Macmillan PCN Cancer Care Coordinator

3 weeks ago

Scarborough, United Kingdom Haxby Group (Scarborough) Full time

Job summary

TheMacmillan Primary Care Network (PCN) Cancer Care Coordinator will work collaborativelyacross the team and deliver within the evolving role of the network.

Youwill work across the 4 GP surgeries, (Haxby Group Practice, Scarborough,Eastfield Medical Centre, Castle Health Centre, and Brook Square Surgery) whoform Scarborough Core PCN.

Main duties of the job

The aim of the role is to improve the patient experience from the point of diagnosis throughout their journey, it will encompass all patients with cancer.Pivotal to this role is ensuring patients receive their cancer care reviews contributing to their personalised care project will be fully integrated into local service delivery, encompassing the contributions from health, social care and voluntary role will work closely with the other care co-ordinators, ensuring the patient and carer experience is central to every stage of their journey.

You must work at all times within your own competence and use your own judgement, knowledge, and common sense in your day-to-day activities.

About us

Haxby Group is a high-quality, community based healthcare organisation, with general practice at it's heart, working across the Primary Care Network.

Job description

Job responsibilities

Duties and Responsibilities:

The duties and responsibilities to be undertaken by the Macmillan PCN Cancer Care Coordination team may include any or all of the items in the following list. Duties may be varied from time to time under the direction of the PCN Transformation Manager, dependent on current and evolving workload and staffing levels:

Develop an understanding of our coding of cancer using clinical templates. Develop and maintain a register of patients with cancer. To work according to confidentiality and data sharing policies of SCORE PCN. Achieve agreed performance targets and participate in regular supervision and personal reviews. Engage in training, identify personal and professional development needs and continuously seek to refresh knowledge in relation to the role. Cooperate in the formulation and development of systems for monitoring and evaluating the work of the project. Liaise with local cancer support groups. Provide a local point of contact for bereaved relatives, signposting towards any appropriate support at any stage following the loss of a relative or close friend. To work across any of the 4 Practice's as and when required. Work within the Clinical Governance framework of the practices in the PCN, incorporating risk management and all other quality initiatives. Where required and appropriate, refer people back to other health professionals within the PCN. Support staff within the PCN with information about local voluntary and community resources and how patients can access them. Treat with confidentiality any information about any organisation, its staff, trustees, or clients that is sensitive, personal or private.

Develop and review care plans to include:

Being involved in the introduction of and changes to care plans. Ensuring care plans and advanced care plans are up to date and shared with the relevant people. Ensuring that all patients are discussed, and outcomes are recorded and reviewed. Working with staff teams to ensure any planned or recommended treatment occurs in a reliable and timely manner acting as a point of contact. Informing the Lead Clinician of any delays in assessment or delivery of care needs. Identify where plans or recommendations are not achieved and undertake process mapping to identify any bottlenecks. Person Specification

Knowledge and Skills

Essential

Ability to recognise and respond appropriately to risk and safeguarding concerns. Knowledge around importance of confidentiality and data protection. Good communication and interpersonal skills, including an ability to build rapport and establish good one to one relationships. Ability to deal with challenging behaviour and difficult conversations. Be able to offer support in a person centred and non-judgmental way. Ability to effectively manage a variable workload. Ability to maintain accurate and concise records. Ability to provide information effectively. Good IT skills and proficient in the use of various Microsoft packages.

Desirable

Ability to use data bases and produce reports.

Other

Essential

IT skills, including accurate written/electronic records and documents. Recording and collection of data and to support clinical care and to inform decision making. Prioritise own workload and meet required timescales. Able to work under pressure. Able to work as a team member. Be self-motivated and use initiative. Identify need for service development and implementation of action plans to address. Convey sensitive information in an empathetic manner to patients/clients/clients relatives/carers and staff. Effective written, verbal and non-verbal communication skills. Full clean UK drivers licence.

Qualifications and Training

Essential

Achieved grade C or above, in English and Maths GCSE or equivalent.

Desirable

NVQ Level 3 Health and Social Care (or relevant experience). Formal training working with vulnerable individuals.

Physical Requirements

Essential

Able to undertake the requirements of the post Reliable

Desirable

Flexible Excellent attendance record

Experience

Essential

Previous experience working with the general public. Experience of working autonomously and part of a team. Experience of working with vulnerable individuals.

Desirable

Experience of working with individuals with long term conditions. Evidence of working within a multidisciplinary team. Experience of working without direct supervision. Experience of working with cancer patients.

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