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Global Training Lead Haemophilia

3 months ago

Cambridge, United Kingdom Sobi Full time
Job Description

In a time of intense competition and big need for outstanding operational effectiveness to succesfully launch new products and maximise the potential of in-line brands, this position is an essential resource to ensure all staff, country and global have the confidence, competence and skills to the required level across scientific, medical, patient access and commercial fields to be successful in their respective roles. Knowledge transfer remains fundamental to building credibility of teams with customer-focused engagement and problem-solving skills extending individual excellence and the enablement of high performing teams.

Design, coordinate, manage customer engagement skills development programs to focus on the enablement of impactful communication and influencing skills to support the country organisations during cycle meetings and in-field activities:

  • Tools and communication training material/programs, coaching and role play sessions; personal (soft) skills development

 

Manage and fully evolve initial & continuous learning curriculum in close collaboration with the global cross-functional teams and the Affiliate training representatives.  As a minimum to include:

  • Haemophilia Core Training (HCT) – mandatory onboarding program to build functional expertise & credibility and deploy pragmatic multi-dimensional training solutions e.g. belnded learning approach, role-plays & teach-backs
  • Centralised and localised Learning & Development (L&D) Activities (e.g Train The Trainer (TTT)) – continuous  learning to effectively up-skill and enable Affiliate Training Champions to execute local trainings supporting current brand strategy & positioning.
  • Provide local support and coaching to Affiliates and drive both knowledge and consultative selling/influencing skills for KAMs/MSLs ensuring impactful customer engagement. Work closely with Affiliates to identify potential training gaps, problem-solve & support with appropriate training interventions accordingly.
  • Micro-learning – continuous on-the-job learning to enhance functional, clinical & scientific expertise using digital application (e.g. Qstream) supporting current brand strategy & positioning

 

Leading the execution of knowledge and soft skills development programme from organisational and live perspectives:

  • Establish and leverage relationships with Affiliates assessing and supporting their training gaps/needs and assist with implemention of local training initiatives during cycle meetings; generating accountability and impact on effective customer engagement. Provide coaching and support for local training initiatives e.g. role-plays & real-plays
  • Leverage and optimise SobiCareer as Sobi’s Learning Management System (LMS) to facilitate learner experience and impact on behavioural competencies
  • Work with administrative support to arrange training logistics, plans and bookings for delegates and presenters
  • Coordinate and provide guidance to the content providers and gain cross-functional agreement for the scope of their input and execution of the learning curriculum
  • Make/facilitate connections to external speakers and agents participating in the training events
  • Manage the blended/modular learning process for delegates from pre-event, during event to post-event using 

e-learning, virtual classroom and F2F formats accordingly

  • Maximise delegate engagement & ensure use of active and diverse training approaches to cover different learning styles and techniques
  • Monitor, evaluate & communicate Global-to-Local training impact and generate accountability for local implementation

 

Active participation in all required head office based teams and sub teams.

Model professional excellence and operate with high ethical standards in line with the Sobi corporate values (Care, Ownership, Partnership, Urgency and Ambition) and SOPs by ensuring ongoing completion of all required initial and ongoing training in local regulations and policies, and adherence to those regulations and policies


Qualifications

Required: 

  • Experience from working in a similar role in the pharmaceutical/life science or similar industry
  • Strong Training competence, CIPD accreditation
  • Solid experience from working in a L&OD role
  • Expert in soft and communication skills development with particular focus on customer engagement
  • Field facing role experience (experience as KAM, Sales rep or similar, or experience as an MSL or similar)
  • Cross cultural working appreciation and experience
  • Budget management experience

Desired: 

  • Experience/education as trainer/working as trainer in the pharmaceutical industry is seen as a plus but not necessary

 



Additional Information

Skills/Knowledge/Languages

Required: 

  • Fluency in written and spoken English
  • Additional European language skills is an advantage
  • Proficient IT skills in PowerPoint, Excel and Word
  • Adept in using MS Teams

 

Personal Attributes

Required: 

  • Cross cultural awareness, effective communication and team working skills, good interpersonal and social skills
  • Flexibile/agile with an ability to manage change, operate in an environment of ambiguity and be soultion-focused
  • Indirect leadership capabilities, ability to influence, motivate and delegate without a direct leadership mandate
  • Project management experience
  • Excellent planning, organising and coordination skills

Desired:

Ability to see the big picture