Vehicle Damage Assessor

2 months ago

Nottingham, United Kingdom Activate Group Limited Full time

Job title: Vehicle Damage Assessor

Department: Activate Accident Repair

Location: Nottingham

We're looking for a Vehicle Damage Assessor to be part of our success story.

**Listed in the 2022 Sunday Times 100: Britain's fastest-growing private companies.
**Great career development opportunities – grow with us.

About the role

Provide estimates for the cost of repair for damaged vehicles 

Key responsibilities

  • Carry out a visual inspection to identify any accidental damage caused to avoid uninsured loss damage costs. 
  • Estimate by considering the most economical repair method. 
  • Maintain awareness of incoming vehicles and flag any issues.  
  • Awareness and compliance of Health & Safety requirements. 
  • Ability to create an estimate both manually and via company systems. 
  • Verbal explanation of the repair procedure and process to the workshop and   customers and variable levels of understanding. 
  • Ability to value a vehicle at a market value in order to determine the repairable economics of a damaged vehicle. 
  • Ensure all chargeable materials are recorded on job cards for invoicing purposes. 
  • Review all open job cards (daily) and report any ongoing and recurrent work in progress problems. 
  • Assist in the correct evaluation and justification of bodywork warranty claims and provide comprehensive explanations thereof. 
  • Estimate repairs required together with the time to be allowed, materials and parts required for repairs and explain work required, to customers and to insurance and other assessors in an efficient, pleasant, courteous and professional manner. 
  • Make efficient use of all modern estimating methods and work in line with approved times set by Thatcham and/or other authorised repair times. 
  • Bring to customers' attention any problems, faults and other issues that might impact on the performance and safety of their vehicles. 

Skills and experience

  • ATA VDA Vehicle damage assessor.  
  • Relevant experience as an estimator. 
  • Ability to qualify and quantify repairs required. 
  • Ability to negotiate effectively with third parties. 
  • Audatex Trained. 
  • Escribe trained and Adherence. 
  • Ability to discuss and negotiate agreeable solutions to customer problems. 
  • Ability to maintain personal technical knowledge and skills including SMART repairs. 

Benefits

  • 33 days holiday (including bank holidays)
  • Personal health cash plan – claim back the cost of things like dentist and optical check ups
  • Enhanced maternity / paternity / adoption / shared parental pay
  • Life assurance: three times basic salary
  • Free breakfasts and fruit
  • Birthday surprise for everybody

What you can expect from us

At Activate Group, looking after team members is a major priority. Whether you're at our smart Halifax or Peterborough offices, one of our AAR sites or working from home, we'll make sure you have all the support you need to succeed.

From benefits that put your health and wellbeing first, to impressive rewards for our employee of the month, and little perks like free fruit and cereal, we'll go out of our way to show how much we appreciate you.

A bit about us

Named by the Sunday Times as one of the UK's 100 fastest-growing private companies, we employ more than 700 team members nationwide.

We work with some of the UK's largest fleets and insurance companies, supporting drivers that have been involved in a road incident at our contact centres in Halifax and Peterborough.

We look after every step of the repair process, repairing vehicles at our own Activate Accident Repair body shops, and through a UK-wide network of independent repair partners.

Want to know what it's like to work with us? Take a look at our purpose and values. They define who we are, and how we work with team members, customers and suppliers:

Purpose: Make someone's bad day better

Values:

  • Make it happen – Be accountable. Take the initiative, work fast, and do a great job.
  • Strive for better – Be bold. Challenge the norm – make small improvements often.
  • Win together – Be a team-player. Win together, learn together, respect each other.

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