hospitality Degree Level 5.
    We partner with outstanding nationally recognised Apprenticeship providers.
  • Social
    Events:     Participate in vibrant social events, including a summer party, winter
    ball, pub quizzes, and cultural and milestone recognition celebrations.
  • Referral Bonus: Earn a £1000 bonus when you
    recommend a friend
  • Well-being
    Support    : Access immediate well-being advice because we care about our
    employees.



We celebrate diversity and are committed to
creating an inclusive environment for all employees and applicants. If you
require any accommodations during the application process, please contact the
People & Culture team at PeopleAndCultureLondon.UK@dorchestercollection.com

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