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Reception Shift Leader
4 months ago
Working with us provides great benefits, including:
Access your pay as you earn it through our financial wellbeing platform ‘Wagestream,’ a tool that lets you track your earnings in real-time, access a percentage of your pay as you earn it, learn easy tips for managing your money and save straight from your pay into pots for the future. Discounted Hotel Stays across our UK sites, and if you work for a branded venue, around the World 50% off Food & Beverage at all our Hotels & F&B Venues Spa Discounts at our venues with a Spa Retail, Cinema & Leisure Discounts Development Opportunities via our ‘Grow with us’ initiative, including Apprenticeship opportunities, our Development Programmes, and more Monthly ‘Star of the Month’ Awards Long-service Awards, that start after 1 year of service ‘Recommend a Friend’ Incentive – Be rewarded for referring someone you know Access to a confidential ‘Employee Assistance Programme (EAP)’ available 24/7, 365 days per year. Pension Scheme Other incentive programmes that run throughout the yearAbout the role…
As Reception Shift Leader you will ensure that all Receptions duties are carried out as laid out in the shift procedure. You will ensure that at all times, a professional and efficient manner is displayed and that all enquiries, comments and complaints are handled courteously and set standards.
About you…
The successful candidate will have previous experience ideally within a hotel environment with an outgoing personality, excellent communication skills and excellent command of the English language. Previous experience with Opera system would be desirable.
You will also be of smart professional appearance, have extensive experience in customer care and will make guest satisfaction a priority. You will be punctual and flexible in order to meet the needs of the business and be an effective team player.
The ability to speak other languages would be desirable.
About us…
At Cairn Group we're ambitious. With a varied and extensive UK portfolio of hotels, bars and restaurants in our portfolio, we're focused on continual growth and are in it for the long haul. We are a family owned business with family values at our core, with a growing team and sites UK wide.
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