Ward Clerk, Ward 14 Diabetes and Endocrinology

2 days ago


Crewe, United Kingdom Mid Cheshire Hospitals NHS Foundation Trust Full time

Job summary

We are seeking a highly motivated individual to work as a ward clerk supporting ward 14 Diabetes and Endocrinology.

The successful candidate will need to be forward thinking and be able to provide a full range of clerical duties to support the smooth running of the ward.

Good organisational and communication skills are essential as well as a flexible approach to work.

The successful candidate will have previous office experience, ideally in a similar role and be able to prioritise work to meet tight deadlines.

A good general education is required. Knowledge of health IT systems to include PCS would be desirable although full training will be given.

Main duties of the job

This role provides a comprehensive administration service within Ward 14 Diabetes and Endocrinology.

The post holder will be required to understand ward systems, taking into account the needs of patients who require admission, transfer and discharge, and be expected to communicate with a wide range of professionals, consultants, doctors, nursing staff and patients/relatives and carers, organising own workload in order to maintain an efficient and professional service.

About us

Mid Cheshire Hospitals NHS Foundation Trust (MCHFT) provides good quality, safe and effective healthcare to the people of Cheshire and beyond.

The Trust, which manages Leighton Hospital in Crewe, Victoria Infirmary in Northwich, and Elmhurst Intermediate Care Centre in Winsford, was established as an NHS Trust in April 1991 and became a Foundation Trust in April 2008.

We employ almost 5,000 members of staff, provide around 540 hospital beds, with a range of services including accident and emergency, maternity, outpatients, therapies, and children's health.

The Trust is also part of Central Cheshire Integrated Care Partnership (CCICP), a unique local health partnership that provides a range of community services for people across South Cheshire and Vale Royal.

During the Coronavirus pandemic, the Trust was recognised nationally for its 'Be Safe Be EquiPPEd' campaign, which aimed to make the Trust as safe as possible for staff and patients, through supporting the correct use of PPE.

The results in the 2020 national NHS Staff Survey showed improvements in all elements of the safety culture theme, with 92% of respondents feeling their role made a difference to our patients. We were also recognised nationally for our workforce health and wellbeing initiatives.

At Mid Cheshire, we value our staff and appreciate that in order to give our patients the best quality, compassionate care, we also need to look after our colleagues.

Job description

Job responsibilities

Be able to use the required electronic systems receiving patients for attendance or admission, booking them into the system to record arrival, discharge and any follow-up appointments, promptly updating information as required, to ensure accurate recording and retrieval of information, Co-ordinate a support service for patients to include arranging ambulance transport, porters, patient meals, linen and maintenance requests as required, including dealing with donations and patient belongings adhering to Trust policies. Update case notes when patients have been seen, according to the agreed quality standard, locate and retrieve supplementary documentation for case notes as required, filing diagnostic reports and essential documents in the appropriate place, Provide a comprehensive clerical service to the ward team, undertaking all work-related correspondence, photocopying, faxing and emailing, distributing reports and letters according to the requirements of the service, Maintain constructive relationships with others, within and across Divisions and externally in order to improve the effectiveness and efficiency of services to patients,

The successful candidate will be able to work in a challenging environment and have a sensitive, caring attitude

Person Specification

QUALIFICATIONS KNOWLEDGE/ PREVIOUS EXPERIENCE

Essential

Proficient in computer skills, ECDL or equivalent, Microsoft Office Awareness of the need for confidentiality in accordance with Data Protection Act and national/local guidelines

Desirable

Previous office experience

Skills

Essential

Demonstrate good verbal and written communication skills Effective customer service skills Methodical, numerate

PHYSICAL REQUIREMENTS

Essential

Ability to perform a wide range of duties according to the Job Description Good attendance record
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